Running PSA Order Tracker

[DKsportscardsWI]

Type: Value Bulk Pre-1980
# of cards: 21
Estimated Completion Date: 4/17/25
Shipped to PSA: 1/13
Delivered: 1/16
Order Prep: 1/16
Research & ID: 2/14
Grading: 4/7
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Regular March Special ($59.99)
# of cards: 3
Estimated Completion Date: 4/18
Shipped to PSA: 4/1
Delivered: 4/3
Order Prep: 4/3
Research & ID: 4/4
Grading: 4/10
Assembly: 4/11
Green Check Assembly: 4/12
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value Bulk 1980+
# of cards: 30
Estimated Completion Date: ?
Shipped to PSA: 4/1
Delivered: 4/3
Order Prep: 4/3
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

[Havemercy]

Dec TCG special

Delivered end of dec
Rec by PSA Jan 9th
R&ID early Feb
Grading beginning of April
Assembly with checkmark last week.
Est completion date was 11th.

Just chilling with green check still. Had another order in the same box that was TCG bulk special same cards, all 151. Other one has been done since early March. FIFO my ass. They opened box took a nearly identical sub out and did it and put this one back in the box that's been dragging ass for months.

[KPOD]

Originally Posted by Havemercy

Dec TCG special

Delivered end of dec
Rec by PSA Jan 9th
R&ID early Feb
Grading beginning of April
Assembly with checkmark last week.
Est completion date was 11th.

Just chilling with green check still. Had another order in the same box that was TCG bulk special same cards, all 151. Other one has been done since early March. FIFO my ass. They opened box took a nearly identical sub out and did it and put this one back in the box that's been dragging ass for months.

Why do you expect PSA to be FIFO? This theory has been debunked a million times on this forum.

[Havemercy]

Originally Posted by KPOD

Why do you expect PSA to be FIFO? This theory has been debunked a million times on this forum.

Generally speaking it's close to being in order of delivery. This is one is isn't remotely close. I've had other orders jump this one, a box of same service levels split and be over a month apart on completion. Never seen it to this degree. Email they sent me said some #@#@#@#@#@#@#@#@ about batches.

[Woodsy074]

Originally Posted by izlo

NEO is an acronym for something? What? Trying to learn more about them.

He has a youtube channel. NEO Cards & Comics. He interviewed Nat recently and believe that is where Nat said PSA sources their slabs domestically.

[padremurph]

Is it normal for a submission to disappear from the website because it’s taking too long for them to receive it? I dropped off a submission in person about a month ago and it still hasn’t been received and now the submission isn’t showing because it wasn’t sent by their “receive by date” since it was dropped off in person.

[DKsportscardsWI]

Type: Value Bulk Pre-1980
# of cards: 21
Estimated Completion Date: 4/17/25
Shipped to PSA: 1/13
Delivered: 1/16
Order Prep: 1/16
Research & ID: 2/14
Grading: 4/7
Assembly: 4/14
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Regular March Special ($59.99)
# of cards: 3
Estimated Completion Date: 4/18
Shipped to PSA: 4/1
Delivered: 4/3
Order Prep: 4/3
Research & ID: 4/4
Grading: 4/10
Assembly: 4/11
Green Check Assembly: 4/12
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value Bulk 1980+
# of cards: 30
Estimated Completion Date: 6/17
Shipped to PSA: 4/1
Delivered: 4/3
Order Prep: 4/3
Research & ID: 4/12
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value Max (Dual with Auto)
# of cards: 1
Estimated Completion Date: ?
Shipped to PSA: 4/14 (Dopped off at MN Card Show)
Delivered: 4/14
Order Prep:
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Walk-Through
# of cards: 2
Estimated Completion Date: ?
Shipped to PSA: 4/14 (Dopped off at MN Card Show)
Delivered: 4/14
Order Prep:
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

[izlo]

Entering the 5th week in R&ID for my 56 card TCG order. Hoping to see proof of life pictures this week

[itsbaytime]

Originally Posted by izlo

Entering the 5th week in R&ID for my 56 card TCG order. Hoping to see proof of life pictures this week

I have a TCG that was sent in late December and still in RID. Wheeeeeee!!!

[DKsportscardsWI]

Originally Posted by itsbaytime

I have a TCG that was sent in late December and still in RID. Wheeeeeee!!!

I have been mixing my TCG and sports in orders because I know I'm not waiting for the whole TCG order timelines haha. Been going a lot faster.

