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Old 11-23-2023, 12:17 PM   #1
jterp5
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Default PSA Crossover Question re: "Authentic" slabs

Hi,

For cards previously graded by PSA as "Authentic" with an autograph grade, what is the correct submission procedure to receive a numerical grade for both the card AND autograph?

Do you re-submit the card under PSA's "Crossover" service? Or their standard "Grading" service (as if the card is raw, even though it is in a PSA slab)?

Thanks
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Old 11-23-2023, 01:32 PM   #2
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Crossover is solely used for crossing over a completely different third party slab to PSA.

I’ve never done what you’re asking but, I’d assume, it would have to be the other option.
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Old 11-23-2023, 02:00 PM   #3
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No

Crossover grading is for cards previously graded by other companies that you wish to cross over into a PSA holder. PSA will evaluate the card inside its current holder. If PSA deems the card worthy to cross over at the customer’s specified minimum grade or higher, the card will be removed from its holder and placed into a PSA holder. Regardless of the result, the grading price will be charged.

There are other third-party grading companies out there, but just one industry leader. We offer our crossover service for collectors who would like to enhance the security and elevate the value of their previously authenticated and graded trading cards. Switching to the most respected and premium brand, PSA, can do just that.
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Old 11-24-2023, 06:20 PM   #4
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crossover option CAN be used for PSA/DNA to PSA, not just for outside grading companies.

I am assuming you mean the card is in a "trading card" labeled PSA/DNA holder, auto authenticated only. a few years ago, I crossed over a few PSA/DNA authentic auto slabs to dual service (card and auto grades) using (as indicated by PSA) to select crossover PSA/DNA --> PSA. however, there's no way that I know of on the current electronic submission form to select a cheaper grade add on fee (used to be $10) and was only available on the paper submission form. they have since removed the ability to do this. I was told after Jackie at PSA helped me get the few I had done, they were going to try to make it easier for people to submit them electronically, but they wouldn't be able to honor the old $10 grade add on service. as far as I can see, they never implemented it.

if the card was graded dual service via normal PSA grading route and the card and auto are authentic and you want them changed to a numerical grade, then that wouldn't be a crossover.

either way, you will need to likely email PSA and explain what you need to do and see what they say.
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Old 11-25-2023, 04:11 PM   #5
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Thanks for the info.

The card is in a red label, PSA/DNA holder. The card condition is graded as "authentic" (no numerical grade). The auto is graded at a 10.

I am looking to have PSA assign a numerical grade to the condition of the card (i.e. so it is no longer simply "Authentic").

The question is what is the correct procedure for this. According to the replies so far, it does not seem that "Crossover" is the correct service. Is this right? If so, do I submit it under "Grading" or "Review"?

I have an e-mail into PSA to clarify this.

I'm not sure why I can't simply select Crossover so that (1) I don't have to crack it from the existing slab and (2) the autograph grade ("10") is preserved.
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Old 11-25-2023, 08:19 PM   #6
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Quote:
Originally Posted by jterp5 View Post
Thanks for the info.

The card is in a red label, PSA/DNA holder. The card condition is graded as "authentic" (no numerical grade). The auto is graded at a 10.

I am looking to have PSA assign a numerical grade to the condition of the card (i.e. so it is no longer simply "Authentic").

The question is what is the correct procedure for this. According to the replies so far, it does not seem that "Crossover" is the correct service. Is this right? If so, do I submit it under "Grading" or "Review"?

I have an e-mail into PSA to clarify this.

I'm not sure why I can't simply select Crossover so that (1) I don't have to crack it from the existing slab and (2) the autograph grade ("10") is preserved.
you need to wait for them to email back. there's no way for you to submit the card using the online submission for to get them to do what you want. they were supposed to implement a replacement for the old $10 grade add on but they never did.
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Old 11-25-2023, 10:52 PM   #7
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Thanks - that’s what I’ll do.
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Old 11-26-2023, 05:44 PM   #8
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Thanks - that’s what I’ll do.
Hey, I think I have a slabbed card in a similar situation that I'm looking into resubmitting to PSA for additional grading. Let us know how PSA customer service answers your question.

I thought about maybe cracking the slab, and sending it in as raw for dual grading. I figured since PSA already authenticated and graded the auto, then they will almost certainly re-authenticate and re-regrade the auto in the exact same way, but also now add the card grade.

This is not like crossing from BGS to PSA, where PSA might differ with the opinion of BGS on the auto.

If PSA insists that you send them back the slab in a crossover service from PSA/DNA to PSA dual service, and if they charge you the high crossover fee, then the idea of cracking the slab and sending the card in as raw becomes a cost saving measure, especially if you are a collector club member.

I think a crossover fee is $55, but collector club dual for raw is $25, and without club is $35. Unless I am mistaken on this, and perhaps PSA has some other fee structure for situations like these.

Last edited by rnocards; 11-26-2023 at 05:48 PM.
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Old 11-26-2023, 05:49 PM   #9
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I thought about maybe cracking the slab, and sending it in as raw for dual grading. I figured since PSA already authenticated and graded the auto, then they will almost certainly re-authenticate and re-regrade the auto in the exact same way, but also now add the card grade.
This is a bad risk/reward decision on a through-the-mail (TTM) or in-person (IP) auto. PSA is not consistent enough at anything to believe they'll cert the same auto twice. Sending it in the previous slab will give you a much higher chance of it still being authenticated the second time.
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Old 11-26-2023, 06:04 PM   #10
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This is a bad risk/reward decision on a through-the-mail (TTM) or in-person (IP) auto. PSA is not consistent enough at anything to believe they'll cert the same auto twice. Sending it in the previous slab will give you a much higher chance of it still being authenticated the second time.
The owner of the card will have to decide if that risk/reward justifies the $20 or $30 extra in cost of a cracked raw vs. the slab crossover.

