All I want to do is talk about COMC - Page 402

salthill · 03-01-2020, 07:35 PM

Quote:

Originally Posted by Bowman1951

Postmarked by 3/7.

And in the system before 3/5.

OLDPAPER · 03-01-2020, 08:01 PM

Just started selling on Sportlots (again). Somehow a little company like Sportlots can get my money for the month of February to my Paypal by 1030am on 3/1 on a Sunday. Less than 10 hours with time difference. It takes COMC 4-7 business days to get our own money back to us. Maybe the tech gurus in Redmond need to see what the guys in Green Bay do to get their customers their money in an appropriate time frame.

gosanostra · 03-01-2020, 08:26 PM

is there a way to see the total cost of the items being shipped(what comc puts in the box), before shipping them?

anusinha · 03-01-2020, 08:38 PM

well..... hopefully they can get a little competition to improve their fees and service.

I know everyone wants to be like Soethby's and just flip Babe Ruth cut autos all day, but what the vast majority of the collecting base needs is a place to easily move the 1-20 dollar stuff. COMC, at least used to, fit the niche perfectly.

dustin42 · 03-01-2020, 10:11 PM

Quote:

Originally Posted by JustMoe

Two people? Does Julia have a new partner? God knows Tim isn't calling the shots there, anymore.

Yes two people. Tim still runs the IT and software side that always breaks and Julia runs the business side that has awful customer service and bad policies. I still am waiting to hear what happened to Geoff, Doug and their buddy Jonathan.

3124508 on COMC · 03-01-2020, 10:30 PM

Quote:

Originally Posted by dustin42

Yes two people. Tim still runs the IT and software side that always breaks and Julia runs the business side that has awful customer service and bad policies. I still am waiting to hear what happened to Geoff, Doug and their buddy Jonathan.

Johnathan is selling enough trimmed cards through PWCC to eat and pay rent. Although, he may be picking up on the vintage again.

JustMoe · 03-01-2020, 11:38 PM

Quote:

Originally Posted by dustin42

Yes two people. Tim still runs the IT and software side that always breaks and Julia runs the business side that has awful customer service and bad policies. I still am waiting to hear what happened to Geoff, Doug and their buddy Jonathan.

oops...forgot my <sarcasm> tags again - my bad. I'm aware of the lop-sided power structure there, but my question was in response to the idea that Tim is actually in charge. I know he still does IT/software (as it was when I was there) but does he have the final say in a lot of the decisions COMC makes? I doubt it.

Trash2Treasures · 03-02-2020, 07:58 AM

Quick question if i am submitting few hundred and two dif levels (300+)2018 and below and (200+) current year can i ship them in same mailing box with the two slips it prints off?

bryanscs · 03-02-2020, 08:39 AM

Quote:

Originally Posted by Trash2Treasures

Quick question if i am submitting few hundred and two dif levels (300+)2018 and below and (200+) current year can i ship them in same mailing box with the two slips it prints off?

Yes you can. Just make sure to put the appropriate paperwork in the correct box!

SNobles · 03-02-2020, 11:54 AM

So if I am submitting 150 cards that are various years. I can submit them for $52.50 and have it processed in 3 months (12 weeks) or I could say they are all current year and pay the $5 incorrect paperwork fee and have them processed in 3 weeks for $57.20?

I know this concept isn't new in looking at the old service levels but is this correct?

Swipe79 · 03-02-2020, 11:56 AM

Nope - they will change the service for you and your due date would likely be 3 months out. I can't remember if they make the new due date retroactive or if they make it from the date they contact you.

Quote:

Originally Posted by SNobles

So if I am submitting 150 cards that are various years. I can submit them for $52.50 and have it processed in 3 months (12 weeks) or I could say they are all current year and pay the $5 incorrect paperwork fee and have them processed in 3 weeks for $57.20?

I know this concept isn't new in looking at the old service levels but is this correct?

pfb11 · 03-02-2020, 02:17 PM

Quote:

Originally Posted by gosanostra

is there a way to see the total cost of the items being shipped(what comc puts in the box), before shipping them?

I copy and paste each page into a spreadsheet and then have it add them up

SNobles · 03-02-2020, 03:08 PM

Quote:

Originally Posted by Swipe79

Nope - they will change the service for you and your due date would likely be 3 months out. I can't remember if they make the new due date retroactive or if they make it from the date they contact you.

I thought so as well but their Restriction says the following:

All cards must be from 2020 single-year, 2019-20 dual-year, or newer products. If any cards are from other products, a Missing/Incorrect Paperwork Fee of $5.00 will be assessed and the entire submission will be processed as 3 Week.

