Running PSA Order Tracker

[alexzhao]

Originally Posted by alexzhao

Order Type: 90s+ Sports Special
# of cards: 68
Order Arrived: 6/12/23
Order Entered: 7/7/23
Research & ID: 7/7/23
Grading: 7/11/23
Assembly: 7/26/23
QA1: 7/28/23
QA2: 8/7/23
Grades:
Shipped:

Still in QA2 but got my grades today because of an upcharge email. Can they still change grades from here?

All cards were 90's basketball, originally pack pulled by my father in law and I only sent in cards of significance that I thought would get an 8 or above. 6 cards got upcharged, including one which got bumped to $300. A Kobe card which is a notoriously tough card to grade that I thought would get a 5 or 6 because of surface issues was given an 8. Overall I did better than I had anticipated.

10 - 15
9 - 27
8 - 24
7 - 1
6 - 1 (Looked mint to me but it's a die-cut)

[dribbler]

Originally Posted by empigtv

110 business day…and still in QA 2.

How many days in QA2 so far?

[slogue2]

Originally Posted by alexzhao

Still in QA2 but got my grades today because of an upcharge email. Can they still change grades from here?

All cards were 90's basketball, originally pack pulled by my father in law and I only sent in cards of significance that I thought would get an 8 or above. 6 cards got upcharged, including one which got bumped to $300. A Kobe card which is a notoriously tough card to grade that I thought would get a 5 or 6 because of surface issues was given an 8. Overall I did better than I had anticipated.

10 - 15
9 - 27
8 - 24
7 - 1
6 - 1 (Looked mint to me but it's a die-cut)

QA1 is where a potential grade change would happen. If they've shown you the grades at the QA2 stage, that's going to be the grade. I haven't seen anyone report grades changing after you've received an upcharge email.

[slogue2]

Order Type: Regular Dual Grade $99
# of cards: 2
Order delivered: 8/7/2023
Order received per PSA: 8/7/2023 (Arrived - My Orders page)
Research & ID: 8/9/2023
Grading:
Assembly:
QA1:
QA2:
Grades/Shipped:

[empigtv]

Originally Posted by dribbler

How many days in QA2 so far?

About 3 weeks.

[49erRCCollector]

90s sports thing. Movement.

# of cards: 28
Order mailed: 6/28
Order delivered:
Order Prep:
Research & ID: 7/16
Grading: 7/24
Assembly: 8/9
QA1:
QA2:
Grades:

[YouFold2Me]

Originally Posted by 49erRCCollector

90s sports thing. Movement.

# of cards: 28
Order mailed: 6/28
Order delivered:
Order Prep:
Research & ID: 7/16
Grading: 7/24
Assembly: 8/9
QA1:
QA2:
Grades:

been waiting for your post.. lol.. im right behind you it seems.. so i should go into assembly in the next day or two..

[ryknow216]

Originally Posted by 49erRCCollector

90s sports thing. Movement.

# of cards: 28
Order mailed: 6/28
Order delivered:
Order Prep:
Research & ID: 7/16
Grading: 7/24
Assembly: 8/9
QA1:
QA2:
Grades:

What service level is this? My value order has been in grading since 7/10.

[bobducca]

I subbed back in March for the vintage special. It moved to Assembly in mid-July but has been stuck there since then. Anybody else dealing with similar wait?

[KhalDrogo]

It’s become pointless to track this stuff anymore. Completely random. Can ship a 96 card order out a few hours after pop, but can’t get 7 cards out the door 2.5 days later?

[bloodwings19]

Originally Posted by dribbler

How many days in QA2 so far?

You need to call PSA, that is way too long, 3 weeks is way too long. I'm guessing upcharge, or card mishaps.

[Tnooky]

Are value or even value plus consistently faster than value bulk? Would like to get my cards back in about a month for before football season but no point paying an extra $21 for the same max declared value if the speed isnt significantly faster.

[YouFold2Me]

Originally Posted by ryknow216

What service level is this? My value order has been in grading since 7/10.

90s June sport’s special. $15/card

[49erRCCollector]

Originally Posted by ryknow216

What service level is this? My value order has been in grading since 7/10.

