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Old 03-26-2023, 09:03 PM   #17901
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Originally Posted by Celtics18 View Post
Does anyone know if they update the tracker on weekends? Was thinking about it and don't think I have ever seen my submissions move on a Saturday or Sunday.
Yes, I've had orders move at every stage on both Saturdays and Sundays including movement on an order just yesterday. I think there's less staff, but it seems they work on weekends.
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Old 03-27-2023, 07:18 AM   #17902
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Originally Posted by STLchamps View Post
Wednesday marks 65 days that PSA has had a 64 card vintage sub. Most of those 65 days it has been stuck in grading phase. It is worth calling and asking what’s going on. Or is that pointless?

I would shoot an email to customer service with the sub# in the subject line. Typically, it takes 4-5 days to get their standard “wait your turn” response, but I almost always see movement on the order after sending.


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Old 03-27-2023, 07:38 AM   #17903
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Couple new updates...

Order Type: PSA/DNA Auto Authentication Value Bulk (1980-Present) $25/card
# of cards: 20
Arrived: 2/9/23
Entered: 2/13/23
Research & ID: 2/13/23
Grading: 3/13/23
Assembly: 3/22/23
QA1:3/24/23
QA2:3/24/23
Grades:
Shipped:

Order Type: PSA Mislabeled Reholder - No Charge
# of cards: 1
Arrived: 3/22/23
Entered: 3/23/23
Research & ID: 3/23/23
Grading:
Assembly:
QA1:
QA2:
Grades:
Shipped:
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Old 03-27-2023, 08:27 AM   #17904
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Do arrivals usually take a week to be entered? Or is this the new norm?
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Old 03-27-2023, 08:47 AM   #17905
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Originally Posted by Nostalgia View Post
Do arrivals usually take a week to be entered? Or is this the new norm?
I wouldn't say "usually", but I've had a couple recent orders take about a week to get entered.
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Old 03-27-2023, 10:11 AM   #17906
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Order Type: Express Dual
# of cards: 1
Order shipped: N/A it was slow as #@#@#@#@ coming from Canada
Order delivered: 2/2/2023
Order received per PSA: 2/6/2023
Shipped: 2/13/2023
Received: 2/14/2023 (with crumbs in the slab)

To Be Continued via CRC:

Called PSA to fix crumbs in slab: 2/15/2013
Ok'd to return to PSA: 2/20/2023
Order shipped back to PSA: 2/21/2023
Order delivered: 3/3/2023
Order received as per PSA: 3/6/2023
Grading Completed: 3/20/2023
Assembly:
QA1:
QA2:
Shipped:
Received:

Just painfully slow all around.
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Old 03-27-2023, 10:36 AM   #17907
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Looking back at my orders from 2019 and 2020. I was hitting 80% gems all day. Those same orders would be 40-50% now. What changed?
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Old 03-27-2023, 10:39 AM   #17908
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Quote:
Originally Posted by Nostalgia View Post
Do arrivals usually take a week to be entered? Or is this the new norm?
Hopefully not the new norm. My most recent orders:
Arrived 3/17/23
Entered 3/24/23

Arrived 2/23/23
Entered 2/27/23

Arrived 1/25/23
Entered 1/27/23
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Old 03-27-2023, 11:33 AM   #17909
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Originally Posted by metsandweezer View Post
Looking back at my orders from 2019 and 2020. I was hitting 80% gems all day. Those same orders would be 40-50% now. What changed?
Pop control and new graders are too picky. I'm still averaging 50ish percent now but an individual sub will either be 80% or 20%, you'd think they'd have a way to even out the variation.
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Old 03-27-2023, 11:55 AM   #17910
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Originally Posted by metsandweezer View Post
Looking back at my orders from 2019 and 2020. I was hitting 80% gems all day. Those same orders would be 40-50% now. What changed?
They probably heard the rumblings from the general populace that their reputation was "giving out 10s left and right". When new management came in, that was one of the first things they tightened up...and the new bulk graders they hired in the last two years are looking at PSA 10s the same way as a BGS 10 or at least quad 9.5s or better.
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Old 03-27-2023, 12:01 PM   #17911
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Originally Posted by f2tornado View Post
I wouldn't say "usually", but I've had a couple recent orders take about a week to get entered.
Right....my express order arrived 3/22 and nothing since....Stinks for it to be like this for express.
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Old 03-27-2023, 01:28 PM   #17912
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Had a bad GEM rate for my 245 card bulk order that sat in PSA for 13 months in 2021/22, cracked out 7 PSA 9's and 6 came back PSA10's last month
have another 30 from that order that will be cracked and resubmitted this year....horrible situation plus the card damage rate within PSA is ridiculous.
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Old 03-27-2023, 02:38 PM   #17913
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Order Type: Dual (Auto Grade Only) / Value (1980-present)
# of cards: 8