Which makes it sound like you get the $5 fee but they will still process the entire order in 3 weeks.

Swipe79 · 03-02-2020, 03:11 PM

I'm guessing that's a typo. Unfortunately they have stopped posting here again because we're all a bunch of meanies.

Quote:

Originally Posted by SNobles

I thought so as well but their Restriction says the following:

All cards must be from 2020 single-year, 2019-20 dual-year, or newer products. If any cards are from other products, a Missing/Incorrect Paperwork Fee of $5.00 will be assessed and the entire submission will be processed as 3 Week.

Which makes it sound like you get the $5 fee but they will still process the entire order in 3 weeks.

gosanostra · 03-02-2020, 03:15 PM

Quote:

Originally Posted by pfb11

I copy and paste each page into a spreadsheet and then have it add them up

I see thanks.

Something they could simply add to the site..

sfgiants4life · 03-02-2020, 03:23 PM

Quote:

Originally Posted by SNobles

So if I am submitting 150 cards that are various years. I can submit them for $52.50 and have it processed in 3 months (12 weeks) or I could say they are all current year and pay the $5 incorrect paperwork fee and have them processed in 3 weeks for $57.20?

I know this concept isn't new in looking at the old service levels but is this correct?

Don't do it that way...they can push your submission back indefinitely and you get no discount.

In the FAQ:

Are the new service times guaranteed?

Yes, items not processed by their due date will receive a 20% discount on their processing fee. Discounts are not changing for items submitted under service levels prior to 3/1/20.

If the paperwork is missing or incorrect (e.g. quantities are off by 20% or Current-Year service contains non-Current-Year cards), these transactions require more time and investigation and will be processed past the due date. No discount will be applied to these items for completing after the assigned due date, due to the incorrect paperwork submission.

Budler · 03-02-2020, 03:33 PM

Years ago when you could e mail Tim and get a reply. I sent Tim a long list of areas where I though he need to keep an eye on as the company grew. Also some suggestions which they were asking for. Three things that was on the top to get right:

1. Processing: The cost, time frame, and being correct. Too many options will cause problems and confusion.
2. Shipping: The cost, time frame and being correct. Again to many options will cause problems and confusion.
3. Customer service: Has to be very good or issues will happen

My only reply from him was Basely we know what we are doing thanks sure looks like his eyes were on other things.

darin2200 · 03-02-2020, 04:40 PM

One comment I would like to make, and correct me if I misunderstand:
Cards I would typically send for the old Select service 2 - week for .60 are now cheaper to process at .50 with 1 added week for lead time. This won't stop me from continuing to use this service.
Neither will a .05 increase for for basic, but 12 week for time (Instead of 8) might make me think twice. Instead of sending cards worth about 1.50 or more, I may just up my standards to 2.50 or more and only use the .50 - 3 week service since it is only .15 more.
My sales have been great, I have not experienced some of the same issues others have experienced, so for me the service COMC provides me still works very well for me, and these service and fee changes are much ado about nothing as far as I am concerned.

GoBeavs · 03-02-2020, 05:34 PM

I don't know if this was already mentioned, but it also looks like the definition of "current year" is changing with the new service plan. On the submission form, it still includes 2019 as a current year if using the old service. That year is not included in the new service.

One more reason to get your submissions in this week.

SNobles · 03-02-2020, 07:02 PM

Thanks I wasn’t going to do it but thought it was an odd way to word things.

Quote:

Originally Posted by sfgiants4life

Don't do it that way...they can push your submission back indefinitely and you get no discount.

In the FAQ:

Are the new service times guaranteed?

Yes, items not processed by their due date will receive a 20% discount on their processing fee. Discounts are not changing for items submitted under service levels prior to 3/1/20.

If the paperwork is missing or incorrect (e.g. quantities are off by 20% or Current-Year service contains non-Current-Year cards), these transactions require more time and investigation and will be processed past the due date. No discount will be applied to these items for completing after the assigned due date, due to the incorrect paperwork submission.

Bowman1951 · 03-02-2020, 09:52 PM

Quote:

Originally Posted by Swipe79

Unfortunately they have stopped posting here again because we're all a bunch of meanies.

boxbuster7 · 03-02-2020, 10:58 PM

Is the website running especially slow right now or is it just me?

gosanostra · 03-02-2020, 11:01 PM

it #@#@#@#@ the bed

dustin42 · 03-02-2020, 11:02 PM

Quote:

Originally Posted by boxbuster7

Is the website running especially slow right now or is it just me?

