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Old 04-29-2024, 06:17 AM   #21276
ChaseUA
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No tracking info yet on mine. Hopefully mine is right behind y’all’s.
Shipped this morning!
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Old 04-29-2024, 10:53 AM   #21277
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Not sure what's going on with this one, this is the longest I've had an order sit in the "order received" status

April Modern Special
# of cards: 27
Shipped to PSA: 4/19/24
Delivered: 4/22/24
Order received per PSA: 4/22/24
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

March Modern Special
# of cards: 45
Shipped to PSA: 3/27/24
Delivered:3/30/24
Order received per PSA:4/1/24
Research & ID: 4/2/24
Grading: 4/9/24
Assembly: 4/18/24
Grades Ready: 4/29/24
QA:
Shipped:
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Old 04-29-2024, 11:07 AM   #21278
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Have 2 orders sitting done in assembly for over 2 weeks. Getting passed up by newer orders shipping back. Ones passing them up shipping from Cali. Not sure if NJ maybe getting backed up on shipping.
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Old 04-29-2024, 02:09 PM   #21279
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Originally Posted by prospectorgems View Post
Same here. I saw on the form it was different but figured PSA was slow to update their forms so sent it to the new address in the email. I am sure it will be fine as many probably did that.
It looks like USPS did deliver my submission to the UPS address without an issue, according to my tracking number.
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Old 04-29-2024, 03:07 PM   #21280
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It looks like USPS did deliver my submission to the UPS address without an issue, according to my tracking number.
Oh that's great then. Thanks for the update on your end.
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Old 04-30-2024, 08:22 AM   #21281
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Originally Posted by TXRunner View Post
Order Type: March modern sports special
# of cards: 19
Order shipped: 4/2/24
Order received per PSA: 4/4/24
Entered Research & ID: 4/13/24
Grading:4/18/24
Assembly: 4/30/24
Grades Available:
Shipped:
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Old 04-30-2024, 12:21 PM   #21282
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Have a regular order that sat for 4 days order arrived and now is sitting on day 3 of Assembly.. SMFH.. really pushing that 10 business day..
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Old 04-30-2024, 01:25 PM   #21283
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Anyone else not able to see their orders right now? When I go in there it says that I have no orders in progress even though I have half a dozen. I think that I may have broken the web site due to constantly refreshing it.

Edit: Back up now after being down for 30 minutes or so.

Last edited by Dereth; 04-30-2024 at 02:06 PM.
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Old 04-30-2024, 02:43 PM   #21284
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Order Type: Value Bulk (1980-Present) Dual Service, Card grade only
# of cards: 1
Order received per PSA: 2/25/24
Research & ID: 2/26/2024
Grading: 3/19/2024
Assembly:4/17/2024
Order Popped:4/30/2024

My single card is now in QA!
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Old 04-30-2024, 02:55 PM   #21285
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Quote:
Originally Posted by Cubbies8819 View Post
Not sure what's going on with this one, this is the longest I've had an order sit in the "order received" status

April Modern Special
# of cards: 27
Shipped to PSA: 4/19/24
Delivered: 4/22/24
Order received per PSA: 4/22/24
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
Shipped:

March Modern Special
# of cards: 45
Shipped to PSA: 3/27/24
Delivered:3/30/24
Order received per PSA:4/1/24
Research & ID: 4/2/24
Grading: 4/9/24
Assembly: 4/18/24
Grades Ready: 4/29/24
QA:
Shipped:
I am in the same boat as you. I have an order that arrived on 4/18 and has not moved at all since then. All my other orders in the last few months have started to move in a few days after arriving.
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Old 04-30-2024, 03:16 PM   #21286
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My last order took a bit to move to research & ID as well:

Order Type: March Modern Sports Special
# of cards: 20
Order delivered per USPS: 4/1/24
Order received per PSA: 4/1/24
Research & ID: 4/10/24
Grading: 4/19/24
Assembly: 4/26/24
Grades Ready:
QA:
Shipped:
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Old 04-30-2024, 05:54 PM   #21287
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I’ve had a one card order in Assembly for about 3 business days now. I’m hoping for an upcharge email now that I know they come during Assembly before the grades pop.
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Old 05-01-2024, 11:56 AM   #21288
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Coming up on two weeks in assembly with check mark for march special order. Pretty frustrating since my other order in the package arrived back to me last week.
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Old 05-01-2024, 12:33 PM   #21289
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Quote:
Originally Posted by Dereth View Post
I’ve had a one card order in Assembly for about 3 business days now. I’m hoping for an upcharge email now that I know they come during Assembly before the grades pop.
Going on 4 days in assembly for my Regular order, have never got an up charge but since it’s a 1/1 not sure how they would determine the value?
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Old 05-01-2024, 03:47 PM   #21290
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Probably
Stuck in
Assembly
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Old 05-01-2024, 04:04 PM   #21291
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Snuck one more in before the new month

