BGS

[Stackfan]

The BGS survey is out for those who signed up.

You’re never going to make everyone happy with all this but Should lead to better improvements to them understanding their customers/the hobby.

Think as many discussed here, it’s more them as a service that needs improvement, than the grading scale… if you are going to alter the grading scale, they really need to look at the population between Min, True, Plus. Most Gem’s include a 9, so that really what makes this change difficult.

As NEO said, if it’s a gem, it stays a gem. 9.5 or 10.

[RandAlThor]

Filled out mine, I really stressed the customer service, turnaround times, and better pricing.

[KhalDrogo]

I see why BGS has the issues they do. Nowhere to rank customer service or the submission experience on the list of reasons why I submit to a TPG?

[jplarson]

Same, I stressed customer service, pricing, and transparency of the turnaround times. I also noted what was working well (keep the subgrades, it's their differentiator and a value-add) and asked for more attention to the registry.

[zdawgs]

Originally Posted by KhalDrogo

I see why BGS has the issues they do. Nowhere to rank customer service or the submission experience on the list of reasons why I submit to a TPG?

I am shocked you didn't say anything positive about BGS......isn't there a place to write about customer service & submission experience if you want to? Is this too hard for you to do?

[Boostedwrx]

Any promos or codes I can use with BGS? $22/card for subgrades is what I'm currently looking at..

[auburn35]

Originally Posted by KhalDrogo

I see why BGS has the issues they do. Nowhere to rank customer service or the submission experience on the list of reasons why I submit to a TPG?

Also thought it was interesting they didn't include authentication, among the reasons for submitting.

Maybe this explains all the bogus items BGS grades?

[Jolten Joe]

Originally Posted by Boostedwrx

Any promos or codes I can use with BGS? $22/card for subgrades is what I'm currently looking at..

You can do the Collector's Special at $18 with sub grades (10 card minimum)

[Kullster]

Filled mine out. Nowhere did it ask about our feelings on lowering min gems to mint + which was one of the biggest negatives.

[rylin34]

Originally Posted by Kullster

Filled mine out. Nowhere did it ask about our feelings on lowering min gems to mint + which was one of the biggest negatives.

Have to assume this is 100% off the table, especially after the onslaught of negative feedback. This is a good thing.

[6celtics33]

Originally Posted by Kullster

Filled mine out. Nowhere did it ask about our feelings on lowering min gems to mint + which was one of the biggest negatives.

I found a way in the type portion of the comments to include that I felt that SHOULD NOT happen. Gem yesterday is still Gem today. Set your strong sub gems apart if you want to so they get promoted and appreciated but do not demote existing gem mint cards.

[Charts]

Where do I find this survey?

[rohara99]

Originally Posted by Kullster

Filled mine out. Nowhere did it ask about our feelings on lowering min gems to mint + which was one of the biggest negatives.

There was plenty of space to add comments. I added that exact same comment in my response.

[towerymt]

Originally Posted by Charts

Where do I find this survey?

https://www.surveymonkey.com/r/bgs-survey

See if this works.

[Charts]

Originally Posted by towerymt

https://www.surveymonkey.com/r/bgs-survey

See if this works.

Thank you, it did.

[DKsportscardsWI]

Filled out mine too. had a lot of the same opinions as the people in here. no option they choose will make everyone happy. and almost any change will piss off 'legacy' collectors, but i think they are wanting a bigger piece of the new blood so hopefully they toe that line that's the best for everyone. we'll see

[The_Reverend]

Originally Posted by DKsportscardsWI

Filled out mine too. had a lot of the same opinions as the people in here. no option they choose will make everyone happy. and almost any change will piss off 'legacy' collectors, but i think they are wanting a bigger piece of the new blood so hopefully they toe that line that's the best for everyone. we'll see

In the short term they will lose more than they gain and money usually spent to grade with BGS will be used to crack and resubmit with other companies.

Most people who want BGS to change to a 10 for GEM MINT probably are not legacy submitters. Look at any YT video and BGS is a fall back from PSA and it will continue to do that. They lost their leadership 5 years ago becasue they were stuck up and even said openly we are not changing to a 10 for Gem Mint.

[rohara99]

Originally Posted by The_Reverend

They lost their leadership 5 years ago becasue they were stuck up and even said openly we are not changing to a 10 for Gem Mint.

They did not lose 'leadership' because they refused to switch to a 10 Gem Mint grading scale.

[mc1]

Originally Posted by rohara99

They did not lose 'leadership' because they refused to switch to a 10 Gem Mint grading scale.