It is not working. shocking

Swipe79 · 03-03-2020, 12:27 AM

That explains why my brisk sales came to a halt...thanks COMC! Last sale occurred at 7:48 after a day where I've sold nearly 100 cards.

Quote:

Originally Posted by gosanostra

it #@#@#@#@ the bed

Quote:

Originally Posted by dustin42

It is not working. shocking

03-02-2020, 03:33 PM	#10042
Budler Member Join Date: Aug 2014 Location: Longmont, Co Posts: 1,526 budler	Years ago when you could e mail Tim and get a reply. I sent Tim a long list of areas where I though he need to keep an eye on as the company grew. Also some suggestions which they were asking for. Three things that was on the top to get right: 1. Processing: The cost, time frame, and being correct. Too many options will cause problems and confusion. 2. Shipping: The cost, time frame and being correct. Again to many options will cause problems and confusion. 3. Customer service: Has to be very good or issues will happen My only reply from him was Basely we know what we are doing thanks sure looks like his eyes were on other things. __________________ Looking for ALL players from Nebraska. Pro/College uniforms (mainly ones I do not have)

03-02-2020, 05:34 PM	#10044
GoBeavs Member Join Date: Mar 2012 Location: Corvallis, OR Posts: 4,955 flow20 joeflow	I don't know if this was already mentioned, but it also looks like the definition of "current year" is changing with the new service plan. On the submission form, it still includes 2019 as a current year if using the old service. That year is not included in the new service. One more reason to get your submissions in this week. __________________ I collect all Oregon State alumni.

03-02-2020, 10:58 PM	#10047
boxbuster7 Member Join Date: Aug 2016 Posts: 12,288 boxbuster777	Is the website running especially slow right now or is it just me? __________________ Psa 9 > psa 10

03-01-2020, 08:01 PM	#10027
OLDPAPER Banned Join Date: Feb 2014 Location: Palm Harbor, FL Posts: 2,591 727sportscards 727cards	Just started selling on Sportlots (again). Somehow a little company like Sportlots can get my money for the month of February to my Paypal by 1030am on 3/1 on a Sunday. Less than 10 hours with time difference. It takes COMC 4-7 business days to get our own money back to us. Maybe the tech gurus in Redmond need to see what the guys in Green Bay do to get their customers their money in an appropriate time frame.

03-01-2020, 08:26 PM	#10028
gosanostra Member Join Date: Oct 2016 Posts: 186	is there a way to see the total cost of the items being shipped(what comc puts in the box), before shipping them?

03-01-2020, 08:38 PM	#10029
anusinha Member Join Date: Jan 2008 Posts: 13,537	well..... hopefully they can get a little competition to improve their fees and service. I know everyone wants to be like Soethby's and just flip Babe Ruth cut autos all day, but what the vast majority of the collecting base needs is a place to easily move the 1-20 dollar stuff. COMC, at least used to, fit the niche perfectly.

03-02-2020, 07:58 AM	#10033
Trash2Treasures Member Join Date: Sep 2018 Posts: 371	Quick question if i am submitting few hundred and two dif levels (300+)2018 and below and (200+) current year can i ship them in same mailing box with the two slips it prints off?

03-02-2020, 11:54 AM	#10035
SNobles Member Join Date: Aug 2019 Posts: 134 nobez33 SNobles	So if I am submitting 150 cards that are various years. I can submit them for $52.50 and have it processed in 3 months (12 weeks) or I could say they are all current year and pay the $5 incorrect paperwork fee and have them processed in 3 weeks for $57.20? I know this concept isn't new in looking at the old service levels but is this correct?

03-02-2020, 04:40 PM	#10043
darin2200 Member Join Date: Aug 2011 Location: Minnesota Posts: 1,178 darin2200 darin2200	One comment I would like to make, and correct me if I misunderstand: Cards I would typically send for the old Select service 2 - week for .60 are now cheaper to process at .50 with 1 added week for lead time. This won't stop me from continuing to use this service. Neither will a .05 increase for for basic, but 12 week for time (Instead of 8) might make me think twice. Instead of sending cards worth about 1.50 or more, I may just up my standards to 2.50 or more and only use the .50 - 3 week service since it is only .15 more. My sales have been great, I have not experienced some of the same issues others have experienced, so for me the service COMC provides me still works very well for me, and these service and fee changes are much ado about nothing as far as I am concerned.

03-02-2020, 11:01 PM	#10048
gosanostra Member Join Date: Oct 2016 Posts: 186	it #@#@#@#@ the bed