Ebay help

[bgriffin22]

I tend to buy off of Ebay in spurts, 3-4x a year, where I will purchase 10-12 cards over a week or so. As I made a couple purchases this morning I started to go through my purchase history and noticed 4-5 orders from Jan 25 and July 25 have not been delivered.

Before anyone gives me grief I am fully aware I have skin in the game here for not staying on top of the transactions. I have reached out to a couple of the sellers and have been told the orders are too old for them to do anything about it.

I have noticed every order I have not received was shipped using Ebay shipping with a 'ESUS...' tracking number. Is this a known issue?

The money really isn't the issue, but these are all low end PC cards. Obviously this is a good lesson for me to stay on top of my purchases, but is there anything that can still be done? How do I track an old 'ESUS...' tracking number?

[JeffG1954]

Originally Posted by bgriffin22

I tend to buy off of Ebay in spurts, 3-4x a year, where I will purchase 10-12 cards over a week or so. As I made a couple purchases this morning I started to go through my purchase history and noticed 4-5 orders from Jan 25 and July 25 have not been delivered.

Before anyone gives me grief I am fully aware I have skin in the game here for not staying on top of the transactions. I have reached out to a couple of the sellers and have been told the orders are too old for them to do anything about it.

I have noticed every order I have not received was shipped using Ebay shipping with a 'ESUS...' tracking number. Is this a known issue?

The money really isn't the issue, but these are all low end PC cards. Obviously this is a good lesson for me to stay on top of my purchases, but is there anything that can still be done? How do I track an old 'ESUS...' tracking number?

The ESUS tracking issue is well known, and not uncommon for items to not be fully tracked, but it is unusual for that many to actually not arrive. I have around 3 in every 2000 I send out not arrive...at least the buyers claim non-receipt and tracking doesn't show "Delivered". Out of that same 2000 I may have 50 that don't show "Delivered", but the buyers have left me + feedback so I know that they did actually arrive. I'm pretty sure that there is no way to access any tracking history beyond 90 days.....you should just consider this a lesson learned to keep better track of your purchases..

[jamcas997]

Originally Posted by JeffG1954

The ESUS tracking issue is well known, and not uncommon for items to not be fully tracked, but it is unusual for that many to actually not arrive. I have around 3 in every 2000 I send out not arrive...at least the buyers claim non-receipt and tracking doesn't show "Delivered". Out of that same 2000 I may have 50 that don't show "Delivered", but the buyers have left me + feedback so I know that they did actually arrive. I'm pretty sure that there is no way to access any tracking history beyond 90 days.....you should just consider this a lesson learned to keep better track of your purchases..

I totally agree. The other issue I see is that filing a PIP by seller would be impossible to get the info on the screen shot needed for the PIP claim.

[bgriffin22]

Figured as much. Appreciate the responses.


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[RandAlThor]

Originally Posted by bgriffin22

I tend to buy off of Ebay in spurts, 3-4x a year, where I will purchase 10-12 cards over a week or so. As I made a couple purchases this morning I started to go through my purchase history and noticed 4-5 orders from Jan 25 and July 25 have not been delivered.

Before anyone gives me grief I am fully aware I have skin in the game here for not staying on top of the transactions. I have reached out to a couple of the sellers and have been told the orders are too old for them to do anything about it.

I have noticed every order I have not received was shipped using Ebay shipping with a 'ESUS...' tracking number. Is this a known issue?

The money really isn't the issue, but these are all low end PC cards. Obviously this is a good lesson for me to stay on top of my purchases, but is there anything that can still be done? How do I track an old 'ESUS...' tracking number?

Have you checked to see if they were actually in your possession. You could have forgotten you actually received them. It might have been delivered without the tracking being updated. I have had several purchases with the ESUS and had the cards delivered with no update to the tracking.

[RL 1953]

do not know how far back this will go, but, that's where you can track esus

https://www.trackmyshipment.co/shipment-tracking