Originally Posted by YouFold2Me

90s June sport’s special. $15/card

Correct.

I don't know if this factors in but 22 of the 28 cards were already in the system with a spec#, and many commonly graded. The ones not in there are pretty mainstream cards.

So - maybe it shot through faster? I'm guessing here.

[YouFold2Me]

Originally Posted by 49erRCCollector

Correct.

I don't know if this factors in but 22 of the 28 cards were already in the system with a spec#, and many commonly graded. The ones not in there are pretty mainstream cards.

So - maybe it shot through faster? I'm guessing here.

Mine too, although I had some pretty obscure ones. 23/24 had a spec #. The only one that didn’t was a ‘23 base optic purdy

[CheckEmOut]

Originally Posted by bloodwings19

You need to call PSA, that is way too long, 3 weeks is way too long. I'm guessing upcharge, or card mishaps.

I'm dealing with a similar Q2 situation. Almost at 2 weeks. There are some up-charge candidates, so I'm hoping that's the delay, but it still doesn't make sense. Why on earth would it take weeks to simply charge someone more?

[49erRCCollector]

Originally Posted by YouFold2Me

Mine too, although I had some pretty obscure ones. 23/24 had a spec #. The only one that didn’t was a ‘23 base optic purdy

As you might have guessed, I had a fair amount of Purdy in there. I got the non-Purdy exotic ones "pre-Spec'd" by PSA and the only other ones were base National Treasures RPAs.

[AlPal]

Originally Posted by AlPal

Order Type: 90s+ Special
# of cards: 22
Order delivered: 6/23
Order received per PSA: 7/12
Research & ID: Entered 7/14
Grading: 7/28
Assembly: Entered 8/9/23
QA1:
QA2:
Popped:
Shipped:

Almost there... maybe.

[Perfect JF]

Moving fast this week

Submission #12
Order Type: 15$ Bulk (90s+ special)
# of cards: 188
Order shipped: 06/29/2023
Order received per PSA: 06/30/2023
Entered Research & ID: 07/18/2023
Grading: 07/24/2023
Assembly: 08/07/2023
QA1: 08/08/2023
QA2: 08/09/2023
Popped:
Shipped:

[empigtv]

Originally Posted by bloodwings19

You need to call PSA, that is way too long, 3 weeks is way too long. I'm guessing upcharge, or card mishaps.

I’ve tried calling, but customer service is full within 5 minutes of opening daily, which in and of itself is insane. What other company has a customer service call capacity that is reached within 5 minutes of opening daily? It was literally easier
to get Taylor Swift tickets for my wife, than it is to reach PSA. Then, when you do reach them, customer service is almost never helpful. They usually just read a canned script that says “we don’t have actual timelines.”

In my line of work, if I kept a client‘s file for 6 months and refused to take calls about said file from 5 minutes after opening, I would probably be arrested or at least sued into oblivion. It’s hard to believe it is even possible, but I think the current ownership has actually made PSA worse than it was before.

[KaMiKaZie510]

Originally Posted by empigtv

I’ve tried calling, but customer service is full within 5 minutes of opening daily, which in and of itself is insane. What other company has a customer service call capacity that is reached within 5 minutes of opening daily? It was literally easier
to get Taylor Swift tickets for my wife, than it is to reach PSA. Then, when you do reach them, customer service is almost never helpful. They usually just read a canned script that says “we don’t have actual timelines.”

In my line of work, if I kept a client‘s file for 6 months and refused to take calls about said file from 5 minutes after opening, I would probably be arrested or at least sued into oblivion. It’s hard to believe it is even possible, but I think the current ownership has actually made PSA worse than it was before.

You’re right. Too much changed, for the wrost.

[TXRunner]

Originally Posted by empigtv

I’ve tried calling, but customer service is full within 5 minutes of opening daily, which in and of itself is insane. What other company has a customer service call capacity that is reached within 5 minutes of opening daily? It was literally easier
to get Taylor Swift tickets for my wife, than it is to reach PSA. Then, when you do reach them, customer service is almost never helpful. They usually just read a canned script that says “we don’t have actual timelines.”

