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Old 04-23-2024, 04:42 PM   #21226
Murphsa0127
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I’ve experienced PSA upcharges in the past, which always hit during QA2. Now that they have changed their format and there is no longer a QA2, can someone confirm when the upcharge email gets sent? Is it just during “QA Check” now since they’ve been combined?
That’s a great question. I wish they would wait until it’s completed to reveal grades and charge us, it’s quite confusing.
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Old 04-23-2024, 04:43 PM   #21227
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Value $25
5 cards
Received: 4-9-2024
Order Prep: 4-9-2024
Research & ID: 4-16-2024
Grading: 4-17-2024
Assembly:
Grades Ready:
QA Check:

Value $25
5 cards
Received: 3-8-2024
Order Prep: 3-8-2024
Research & ID: 3-16-2024
Grading: 3-29-2024
Assembly: 4-2-2024
Grades Ready: 4-5-2024
QA Check: 4-5-2024
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Old 04-23-2024, 06:03 PM   #21228
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Has yours shipped yet?

My grades popped Thursday and its been showing as "Completing" since early Friday morning but has yet to ship.
Exact same situation for me.
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Old 04-23-2024, 06:09 PM   #21229
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Originally Posted by Murphsa0127 View Post
That’s a great question. I wish they would wait until it’s completed to reveal grades and charge us, it’s quite confusing.
Before the change they would spill the beans about the grade in the email so that you could approve it, and grades weren’t made available until QA2. Since Grades Reveal now takes place before QA, it seems like getting the email during Assembly could be possible. Definitely confusing.
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Old 04-24-2024, 10:21 AM   #21230
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Before the change they would spill the beans about the grade in the email so that you could approve it, and grades weren’t made available until QA2. Since Grades Reveal now takes place before QA, it seems like getting the email during Assembly could be possible. Definitely confusing.
Mine just moved to completing but no shipping info yet. Any shipping update on yours?
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Old 04-24-2024, 10:42 AM   #21231
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Order Type: April Modern Sports Special $16.99
# of cards:18
Est Completion Date: 7/5/2024
Order delivered: 4/22/2024 (Arrived - My Orders page)
Order received per PSA: 4/22/2024 (Arrived - My Orders page)
Research & ID: 4/24/2024
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

Order Type: Regular Dual Service
# of cards:2
Est Completion Date: 5/8/2024
Order delivered: 4/22/2024 (Arrived - My Orders page)
Order received per PSA: 4/22/2024 (Arrived - My Orders page)
Research & ID: 4/24/2024
Grading:
Assembly:
Grades Ready:
QA:
Shipped:
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Old 04-24-2024, 12:40 PM   #21232
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Mine just moved to completing but no shipping info yet. Any shipping update on yours?
Nothing. Mine has been in "Completing" since Friday and hasn't budged since.
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Old 04-24-2024, 01:23 PM   #21233
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Nothing. Mine has been in "Completing" since Friday and hasn't budged since.
Same. Updated to “completing” last Friday morning. No tracking number or update since.
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Old 04-24-2024, 01:40 PM   #21234
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Originally Posted by slogue2 View Post
Order Type: April Modern Sports Special $16.99
# of cards:18
Est Completion Date: 7/5/2024
Order delivered: 4/22/2024 (Arrived - My Orders page)
Order received per PSA: 4/22/2024 (Arrived - My Orders page)
Research & ID: 4/24/2024
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