[thenightman]

Type: Value Bulk 1980+
# of cards: 20
Estimated Completion Date:
Shipped to PSA: 4/11/2025
Delivered: 4/14/2025
Order Prep: 4/14/2025
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

[itsbaytime]

Originally Posted by DKsportscardsWI

I have been mixing my TCG and sports in orders because I know I'm not waiting for the whole TCG order timelines haha. Been going a lot faster.

My order was sent in with 6 other sports orders and they are all done and back with the exception of a ticket order that is in assembly.

[DKsportscardsWI]

Originally Posted by itsbaytime

My order was sent in with 6 other sports orders and they are all done and back with the exception of a ticket order that is in assembly.

yeah. I have seen the same. I was saying that in a single order, i put TCG and sports cards together. 100% tcg orders are going a lot slower

[itsbaytime]

Originally Posted by DKsportscardsWI

yeah. I have seen the same. I was saying that in a single order, i put TCG and sports cards together. 100% tcg orders are going a lot slower

Ahhh, I misunderstood. I didn't even know that was currently allowed. I will have to try it out. Thanks!

[BoKnowsCards]

Originally Posted by prospectorgems

What is your estimated complete date? PSA won't do anything about your order until it is after the date as they will send a canned response that it is still within the time frame. I have an order that's been sitting in assembly check for nearly 3 weeks but it has an complete date of 5/15 so I don't expect any movement for quite some time.

My complete date was 4/8 last week. I ended up emailing them last Thursday 4/10. They responded the same day with a canned response. But there was one sentence that said "I can see there is work being done on your order today." It's a 30 card order in blue check assembly, still hasn't popped as of today. I guess QA saw some grade(s) or labels that need a redo? I'm not sure what work would take so long on a 30 card order.

[duynamo]

It is now 3 weeks past the estimated completion date for one reslab (41 business days) and still stuck on assembly with no check, and I even upgraded to the faster service.

Type: Reholder <$5,000 - 30 Day Business Turnaround
# of slabs: 1
Estimated Completion Date: 3/27/25
Shipped to PSA: 2/6
Received per PSA: 2/10
Order Prep: 2/13
Research & ID: 2/13
Assembly: 3/28
Grades Ready:
QA:
Shipped:

[slogue2]

Order Type: Value Bulk (1980-Present)
# of cards: 35
Est. Completion Date: 5/29/2025
Order Delivered: 3/24/2025
Order received per PSA: 3/24/2025 (Arrived - My Orders page)
Research & ID: 3/26/2025
Grading: 4/9/2025
Assembly: 4/10/2025 Green checkmark 4/14/2025
Grades Ready:
QA:
Shipped:

[bub838]

Originally Posted by slogue2

Order Type: Value Bulk (1980-Present)
# of cards: 35
Est. Completion Date: 5/29/2025
Order Delivered: 3/24/2025
Order received per PSA: 3/24/2025 (Arrived - My Orders page)
Research & ID: 3/26/2025
Grading: 4/9/2025
Assembly: 4/10/2025 Green checkmark 4/14/2025
Grades Ready:
QA:
Shipped:

wow, that seems like a really fast turn around!

[Dmoneycards]

Anybody have experience with their Quality Assurance process. Had an order with 3 of 4 cards return with damage on them in the slab that was not present prior to submitting them. I reached out to PSA with this and they are telling me to ship back the slabs for them to review and determine if there is damage present that’s their fault. Strangely, they’ve only requested pictures of the slabs once I received them, nothing about pictures prior to sending them for grading. Has anyone gone through this before? What are the odds that they actually compensate me for the damage done?

[izlo]

Originally Posted by Dmoneycards

Anybody have experience with their Quality Assurance process. Had an order with 3 of 4 cards return with damage on them in the slab that was not present prior to submitting them. I reached out to PSA with this and they are telling me to ship back the slabs for them to review and determine if there is damage present that’s their fault. Strangely, they’ve only requested pictures of the slabs once I received them, nothing about pictures prior to sending them for grading. Has anyone gone through this before? What are the odds that they actually compensate me for the damage done?