Right. Their decline also started about 10 years ago.

[The_Reverend]

Originally Posted by rohara99

They did not lose 'leadership' because they refused to switch to a 10 Gem Mint grading scale.

As my survey showed, they lost their leadership because of customer service, outdated web site, terrible turnaround, and the like, the Gem Mint 10 is new, with the explosion of investors entering the environment during COVID. Personally they began to lose my business when they turned a blind eye to the consecutive Black Label Scandal. My collection was 80% BGS before that. It is now probably 80% PSA. They get the CS/TAT/prices right and they will regain market share because the hobby overall see them as the best ROI alternative to PSA

[TooManyCards76]

Originally Posted by The_Reverend

As my survey showed, they lost their leadership because of customer service, outdated web site, terrible turnaround, and the like, the Gem Mint 10 is new, with the explosion of investors entering the environment during COVID. Personally they began to lose my business when they turned a blind eye to the consecutive Black Label Scandal. My collection was 80% BGS before that. It is now probably 80% PSA. They get the CS/TAT/prices right and they will regain market share because the hobby overall see them as the best ROI alternative to PSA

Agreed, there are a lot of folks that love the BGS cases and labels, but their customer service and turnaround times pushed people away. The ROI with PSA made the change permanent as it got bigger and bigger

[auburn35]

Originally Posted by The_Reverend

As my survey showed, they lost their leadership because of customer service, outdated web site, terrible turnaround, and the like, the Gem Mint 10 is new, with the explosion of investors entering the environment during COVID. Personally they began to lose my business when they turned a blind eye to the consecutive Black Label Scandal. My collection was 80% BGS before that. It is now probably 80% PSA. They get the CS/TAT/prices right and they will regain market share because the hobby overall see them as the best ROI alternative to PSA

Those are certainly among the reasons Beckett continues to lose ground. Beckett's (other graders as well) lack of accountability, especially when looking at counterfeit and altered cards has also been a huge turn-off. Many collectors won't even look at BGS graded cards from specific releases (vintage soccer stands out), due to the number of counterfeits Beckett has released into the hobby. Putting a "10" on a fake/altered card isn't going to help attract hobby confidence.

On the topic of ROI and looking specifically at the "Gem Mint" cards being discussed, will the proposed "10" automatically generate a price bump?
BGS cards are already sold/purchased/valued based on the assigned subgrades, so one would think the same would occur even with a "10" on the label.

[mrseanc1]

Originally Posted by auburn35

Those are certainly among the reasons Beckett continues to lose ground. Beckett's (other graders as well) lack of accountability, especially when looking at counterfeit and altered cards has also been a huge turn-off. Many collectors won't even look at BGS graded cards from specific releases (vintage soccer stands out), due to the number of counterfeits Beckett has released into the hobby. Putting a "10" on a fake/altered card isn't going to help attract hobby confidence.

On the topic of ROI and looking specifically at the "Gem Mint" cards being discussed, will the proposed "10" automatically generate a price bump?
BGS cards are already sold/purchased/valued based on the assigned subgrades, so one would think the same would occur even with a "10" on the label.

I filled out the survey yesterday. I share many common critiques with others here (customer service, TAT, etc.). I wasn't excited to see they are floating bringing back BCCG in a different form. They need to go upmarket, not keep chasing the low end. I don't think weak BVG grading standards help with that perception.

[jplarson]

Originally Posted by mrseanc1

I filled out the survey yesterday. I share many common critiques with others here (customer service, TAT, etc.). I wasn't excited to see they are floating bringing back BCCG in a different form. They need to go upmarket, not keep chasing the low end. I don't think weak BVG grading standards help with that perception.

I specifically called out not bringing back BCCG in that obvious $9 grading question they asked too. If they want to dance around it by phrasing the poll question to make people think there's a potential $9 BGS option when it's really new-BCCG, it's on them for weakening their own brand and skewing poll results.

[GradingAnon]

Originally Posted by jplarson

I specifically called out not bringing back BCCG in that obvious $9 grading question they asked too. If they want to dance around it by phrasing the poll question to make people think there's a potential $9 BGS option when it's really new-BCCG, it's on them for weakening their own brand and skewing poll results.

The rumor is there is going to be a new $9 option called “Beckett Select”. I posted about it before, but it got lost in the chaos of the sun grade changes fiasco. Surprised they haven’t announced it yet. Probably waiting for survey results to see if it’s something they actually want to announce instead of having to backtrack yet again.