Ebay advice

[eroglik1979]

Originally Posted by longhornjunkie

Thanks for the info. For those trying to block, I had to enter as lowercase - vbc2015

Sorry actually there is supposed to be 2 b's in there vbbc2015

[shrevecity]

Originally Posted by eroglik1979

I contacted ebay . They escalated and denied. They said try to work things out with buyer to remove it so thats when I gave the offer.

I would be on phone then. I have had a couple removed for similar reasons.

[hche]

Originally Posted by shrevecity

I would be on phone then. I have had a couple removed for similar reasons.

Look at the new reply to the feedback. It got worse.

Op needs to put the exact timeline to respond.

[shrevecity]

Originally Posted by hche

Look at the new reply to the feedback. It got worse.

Op needs to put the exact timeline to respond.

I cannot see it. Stuck on the app with bad internet connections and no electricity

[eroglik1979]

This was his reply :

Not at all accurate. Seller claimed he dropped the package off at his post office which never scanned packages and the item would show up a couple days later in the next city. After 6 days of the USPS not receiving it anywhere, he cancelled the order and explained he retrieved it from post office he originally dropped it off at. I left negative feedback after all this garbage but he did however offer to sell me the card for less if I agreed to retract the feedback. Super shady.

Auction was won on June 7th . I received payment on the 8th. Created label on the 8th. His first message asking when am i actually shipping it was on the 9th Dropped off at post office box on the 10th. Received this message on the 12th:

Morning! This still isn’t checked in and I’ve received items I bought days after this card. If it hasn’t gone out, I don’t care why or what problems there have been at this point, just cancel and refund me. It was supposed to be a gift to go in a matted frame from Michael’s that I need to send out. Very disappointing to be truthful and I don’t understand how a simple thing like mailing a card out is that difficult. VBBC2015


Anyway it is what is. It's only one negative could of been worse . I have learned my lesson and will get the items scanned right away. The other cards I shipped out the same day and same PO were received on the 14th and 15th.

[Univibes]

Originally Posted by eroglik1979

So i sold a card on ebay. Mac jones Contenders auto. I was very happy with the price I got from it. I purchased the label the day after payment and then dropped off at PO box the day after that which was a Saturday. I get a message from buyer that said. "Thanks for sending tracking info but when are you actually shipping card". I told him I dropped off at my post office box but it usually gets scanned in the next city which usually is the case. Monday morning nothing is scanned yet and I get this message:
Morning! This still isn’t checked in and I’ve received items I bought days after this card. If it hasn’t gone out, I don’t care why or what problems there have been at this point, just cancel and refund me. It was supposed to be a gift to go in a matted frame from Michael’s that I need to send out. Very disappointing to be truthful and I don’t understand how a simple thing like mailing a card out is that difficult.

So I had a bad feeling about this guy and I cancelled the order and refunded immediately. Luckily package was still in box to go out and was able to get it back. but then he gives me negative feedback saying that I lied about him requesting me to cancel. Can ebay remove this feedback since I have the message of him saying to cancel and refund?

Originally Posted by eroglik1979

This was his reply :

Not at all accurate. Seller claimed he dropped the package off at his post office which never scanned packages and the item would show up a couple days later in the next city. After 6 days of the USPS not receiving it anywhere, he cancelled the order and explained he retrieved it from post office he originally dropped it off at. I left negative feedback after all this garbage but he did however offer to sell me the card for less if I agreed to retract the feedback. Super shady.

Auction was won on June 7th . I received payment on the 8th. Created label on the 8th. His first message asking when am i actually shipping it was on the 9th Dropped off at post office box on the 10th. Received this message on the 12th:

Morning! This still isn’t checked in and I’ve received items I bought days after this card. If it hasn’t gone out, I don’t care why or what problems there have been at this point, just cancel and refund me. It was supposed to be a gift to go in a matted frame from Michael’s that I need to send out. Very disappointing to be truthful and I don’t understand how a simple thing like mailing a card out is that difficult. VBBC2015


Anyway it is what is. It's only one negative could of been worse . I have learned my lesson and will get the items scanned right away. The other cards I shipped out the same day and same PO were received on the 14th and 15th.

With all due respect……These timeframes don’t appear to match up.

[shrevecity]

Originally Posted by Univibes

With all due respect……These timeframes don’t appear to match up.

Irrelevant item had a 3 business day handling time so if paid for on a Wednesday it does not have to be accepted by the PO until Monday evening. He could have printed label same day he still would have had until Monday to get it in. If paid on Thursday then all tat us pushed to tuesday

Buyer is a piece of trash loser plain and simple. If the op had pressed the issue that neg is 200% removable. There is no escalation in the feedbackbremoval process so not sure hownop filed. You submit it the automated system does its checks and makes a decision. If it does not remove it you call and if the buyer is demanding shipping before the handling time has elapsed or demands seller cancel I have yet to see a case where the neg did not get removed in either case

[Univibes]

You have missed my point…and then emphasized it….the devil is in the details.

[Grid]

Originally Posted by shrevecity

Irrelevant item had a 3 business day handling time so if paid for on a Wednesday it does not have to be accepted by the PO until Monday evening. He could have printed label same day he still would have had until Monday to get it in. If paid on Thursday then all tat us pushed to tuesday

Buyer is a piece of trash loser plain and simple. If the op had pressed the issue that neg is 200% removable. There is no escalation in the feedbackbremoval process so not sure hownop filed. You submit it the automated system does its checks and makes a decision. If it does not remove it you call and if the buyer is demanding shipping before the handling time has elapsed or demands seller cancel I have yet to see a case where the neg did not get removed in either case

Like I said earlier, I can see how the buyer felt concerned. And if they were in a rush for something, staring at a bad tracking number for 5 days would be a cause for alarm.