While PSA doesn't explicitly state that it will pay compensation for damaged cards, it does offer a Financial Guarantee for cards damaged during their submission process. This guarantee covers the difference in value between the grade assigned and a lower grade due to damage. However, there are limitations, such as damage caused by improper storage, environmental factors, or manufacturer defects.
Here's a more detailed breakdown:
Financial Guarantee:
PSA offers a Financial Guarantee on graded cards, which essentially covers the difference in value if a card is damaged during their process.
Claim Process:
If you believe PSA damaged your card, you need to contact their customer service and file a claim, providing proof of the damage and when it occurred.
Limited Coverage:
The guarantee doesn't cover damages caused by environmental factors like sunlight, mold, or water damage. It also doesn't cover manufacturer defects or damage resulting from improper storage.
Claim Results:
While some users have reported receiving a refund or store credit for downgraded cards, others have stated that the most common result is a voucher or credit to PSA.
Key Considerations:
Improper Storage:
PSA clearly states that they are not responsible for damages caused by improper storage or environmental factors.
Proof of Damage:
You will need to provide evidence of the damage and when it occurred to support your claim.
Declared Value:
The Declared Value you provide for each card plays a role in reimbursement if the card is lost or damaged.
Waiver:
Be aware that you sign a waiver when submitting cards, which can release PSA from liability for damages.
In summary, while PSA offers some protection against damage during their process, it's not a guarantee of full compensation in all cases. You'll need to carefully consider the limitations of their Financial Guarantee and provide clear evidence of damage to support your claim.

[Dmoneycards]

Originally Posted by izlo

While PSA doesn't explicitly state that it will pay compensation for damaged cards, it does offer a Financial Guarantee for cards damaged during their submission process. This guarantee covers the difference in value between the grade assigned and a lower grade due to damage. However, there are limitations, such as damage caused by improper storage, environmental factors, or manufacturer defects.
Here's a more detailed breakdown:
Financial Guarantee:
PSA offers a Financial Guarantee on graded cards, which essentially covers the difference in value if a card is damaged during their process.
Claim Process:
If you believe PSA damaged your card, you need to contact their customer service and file a claim, providing proof of the damage and when it occurred.
Limited Coverage:
The guarantee doesn't cover damages caused by environmental factors like sunlight, mold, or water damage. It also doesn't cover manufacturer defects or damage resulting from improper storage.
Claim Results:
While some users have reported receiving a refund or store credit for downgraded cards, others have stated that the most common result is a voucher or credit to PSA.
Key Considerations:
Improper Storage:
PSA clearly states that they are not responsible for damages caused by improper storage or environmental factors.
Proof of Damage:
You will need to provide evidence of the damage and when it occurred to support your claim.
Declared Value:
The Declared Value you provide for each card plays a role in reimbursement if the card is lost or damaged.
Waiver:
Be aware that you sign a waiver when submitting cards, which can release PSA from liability for damages.
In summary, while PSA offers some protection against damage during their process, it's not a guarantee of full compensation in all cases. You'll need to carefully consider the limitations of their Financial Guarantee and provide clear evidence of damage to support your claim.

Thanks for the response! I feel like they will probably try to weasel their way out of any financial compensation here but I guess we will see!

[slogue2]

Originally Posted by bub838

wow, that seems like a really fast turn around!

Yeah it has moved through each step pretty darn quickly. I imagine it'll be in Assembly for a while, which is okay.

[bojesphob]

Originally Posted by slogue2

Yeah it has moved through each step pretty darn quickly. I imagine it'll be in Assembly for a while, which is okay.

Wish the order I had arrive on 3/7 would go into grading. Heck, I have another similar order that arrives in the 19th of March that hasn't even been accepted yet. Really wish I'd see some movement on one of them

[cornandcards]

Type: Value Bulk 1980+
# of cards: 29
Estimated Completion Date:
Shipped to PSA: 3/20
Delivered: 3/24
Order Prep: 3/25
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

Type: Value 1980+
# of cards: 3
Estimated Completion Date:
Shipped to PSA: 4/2
Delivered: 4/7
Order Prep: 4/7
Research & ID:
Grading:
Assembly:
Green Check Assembly:
Grades Ready:
QA:
Shipped:
Delivered:

3 weeks today and dont even have them scans of cards. gotta love it

[Jayce]

Originally Posted by Dmoneycards

Strangely, they’ve only requested pictures of the slabs once I received them, nothing about pictures prior to sending them for grading.?

They don't need pictures of your cards pre-slabbing because all your cards are pre-scanned when they receive them for exactly this scenario; these scans are what you see when they ask you to review them during R&ID when they're available to ensure label accuracy. PSA can look at the condition of every single card they receive before it's ever touched by a grader because of these pre-scans. Even after grading when these pre-grading-scans are no longer available for the submitter to view, PSA still has them.