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Old 02-12-2024, 04:59 PM   #20651
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I've had a ticket stuck in assembly since mid October. Does anybody know what that could be about?
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Old 02-12-2024, 05:06 PM   #20652
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Submission #17
Order Type: 14.99$ Christmas Bulk Special
# of cards: 44
Order shipped: 02/02/2024
Order received per PSA: 02/09/2024
Entered Research & ID:
Grading:
Assembly:
Popped:
Shipped:
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Old 02-12-2024, 05:07 PM   #20653
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Order Modern Sports New Year Special $14.99 ea
# of cards: 27
Shipped to PSA: 1/27/24
Order received per PSA: 02/01/24
Est Completion Date: 04/15/24
Order Prep: 02/03/24
Research & ID/Scans: 02/03/24
Grading: 02/05/24
Assembly: 02/12/24
Grades Ready:
QA:
Shipped:


Order Modern Sports New Year Special $14.99 ea
# of cards: 20
Shipped to PSA: 1/31/24
Order received per PSA: 02/05/24
Est Completion Date: 04/22/24
Order Prep: 02/11/24
Research & ID: 02/11/24
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

Movement
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Old 02-12-2024, 05:37 PM   #20654
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Crazy how fast the sports specials are moving.
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Old 02-12-2024, 06:39 PM   #20655
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The glorious upcharge email for a one card submission

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Old 02-12-2024, 07:15 PM   #20656
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I have an update on a customer service form I entered on Feb 1st. (they advertise their goal to respond is 3 business days...) My collector's club reholder special that was supposed to be 65 business days ended up taking 94 business days. It was a miserable experience trying to get answers and talk to customer service the last month of the process. The customer service person told me to submit a form once my order was back in hand and they typically provide vouchers for that significant of a turnaround time breach. My order was $330 and today the rep that responded to my form notified me they were looking to offer $20-$40 based on manager approval for the delay... I guess anything is better than nothing, but I kind of thought it was a laughable offer. Was curious if anyone else has had a similar experience and what amount of voucher they offered.
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Old 02-12-2024, 07:35 PM   #20657
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The glorious upcharge email for a one card submission

They do love you afterall
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Old 02-12-2024, 07:42 PM   #20658
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They do love you afterall
And I love them haha

You hear that PSA staff?

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Old 02-12-2024, 07:56 PM   #20659
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The glorious upcharge email for a one card submission

When do you usually get these emails? After grades pop? QA stage?
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Old 02-12-2024, 10:13 PM   #20660
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Quote:
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When do you usually get these emails? After grades pop? QA stage?
The current one is in assembly checkmark. I honestly can't remember previously if it happened in QA?
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Old 02-13-2024, 05:38 AM   #20661
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i have a ticket that's been in assembly for a couple of days. my estimated completion date still says may 30th 😵
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Old 02-13-2024, 10:16 AM   #20662
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Order Modern Sports New Year Special $14.99 ea
# of cards: 50
Shipped to PSA: 1/23/2024
Est Completion Date: 4/26/2024
Order received per PSA: 1/29/2024 (Arrived - My Orders page)
Order Prep: 2/6/2024
Research & ID:2/8
Grading:2/8
Assembly:2/9 2/13 Assembly moved to green check mark
Grades Ready:
QA:
Shipped:
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Old 02-13-2024, 12:11 PM   #20663
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Quote:
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Service: Modern Sports New Year Special 2023
# of items: 23
Arrived (PSA): 1/24/24
Order # Entered: 1/25/24
Research/ID: 1/25/24
Grading:
Assembly:
Grades Ready:
QA Checks:
Shipped:


Service: Modern Sports New Year Special 2023
# of items: 10
Arrived (PSA): 1/31/24
Research/ID: 2/2/24
Grading: 2/8/24
Assembly: 2/12/24
Grades Ready: 2/14/24
QA Checks:
Shipped:
Not sure whats going on with order #1, but my 10 card order is moving through pretty quick.

Last edited by csmtampa; 02-14-2024 at 05:35 PM.
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Old 02-13-2024, 12:30 PM   #20664
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I just had an order complete in 6 days when it hit R&ID. Of course, who knows when they will actually ship it.

Regardless, I have similar type orders that are still in R&ID since 1/20.

