No refund and No card. What should i've done?

[Univibes]

Originally Posted by shrevecity

This would be a civil not criminal issue in most cases so all you need is a slightly favorable tilting of the scales to one side and DC tilts it in sellers favor

Not necessarily true. Where does ebay state the shipping policy?

Is it disclosed as FOB origin or destination? It’s going to take special circumstances for buyers at the retail level to accept FOB origin terms. It’s not typically done in the US.

[DynaEtch]

Putting aside the fact that a chargeback is not the right thing to do based on punishing a seller/ebay for something that is USPS's problem.....

But just from a total practical perspective, as noted above, you could run into real problems for initiating a chargeback on an item that shows delivered....with ebay, for one, including possible action on the account including ban. Because it is circumventing the 'intra-Ebay' rules, including items scan delivered cannot win INR cases. So who knows what the OP card is....what if it was like $10....is that advisable to risk that by doing a chargeback?

This is why I keep stressing OP needs to try to get more info on why the USPS tracking status does not match up with the physical situation. Chargeback is not justified here imo. Worst comes to worst, it's an unfortunate loss.....and a risk which I take on as a buyer on ebay. The analogous situation for a seller, which is a risk you take on as a seller, is to have an item delivered but not scanned delivered, and tracking just says Awaiting Delivery Scan in perpetuity (most times here buyer probably honest, but you never know). Or simply having a package go lost in the mail that is not insured. It's just a risk that comes with selling, and seller doesnt have that option to 'chargeback' the item/money....they are just out the item/money, unless ebay seller protection somehow steps in.

[shrevecity]

Originally Posted by Univibes

Not necessarily true. Where does ebay state the shipping policy?

Is it disclosed as FOB origin or destination? It’s going to take special circumstances for buyers at the retail level to accept FOB origin terms. It’s not typically done in the US.

It's all in the ebay buyer and seller protection policy. Ebay has already determined the seller met the delivery requirements. Just as dynaetch said there are risks buyers assume when they buy just as there are many more a seller assumes. This is one of the cases where a buyer could be on the wrong end. Most other cases tge seller is on that end.

You also need to keep in mind the tracking shows alot more info than we can see. Tge usps can see the addresses on it how it was paid for who paid for it and a GPS pin indicating where it was scanned as delivered. Tracking is pretty solid evidence in both ways. It could prove seller fraud carrier mishandling orthat it was actually marked delivered at the mailbox

[Univibes]

Originally Posted by shrevecity

It's all in the ebay buyer and seller protection policy. Ebay has already determined the seller met the delivery requirements

This is interesting. Can we assume that packages over a certain $ amount are insured?

If yes, then seller would be made whole. No?

[shrevecity]

Originally Posted by Univibes

This is interesting. Can we assume that packages over a certain $ amount are insured?

If yes, then seller would be made whole. No?

All ground advantage packages are typically insured for at least 100.00 however there are very few cases where the usps will pay out when tracking shows delivered. So no the odds are not good. Usps fights tooth and nail on any claim. They deny claims even when they acknowledge they caused the damage

Now if this is and ese item tge PIP insurance will pay when delivery is shown but they are 2 separate entities.