Order Type: March Modern Sports Special
# of cards: 16
Shipped to PSA: 05/01/24
Order delivered per USPS:
Order received per PSA:
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
CC Charged:
Shipped:
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Old 05-01-2024, 04:33 PM   #21292
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Quote:
Originally Posted by YouFold2Me View Post
Snuck one more in before the new month

Order Type: March Modern Sports Special
# of cards: 16
Shipped to PSA: 05/01/24
Order delivered per USPS:
Order received per PSA:
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
CC Charged:
Shipped:
Same, sent out about 20 more before the months end.. just to wake up to this months special that they could've went to.. for $1 cheaper. lol
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Old 05-02-2024, 09:37 AM   #21293
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PSA customer service is awful…

Last edited by ArmyDC; 05-02-2024 at 09:48 AM.
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Old 05-02-2024, 10:26 AM   #21294
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PSA customer service is awful…
Most customer service is horrible these days. The bigger the company, the less they care. If you want better customer service go to CGC or SGC. Heck, HGA and GMA you could talk to someone immediately. PSA provides a service that they know you can't get anywhere else, and that is the best ROI. Why do they need to be any better? Where else will you go?
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Old 05-02-2024, 10:57 AM   #21295
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Order Type: March Modern Sports Special
# of cards: 20
Order delivered per USPS: 4/1/24
Order received per PSA: 4/1/24
Research & ID: 4/10/24
Grading: 4/19/24
Assembly: 4/26/24
Grades Ready: 5/2/2024
QA:
Shipped:

Order Type: April Modern Sports Special
# of cards: 20
Order delivered per USPS: 5/2/24
Order received per PSA:
Research & ID:
Grading:
Assembly:
Grades Ready:
QA:
Shipped:
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Old 05-02-2024, 11:30 AM   #21296
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If I thought calling CS would give answers I would too. Almost 3 weeks in assembly on a value plus order of 3 cards. Est comp date of May 6. 10 card special 3 weeks in assembly too but est comp date is June. Not sure what they're waiting on, upcharge email, or just got thrown in a corner and forgot about.

All other orders shipped in same box have been in hand now for week or more.

Last edited by Havemercy; 05-02-2024 at 11:35 AM.
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Old 05-02-2024, 01:44 PM   #21297
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Order Type: March Modern Sports Special
Received per USPS: 4/5/24
Order Prep: 4/12/24
Research: 4/14/24
Grading: 4/17/24
Assembly: 5/2/24
Grades Ready:
QA Check:
Shipped:
Estimated Completion Date: 6/26/24

Order Type: Dual Service
Received per USPS: 4/5/24
Order Prep: 4/12/24
Research: 4/14/24
Grading: 4/26/24
Assembly:
Grades Ready:
QA Check:
Shipped:
Estimated Completion Date: 7/3/24
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Old 05-02-2024, 04:37 PM   #21298
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Dual Service Holiday special
Mailed to PSA:12/22
Order Prep: 1/24
Research: 1/24
Grading: 2/7
Assembly: 4/23
Grades Ready: 4/26
QA Check:4/26
Shipped:


Here's the twist: theres no grades available. Anybody know why this order would be on shipping but the grades arent showing?
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Old 05-02-2024, 09:50 PM   #21299
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Submission #19
Order Type: Value Bulk 16.99$ specials
# of cards: 34
Order shipped: 04/09/2024
Order received per PSA: 04/15/2024
Entered Research & ID: 04/25/2024
Grading: 05/02/2024
Assembly:
Popped:
Shipped:
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Old 05-02-2024, 10:55 PM   #21300
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Quote:
Originally Posted by discodanman45 View Post
Most customer service is horrible these days. The bigger the company, the less they care. If you want better customer service go to CGC or SGC. Heck, HGA and GMA you could talk to someone immediately. PSA provides a service that they know you can't get anywhere else, and that is the best ROI. Why do they need to be any better? Where else will you go?
"We have a stronghold on the hobby and provide a service that people can't get anywhere else, and that is the best ROI. Why do we need to do better? Where else are they going to go?"

-Beckett 20 years ago

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