Order Type: Regular Dual Service
# of cards:2
Est Completion Date: 5/8/2024
Order delivered: 4/22/2024 (Arrived - My Orders page)
Order received per PSA: 4/22/2024 (Arrived - My Orders page)
Research & ID: 4/24/2024
Grading:
Assembly:
Grades Ready:
QA:
Shipped:
Dual service is moving pretty well these days. Submitted a 2 card pre-1979 Value order, went from received 3/28 to completed 4/12 and in hand a days later, well ahead of the 6/17 ETA
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Old 04-24-2024, 02:24 PM   #21235
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Same. Updated to “completing” last Friday morning. No tracking number or update since.
I remember several months ago that they had problems with their shipping department and things got really backed up at the very end. I wonder if the same thing is happening now.
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Old 04-24-2024, 02:41 PM   #21236
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Been about 10 business days between Assembly and grades popping... pretty frustrating for an anxious bloke like myself lol.
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Old 04-24-2024, 04:46 PM   #21237
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Have regular service submission that’s been sitting as arrived for 4 days.. what’s the point of putting the barcode on the side if it ends up in a pile with the bulk submissions.. SMDH
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Old 04-24-2024, 06:34 PM   #21238
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Been about 10 business days between Assembly and grades popping... pretty frustrating for an anxious bloke like myself lol.
On what service level? I'm still confused by the new process. I just got green check mark in Assembly for a Regular $75 order. When do I see my grades?
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Old 04-24-2024, 07:09 PM   #21239
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Anyone else notice the banner at the top of PSA saying "We'll be using a new address to receive submission orders for business as usual." But when I click the link the shipping addresses look the same as they have been?
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Old 04-24-2024, 10:51 PM   #21240
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Anyone else notice the banner at the top of PSA saying "We'll be using a new address to receive submission orders for business as usual." But when I click the link the shipping addresses look the same as they have been?
I came here to ask the same question because I got the email and noticed the discrepancy in addresses too
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Old 04-25-2024, 02:14 AM   #21241
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Just had my 36 card bulk special order pop.
Psa received 3/18
Moved to assembly 4/19
Grades popped today

33-psa 10
3- psa 9

Was expecting 1 9 but disappointing in the other 2 9s especially one of them was a huge card that i thought was a sure fire 10 but judging by the pop report the 10s on them seem hard to get.
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Old 04-25-2024, 08:12 AM   #21242
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Seeing a glitch in the matrix and wondering if anybody else has experienced this.

I have an order that shows up on My Orders page as in Assembly. When I click into it to bring up the order details / view the card images, the order still shows up as in Grading on the tracker.

It's happening on the App and website. Not anxious, just thought it was odd.
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Old 04-25-2024, 09:03 AM   #21243
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Originally Posted by Woodsy074 View Post
Seeing a glitch in the matrix and wondering if anybody else has experienced this.

I have an order that shows up on My Orders page as in Assembly. When I click into it to bring up the order details / view the card images, the order still shows up as in Grading on the tracker.

It's happening on the App and website. Not anxious, just thought it was odd.

Yeah I’ve seen that a lot recently when an item seems to be finishing up in one stage. It’ll likely officially show in Assembly on both screens within the next 2 business days.
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Old 04-25-2024, 10:55 AM   #21244
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Going back to the delivery address… so are we using the new address (essentially the current UPS package address) for all deliveries including USPS now?
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Old 04-25-2024, 12:37 PM   #21245
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Quote:
Originally Posted by mrchipz View Post
Just had my 36 card bulk special order pop.
Psa received 3/18
Moved to assembly 4/19
Grades popped today

33-psa 10
3- psa 9

Was expecting 1 9 but disappointing in the other 2 9s especially one of them was a huge card that i thought was a sure fire 10 but judging by the pop report the 10s on them seem hard to get.
What time of day did they pop if you don’t mind my asking? Did you get the email they charged your account at same time?
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Old 04-25-2024, 01:08 PM   #21246
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Going back to the delivery address… so are we using the new address (essentially the current UPS package address) for all deliveries including USPS now?
Yes according to the latest email
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Old 04-25-2024, 02:00 PM   #21247
Dereth
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Quote:
Originally Posted by Woodsy074 View Post
Seeing a glitch in the matrix and wondering if anybody else has experienced this.

I have an order that shows up on My Orders page as in Assembly. When I click into it to bring up the order details / view the card images, the order still shows up as in Grading on the tracker.

It's happening on the App and website. Not anxious, just thought it was odd.
I just had an order move from Grading to Assembly about ten minutes ago, but when I click on it in the app it still shows Grading.
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Old 04-25-2024, 02:01 PM   #21248
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Yes according to the latest email
Thank you. I just sent something to the new address but find it a bit disconcerting that the website still says the old address and has not been updated. How easy to fix and confusing. So I guess I’m not surprised
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Old 04-25-2024, 02:22 PM   #21249
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Thank you. I just sent something to the new address but find it a bit disconcerting that the website still says the old address and has not been updated. How easy to fix and confusing. So I guess I’m not surprised
I’m sure that there will be some overlap in time where you can send to either address. If and when they shut down the PO Box, it will be once they have completely cycled through orders where the order forms give the old address.
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Old 04-25-2024, 03:50 PM   #21250
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Anyone else seeing any orders just sit in Order Arrived? I have an order that arrived last week and it hasn't moved at all yet. It's a TCG April Special.

All my previous 5 or so orders have moved to Order Prep within a day or two.
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