Paid on the 8th, and tracking was updated on the 8th for the buyer. On the 8th, no movement (which is typical). On the 9th, no movement. On the 10th, no movement as the seller claims they dropped it off that day. On the 11th, no movement.

On the 12th, no movement. And thats when they messaged OP asking about it. And OP canceled their order, went to the post office, and it was still sitting there.

5 days of checking that tracking number. And 5 days of it not even showing accepted.

I wouldn't call the buyer a loser for that. For all they know, it was never shipped. And the immediate cancellation by the seller, on an item they were hot to get, would have pissed anyone off. I am sure they just said to do that, as a means of lighting a fire under the seller. But who knows.

[shrevecity]

Originally Posted by Grid

Like I said earlier, I can see how the buyer felt concerned. And if they were in a rush for something, staring at a bad tracking number for 5 days would be a cause for alarm.

Paid on the 8th, and tracking was updated on the 8th for the buyer. On the 8th, no movement (which is typical). On the 9th, no movement. On the 10th, no movement as the seller claims they dropped it off that day. On the 11th, no movement.

On the 12th, no movement. And thats when they messaged OP asking about it. And OP canceled their order, went to the post office, and it was still sitting there.

5 days of checking that tracking number. And 5 days of it not even showing accepted.

I wouldn't call the buyer a loser for that. For all they know, it was never shipped. And the immediate cancellation by the seller, on an item they were hot to get, would have pissed anyone off. I am sure they just said to do that, as a means of lighting a fire under the seller. But who knows.

Item was cancelled because the buyer demanded it. No seller in their right mind is going to try to complete a transaction after the buyer says to cancel it. You are just begging for more issues. If buyer did not mean it he should not have said. I am 100% calling a buyers bluff if they demand or threaten me. No buyer should make demands like that as it generally ill come back on them. I still think the neg would be removed for that very reason if the seller pushed the issue.

There are also times when the item does not get scanned until delivery had one happen a few months back only scan it got was delivery. Its actually against the abusive buyer policy to ask about non delivery before the estimated delivery date has passed.

Buyers own handling time is 2 business days so he shoud have totally realized that if it was paid on a Thursday it woulld possibly not ship til Monday.

[Grid]

Originally Posted by shrevecity

Item was cancelled because the buyer demanded it. No seller in their right mind is going to try to complete a transaction after the buyer says to cancel it. You are just begging for more issues. If buyer did not mean it he should not have said. I am 100% calling a buyers bluff if they demand or threaten me. No buyer should make demands like that as it generally ill come back on them. I still think the neg would be removed for that very reason if the seller pushed the issue.

There are also times when the item does not get scanned until delivery had one happen a few months back only scan it got was delivery. Its actually against the abusive buyer policy to ask about non delivery before the estimated delivery date has passed.

Buyers own handling time is 2 business days so he shoud have totally realized that if it was paid on a Thursday it woulld possibly not ship til Monday.

Like I said, the buyer was looking at a bad tracking number the entire time. That wouldnt frustrate you? See below, as I just got this through ebay. The seller told him (as I assumed) that the card was dropped off on the 9th. Which was the day after payment.

It wasnt until the 12th, that things came to a boil. And by then, it still wasnt moving. As the Op was able to get down to the post office, and pick it back up.

Maybe OP did mail it. Maybe it was still sitting there, days later. But as a buyer, all they see is nothing moving, no proof of it being sent, and just frustration. And for all they know, it was never shipped. And the whole "I just went back and picked it up" thing was just a lie as well.

[shrevecity]

Originally Posted by Grid

Like I said, the buyer was looking at a bad tracking number the entire time. That wouldnt frustrate you? See below, as I just got this through ebay. The seller told him (as I assumed) that the card was dropped off on the 9th. Which was the day after payment.

It wasnt until the 12th, that things came to a boil. And by then, it still wasnt moving. As the Op was able to get down to the post office, and pick it back up.

Maybe OP did mail it. Maybe it was still sitting there, days later. But as a buyer, all they see is nothing moving, no proof of it being sent, and just frustration. And for all they know, it was never shipped. And the whole "I just went back and picked it up" thing was just a lie as well.

As i have said we all have had items that do not get scanned properly by the USPS Not all POs do anything eith mail on Fridays we have a PO loclly thyt if the mail is not there by 1PM Friday it will sit until Monday evening at 3pm. Maybe OPs PO is one of them. Whether it was put in the mail or not on the 9th is irrelevant. Had the estimated delivery date passed? If not then PER EBAY it is too early to do anything about it.
s I have said many times in the past if I buy an item I don't evn bother looking at tracking or anything until 2 or 3 weeks have passed, so no it would not bother me..

I do admit that the whole I went down and picked it up thing is kind of suspect, unlesss he is on really small area once you drop it in the mail unless you get to it right then 99% of the time its gone and you need to do a intercept on it. However the 12th was just the second business day. If he did not get it in the mail Friday the 9th then he should have just told the buyer I did not get to the PO in time so it will ship Monday as I don't want to risk the item sitting in a blue box over the weekend, and remind them that would still be within the stated handling time and it will ship Monday then go to PO and get it scanned in Monday.

Both parties could have handled it better but the buyer here jumped the gun then outright lied in his feedback by his own admission. He says in feedback he never asked to cancel but admits he did, he also says it sat at the PO 6 days that does not seem to be true either shipped 9th, everything went down on 12th. thats really just the weekend or 2 days.. So based on that admission the seller did what he was told and Ebay should remove the feedback and give buyer a policy strike.

For the record the buyer was already on my BBL he was not the one I dealt with earlier over shipping times. Not excatly sure why he was there.

We can agree to disagree here but my stance remains.