And this order results mostly sucked. Hope they aren't trying to just fly through to get the specials done.
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Old 02-13-2024, 01:15 PM   #20665
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Anyone still have a bulk order from November still in grading? I went thru local card shop.
I know with the new specials all others have been pushed back.
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Old 02-13-2024, 01:42 PM   #20666
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January Special 48 cards
Order received per PSA: 1/25/2024
Grading: 02/12/2024
Assembly: 02/13/2024
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Old 02-13-2024, 03:13 PM   #20667
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I sent in two orders that arrived on 1/19 (75 card bulk special and 6 card value plus)

I didn't keep track of each through the different stages but both moved into Assembly around 2/1.

The 75 card bulk special moved to QA so I got the grades today. Crazy that I got it finished before the 6 card value plus deal, where I paid more for those for a faster service time!

My guess is that because that order had 2 thicker cards, they are running low on supplies or use a different machine? No idea. It went into Assembly faster and has stalled there. Not complaining by any means, as it's not due for another week or so... and I realize sometimes it can be longer. Just interesting that the much larger, slower service time order popped first.
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Old 02-13-2024, 03:44 PM   #20668
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There’s no reason IMO to use value plus. My last orders over the summer saw the same thing you did. Bulk finished first. So not only did you pay more for the order, you paid return shipping twice as well.

Unless you’re in a rush to get your cards back with a higher service level, bulk seems best. Let them up charge you (they’ll miss some). Then return everything in one shipment.
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Old 02-13-2024, 06:52 PM   #20669
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^^

Agreed, I mean, it's a service advertised to be expedited. If the service is not delivering expedited TAs then I wouldn't use it.
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Old 02-13-2024, 07:03 PM   #20670
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29 card New Year's special just popped. Coming from NJ and 24/29 got 10s! Three 9s and two 8s. First time NJ hasn't bent me over...
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Old 02-13-2024, 07:52 PM   #20671
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Order Type: New Year Modern Special $14.99
# of cards: 47
EST. Completion Date: 3/21/24
Order delivered: 1/8/2024
Order received per PSA: 1/9/2024
Research & ID: 1/10/24
Grading: 1/22/24
Assembly: 1/26/24
Grades Ready: 2/9/2024
QA: 2/9/2024
Shipped: 2/13/2024

Order Type: New Year Modern Special $14.99
# of cards: 37
EST. Completion Date: 3/28/24
Order delivered: 1/10/2024
Order received per PSA: 1/12/2024
Research & ID: 1/18/24
Grading: 1/30/24
Assembly: 2/1/24
Grades Ready:
QA:
Shipped:
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Old 02-14-2024, 11:34 AM   #20672
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Order Modern Sports New Year Special $14.99 ea
# of cards: 27
Shipped to PSA: 1/27/24
Order received per PSA: 02/01/24
Est Completion Date: 04/15/24
Order Prep: 02/03/24
Research & ID/Scans: 02/03/24
Grading: 02/05/24
Assembly: 02/12/24
Grades Ready/CC charged: 02/14/24
QA: 02/14/24
Shipped: 02/14/24


Order Modern Sports New Year Special $14.99 ea
# of cards: 20
Shipped to PSA: 1/31/24
Order received per PSA: 02/05/24
Est Completion Date: 04/22/24
Order Prep: 02/11/24
Research & ID: 02/11/24
Grading:
Assembly:
Grades Ready:
QA:
Shipped:
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Last edited by YouFold2Me; 02-14-2024 at 04:11 PM.
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Old 02-14-2024, 11:36 AM   #20673
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9 biz day grading for my one $15 special. Not too shabby!!
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Old 02-14-2024, 12:19 PM   #20674
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Quote:
Originally Posted by ottobord View Post
I've had a ticket stuck in assembly since mid October. Does anybody know what that could be about?

I just recently got tickets back that they received in August. The tickets are obscenely slow. Guess they're focusing on cards, which I get, but this seems over the top.
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Old 02-14-2024, 12:25 PM   #20675
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Order Modern Sports New Year Special $14.99 ea
# of cards: 47
Shipped to PSA: 2/2/24
Order received per PSA: 02/05/24
Est Completion Date: 04/22/24
Order Prep: 2/12/24
Research & ID/Scans:
Grading:
Assembly:
Grades Ready/CC charged:
QA:
Shipped:


Order Modern Sports New Year Special $14.99 ea
# of cards: 27
Shipped to PSA: 2/2/24
Order received per PSA: 02/05/24
Est Completion Date: 04/22/24
Order Prep: 02/12/24
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
Shipped:


Order Modern Sports New Year Special $14.99 ea
# of cards: 12
Shipped to PSA: 2/2/24
Order received per PSA: 02/05/24
Est Completion Date: 04/22/24
Order Prep: 02/12/24
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
Shipped:
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