In my line of work, if I kept a client‘s file for 6 months and refused to take calls about said file from 5 minutes after opening, I would probably be arrested or at least sued into oblivion. It’s hard to believe it is even possible, but I think the current ownership has actually made PSA worse than it was before.

Like I have said before. What other industry/company can keep kicking you in the balls and we all keep saying "yes please, I would like some more". I am guilty of the same. I have 30 card order sitting at the house getting ready to ship out. Only a few cards are PC, the rest is cards to sell.

It almost feels like the baseball writers and the HOF voting. Until the old guard is completely gone, nothing will change. As long as they are still around and have a ton of money in the industry with PSA slabs, PSA will continue to be king of as far as gaining monetary value when slabbing a card.

[49erRCCollector]

90s sports thing. One day later into QA1.

# of cards: 28
Order mailed: 6/28
Order delivered:
Order Prep:
Research & ID: 7/16
Grading: 7/24
Assembly: 8/9
QA1: 8/10
QA2:
Grades:

[ArmyDC]

90s special been in QA 2 for a bit, guess there is hang up there

[CardGoonies]

Originally Posted by empigtv

I’ve tried calling, but customer service is full within 5 minutes of opening daily, which in and of itself is insane. What other company has a customer service call capacity that is reached within 5 minutes of opening daily? It was literally easier
to get Taylor Swift tickets for my wife, than it is to reach PSA. Then, when you do reach them, customer service is almost never helpful. They usually just read a canned script that says “we don’t have actual timelines.”

In my line of work, if I kept a client‘s file for 6 months and refused to take calls about said file from 5 minutes after opening, I would probably be arrested or at least sued into oblivion. It’s hard to believe it is even possible, but I think the current ownership has actually made PSA worse than it was before.

Originally Posted by KaMiKaZie510

You’re right. Too much changed, for the wrost.

Originally Posted by TXRunner

Like I have said before. What other industry/company can keep kicking you in the balls and we all keep saying "yes please, I would like some more". I am guilty of the same. I have 30 card order sitting at the house getting ready to ship out. Only a few cards are PC, the rest is cards to sell.

It almost feels like the baseball writers and the HOF voting. Until the old guard is completely gone, nothing will change. As long as they are still around and have a ton of money in the industry with PSA slabs, PSA will continue to be king of as far as gaining monetary value when slabbing a card.

I think these types of posts are disingenuous.

I called their customer service a few days ago. Here's a simple breakdown of how that went...

- Recording said there were 151 people in the queue ahead of me and gave me the option to wait or get a callback - Most popular grading co in the world by a mile = understandable. I chose callback.

- PSA Called backed a few hours later.

- I asked my question. Girl on the line answered it and was eager/offered to walk me through PSA's website to find info I was needing about my order and explained when, where, and why the info I was looking for would populate as the cards moved down the chain.

She didn't rush me off the phone. She was super nice and on the ball and she offered to answer any other questions that I thought of during the call.

^ What the F is the problem with the call back option for a long queue? It works just fine. Are you having a baseball card emergency? NO. You're (most likely) having a temper tantrum over baseball cards you need/want to flip for cash.

- For the love of all things sacred stop calling PSA and banging your little drums or clapping your hands in their faces about "How long will my order take" and then clutching your pearls when they tell you to go pound sand. If your order was in some abnormal state they will take care of it. If not... it's back to sand pounding for you.

YOU are the reason the queue is so long. YOU KNOW THE DEAL WHEN YOU SEND CARDS IN TO PSA. Stop acting like this is some new absurdity to you and start acting like me. I'm a man! I'm 40!

Seriously, though, there's an old saying that's a play off of the engineer's triangle: Good, Fast, Cheap - You can only have 2 of the 3. You got CHEAP: PSA prices are way way down and continuing in that direction. And you got GOOD: PSA is the most profitable and most collectible card for anyone grading to sell or keep. There isn't a better option. FAST got sacrificed.

Learn to love it or find youself a fast & cheap 3 letter acronym'd alternative. Plenty of them are out there.