Ever received the wrong card off E-pack

[Ehawk89]

How you think UD and comc will handle this?

[mjohnatgt]

Send them a message on their COMC support button. It happens; usually it's a missed parallel, but with tens of millions of cards in inventory, some stuff gets missed.

[Soxrule111]

What was the image of the card you bought on comc(if bought on comc) If it was a mist listed card and they sent the one in the photo no issue imo. Like if they showed a Luke Philip Young Guns under Connor Bedard Young Guns page and you bought for $5 doesnt mean they owe you a Bedard for $5, you bought the card shown.


But, if its an honest mix up by comc, try to reach out to them. Only time I ever had a problem I know off from COMC was they said an Auto I bought was sold twice, and credited me the difference. This was back on the print out page shopping days when they check marked the cards. And they circled it saying missing.

[mjohnatgt]

Originally Posted by Soxrule111

What was the image of the card you bought on comc(if bought on comc)

Look at the photo. It's the one on the slip, while the card in the toploader is a different one.

[Ehawk89]

Originally Posted by Soxrule111

What was the image of the card you bought on comc(if bought on comc) If it was a mist listed card and they sent the one in the photo no issue imo. Like if they showed a Luke Philip Young Guns under Connor Bedard Young Guns page and you bought for $5 doesnt mean they owe you a Bedard for $5, you bought the card shown.


But, if its an honest mix up by comc, try to reach out to them. Only time I ever had a problem I know off from COMC was they said an Auto I bought was sold twice, and credited me the difference. This was back on the print out page shopping days when they check marked the cards. And they circled it saying missing.

I didn't buy anything off comc, I got the cards thru epack.

I was supposed to receive a rainbow speckled Poitras yg, instead I received a Nick Swaney of the same parallel.

I already reached out to UD/Comc thru epack.

[ThatGuyPal]

Human error since someone clearly packed the slip with the card, should be corrected pretty easily, thankfully it's an e-pack exclusive so there's basically zero chance for them to think you swapped the cards yourself

[DynaEtch]

They sent me the wrong marvel masterpieces achievement card once (I think the slip matched the physical card in my case, they were both wrong). I messaged COMC support, the staff@comc email, and they had me mail back the card to COMC headquarters, at which point they sent me the correct card then. Can’t remember if they provided a shipping label or I just mailed it back and they refund store credit for shipping…might have been the latter. There have also been known cases of where people received a different version of cards labeled “uncirculated” from epack on comc- like a parallel of it or something.

[valleynuckfan]

I once got a silver foil instead of a base YG. It happens. Huge inventory and human error.

[potatozoo]

I once got 80 of the wrong cards, got my order plus 80 that clearly belonged to someone else. They were awesome about it though, I obviously returned the wrong cards and they sent me some sweet cards as a reward

[mallowciraptor]

Have never had any issues with e-Pack transfers thankfully. Glad to see they've corrected issues that others have had though.

[Ehawk89]

Funny enough I've been told twice by Upper Deck they're waiting to hear back from comc, even after I already have received a shipping notice from Comc. No clue what they're sending me or decwhat they decided to do.