Arrived: 3/27/2023
Entered:
Research & ID:
Grading:
Assembly:
QA1:
QA2:
Grades:
Shipped:
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Old 03-27-2023, 02:38 PM   #17914
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Submission #10
Order Type: 19$ Bulk
# of cards: 54
Order shipped: 03/03/2023
Order received per PSA: 03/06/2023
Entered Research & ID: 03/13/2023
Grading: 03/21/2023
Assembly: 03/25/2023
QA1:
QA2:
Popped:
Shipped:
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Old 03-27-2023, 03:33 PM   #17915
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Anyone have experience with how long it takes once the status says shipped for it to arrive at the vault?
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Old 03-27-2023, 04:18 PM   #17916
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For a gut check, I have had four value and one dual grade order complete through at least grading in the same time it has taken BGS to process my order (or whatever stage it is in). PSA could be better. Sure. But at least they're not BGS
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Old 03-27-2023, 04:24 PM   #17917
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Quote:
Originally Posted by stackNslabs View Post
Express
# of cards: 1
Order delivered: 3/13
Order received per PSA: 3/14
Research & ID: 3/20
Grading: 3/21
Assembly: 3/22
QA1: 3/23
QA2: 3/23
Grades/Shipped: 3/24

Attachment 536776
Grades posted on 3/24, but still has not shipped or even assigned a tracking number yet.. has this been the norm recently? last few times they always shipped same day or next day after grades released, but this was last year.
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Old 03-27-2023, 05:08 PM   #17918
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Order Type: EXPRESS
# of cards: 1
Order Arrived: 03/22/2023
Order Entered:
Research & ID:
Grading:
Assembly:
QA1:
QA2:
Popped:
Shipped:
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Old 03-27-2023, 05:27 PM   #17919
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Quote:
Originally Posted by stackNslabs View Post
Grades posted on 3/24, but still has not shipped or even assigned a tracking number yet.. has this been the norm recently? last few times they always shipped same day or next day after grades released, but this was last year.
They’re running behind on everything. It’s a clown show. Inconsistency everywhere.
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Old 03-27-2023, 05:33 PM   #17920
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Quote:
Originally Posted by metsandweezer View Post
They’re running behind on everything. It’s a clown show. Inconsistency everywhere.
I'm anticipating things slowing down even more this week with the Mint Collective event in Vegas starting on Thursday going through Sunday. PSA will be there grading on site and taking submissions so I'm sure it will take a chunk of resources out of normal operations.
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Old 03-27-2023, 05:44 PM   #17921
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Order Type: Value
# of cards: 37
Order Arrived: 3/27/2023
Order Entered:
Research & ID:
Grading:
Assembly:
QA1:
QA2:
Popped:
Shipped:
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Old 03-27-2023, 09:34 PM   #17922
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Order Type: Bulk Modern
# of cards: 20
Order delivered: 2/27/23
Arrived per PSA: 3/2/23
Research & ID: 3/2/23
Grading: 3/3/23
Assembly: 3/9/23
QA1: 3/10/23
QA2: 3/13/23
Grades:
Shipped:

Order Type: Bulk Modern
# of cards: 20
Order delivered: 2/27/23
Arrived per PSA: 3/2/23
Research & ID: 3/2/23
Grading: 3/3/23
Assembly: 3/9/23
QA1: 3/14/23
QA2: 3/15/23
Grades: 3/16/23
Shipped: Missed it

Order Type: TCG Special
# of cards: 10
Order delivered: 3/3/23
Arrived per PSA: 3/9/23
Research & ID: Missed it
Grading: 3/15/23
Assembly: Missed it
QA1: 3/27/23
QA2:
Grades:
Shipped:

Order Type: Regular
# of cards: 1
Order delivered: 3/3/23
Arrived per PSA: 3/8/23
Research & ID: 3/8/23
Grading: 3/9/23
Assembly: Missed it
QA1: Missed it
QA2: 3/13/23
Grades: 3/14/23
Shipped: 3/16/23

Up to two weeks in QC2 for a 20 card bulk. Another 20 card bulk order submitted and logged the same day hit QC2 two days after this one and I've had it in hand since Thursday. Bizarre
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Old 03-28-2023, 08:19 AM   #17923
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I never understand why vintage takes so much longer for the non review stages. My 5 card order has been in the assembly stage for like 10 days now. PSA missed their mark on this order. Today was the 65 day mark for that order. I am guessing this still won't ship out for another month.

I think I am done with sending vintage to PSA. Will send to SGC instead.
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Old 03-28-2023, 10:58 AM   #17924
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Quote:
Originally Posted by TXRunner View Post
I never understand why vintage takes so much longer for the non review stages. My 5 card order has been in the assembly stage for like 10 days now. PSA missed their mark on this order. Today was the 65 day mark for that order. I am guessing this still won't ship out for another month.

I think I am done with sending vintage to PSA. Will send to SGC instead.
Are you counting total days or business days? 65 days back from today is around 12/25, so if your order was entered around that time, then you're at the estimated turnaround time of 65 days.
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Old 03-28-2023, 11:18 AM   #17925
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2/3 entered mixed Pokémon TCG and Merlin Pokémon stickers now in QA for about 10 days with the list gone for about 5. The last time this happened there were a bunch of damaged cards in the order. Hopefully just coincidence. No movement elsewhere. I'll send them one more small Pokémon TCG order this week then I'm largely bailing out of that segment.
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