When PSA re-looks at that auto in the cracked raw, they are going to look into their database for that auto, and they will find the match and how they previously graded it. They don't just blindly authenticate and grade an auto from scratch... they search their database for similar examples.

Again, unless I am completely mistaken on how PSA does things, it should be a safe bet on the auto, not 100% certain of course, but almost certain.
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Old 11-27-2023, 12:55 AM   #11
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Quote:
Originally Posted by rnocards View Post
Hey, I think I have a slabbed card in a similar situation that I'm looking into resubmitting to PSA for additional grading. Let us know how PSA customer service answers your question.

I thought about maybe cracking the slab, and sending it in as raw for dual grading. I figured since PSA already authenticated and graded the auto, then they will almost certainly re-authenticate and re-regrade the auto in the exact same way, but also now add the card grade.

This is not like crossing from BGS to PSA, where PSA might differ with the opinion of BGS on the auto.

If PSA insists that you send them back the slab in a crossover service from PSA/DNA to PSA dual service, and if they charge you the high crossover fee, then the idea of cracking the slab and sending the card in as raw becomes a cost saving measure, especially if you are a collector club member.

I think a crossover fee is $55, but collector club dual for raw is $25, and without club is $35. Unless I am mistaken on this, and perhaps PSA has some other fee structure for situations like these.
this was the whole point of the $10 grade add on fee. the initial grading was already paid for, so the $10 was to make up the difference. paying the whole dual service over again is crappy. hopefully they will bring back some kind of partial fee for people wanting to resubmit PSA/DNA cards for card grading that they can fill out for electronically instead of jumping through hoops.
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Old 11-27-2023, 02:03 AM   #12
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this was the whole point of the $10 grade add on fee. the initial grading was already paid for, so the $10 was to make up the difference. paying the whole dual service over again is crappy. hopefully they will bring back some kind of partial fee for people wanting to resubmit PSA/DNA cards for card grading that they can fill out for electronically instead of jumping through hoops.
Yeah, that would be awesome if PSA can do that... bring it down to $10 for PSA/DNA slab crossover to PSA dual card/auto slab. I doubt they will do this, but we'll see.
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Old 11-27-2023, 02:07 AM   #13
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Yeah, that would be awesome if PSA can do that... bring it down to $10 for PSA/DNA slab crossover to PSA dual card/auto slab. I doubt they will do this, but we'll see.
they were reluctant to honor it at the time during covid but they did. I needed an old paper sub form too they sent me that had it.

its something we need to ask Nat to implement that is totally looked over and needs to be brought back.
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Old 11-27-2023, 11:33 AM   #14
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*Update*

Spoke with a PSA customer service rep today. In this particular case, they said I should re-submit the card in the existing slab as a "Review" submission (of course, selecting the Dual Service - Card and Autograph grade option), since I'm looking for a numerical grade for both the card and autograph. It should NOT be submitted as a "Grading" or "Crossover" submission.

If the card does not qualify for a numerical grade, it was recommended I put in the notes that the card be returned in the existing slab with the current "Authentic" designation.

The $10 add-on option mentioned by dictoresno is no longer available, unfortunately.

Thanks for all the replies
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Old 11-27-2023, 12:55 PM   #15
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Originally Posted by jterp5 View Post
*Update*

Spoke with a PSA customer service rep today. In this particular case, they said I should re-submit the card in the existing slab as a "Review" submission (of course, selecting the Dual Service - Card and Autograph grade option), since I'm looking for a numerical grade for both the card and autograph. It should NOT be submitted as a "Grading" or "Crossover" submission.

If the card does not qualify for a numerical grade, it was recommended I put in the notes that the card be returned in the existing slab with the current "Authentic" designation.

The $10 add-on option mentioned by dictoresno is no longer available, unfortunately.

Thanks for all the replies
Ok, so then what if it does qualify for the numerical grade, how much will PSA charge you? Since $10 is no longer an option.
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Old 11-27-2023, 02:12 PM   #16
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Ok, so then what if it does qualify for the numerical grade, how much will PSA charge you? Since $10 is no longer an option.
According to the rep I spoke with, the full grading fee unless it comes back ungradable due to certain conditions (e.g. N6 - minimum size requirement, etc.)

Last edited by jterp5; 11-27-2023 at 02:17 PM.
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Old 12-01-2023, 11:50 AM   #17
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Submitted a dual numerical grade order for crossover with a variety of labels. A rep reached out and told me any PSA Red Labels that have already authenticated the card need to be submitted for Review. Otherwise all other grading companies or Trading Card Labels or PSA blue labels go to crossover.
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Old 12-02-2023, 09:55 PM   #18
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According to the rep I spoke with, the full grading fee unless it comes back ungradable due to certain conditions (e.g. N6 - minimum size requirement, etc.)
that's the BS of it all. there's absolutely no reason you should be charged the full fee again, since it was already paid for. the $10 grade add on was a great deal. they need to meet us in the middle somewhere with these.
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