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Old 10-08-2019, 11:55 PM   #1
Spartyon
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Default Anybody know Coinsportscollecting on EBay?

Not even 100% sure what to make of this, but the guy clearly doesn’t understand how a unpaid item case works. I have hundreds of cards for sale each month so I have my unpaid item cases automatically opened after 48 hours and closed after another 48 hours. IMO this is plenty of time to pay for the item you won, or get it contact with me as numerous buyers do. Anybody else ever run into this kind of thing?



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Old 10-09-2019, 05:06 AM   #2
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Maybe he shouldn’t be buying cards if he has to go to his bank in order to make a purchase.

Side note:He typed in all caps, he must be really mad at you.
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Old 10-09-2019, 05:25 AM   #3
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Just explain it to them. BTW, eBay will only close the case after 4 days. You can't change that. So in effect, buyers get six days to pay no matter what. There's no mark against the account if they pay within those six days.
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Old 10-09-2019, 08:09 AM   #4
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I've had a few messages like this. I either ignore them or explain if they had contacted me to let me know they'd be paying in a day or two I would have shut off the NPB.
Communication works both ways.
Some people are dumb.

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Old 10-09-2019, 08:57 AM   #5
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My worry with dealing with a lunatic like this is that they are going to damage the card upon arrival and demand a refund.
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Old 10-09-2019, 09:41 AM   #6
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If you are continuously running auctions that end every day or most days, it's best to set your unpaid item window to greater than 48 hours.

That being said, this guy is way off base with his response.
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Old 10-09-2019, 10:09 AM   #7
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Quote:
Originally Posted by Spartyon View Post
Not even 100% sure what to make of this, but the guy clearly doesn’t understand how a unpaid item case works. I have hundreds of cards for sale each month so I have my unpaid item cases automatically opened after 48 hours and closed after another 48 hours. IMO this is plenty of time to pay for the item you won, or get it contact with me as numerous buyers do. Anybody else ever run into this kind of thing?


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2 Days is quick if you offer a shipping discount and always have auctions ending - of course people will buy multiple to save on shipping. Give a bigger window to buy or put your payment terms in your listings if it's not in there.

Edit: After looking at the listing you offer combined shipping for auctions that end within 24 hours of each other but your auctions end every 48 hours according to your sold history

Last edited by SanAntonioSpurs; 10-09-2019 at 10:15 AM.
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Old 10-09-2019, 11:43 AM   #8
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At least his bank is open at night.
That’s a nice convenience.
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Old 10-09-2019, 12:15 PM   #9
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Originally Posted by SanAntonioSpurs View Post

Edit: After looking at the listing you offer combined shipping for auctions that end within 24 hours of each other but your auctions end every 48 hours according to your sold history
Terrible business practice.
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Old 10-09-2019, 12:19 PM   #10
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Weighing here with a little perspective as a new eBay user -- I was unaware that there was even a feature for automatically initiating these claims/processes, so obviously the first time I got a notice while bidding in the seller's other auctions, I naturally thought it was something the seller did on his/her own. So, I reached out and found out it was auto, and the seller was more than willing to wait while I did the other auctions. And from then on I was sure to proactively let sellers know that I was participating in other auctions of theirs and I would pay when they were all done. No issues whatsoever since.

So, as you said -- communication works both ways. Maybe this buyer is totally unaware that these can be auto-initiated. I would bet that if that is the case, informing him can go a long way. Just as informing every buyer that this is your policy can go a long way. Seems to me that sellers putting notice of this in sales descriptions is an effective way to communicate, especially since they have to activate this feature and doing so differentiates them from other sellers and the default way of doing business on eBay.

Considering others' perspectives is key to life.

Quote:
Originally Posted by Astros19 View Post
I've had a few messages like this. I either ignore them or explain if they had contacted me to let me know they'd be paying in a day or two I would have shut off the NPB.
Communication works both ways.
Some people are dumb.

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Old 10-09-2019, 02:38 PM   #11
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Quote:
Originally Posted by PhillipeCraig View Post
Weighing here with a little perspective as a new eBay user -- I was unaware that there was even a feature for automatically initiating these claims/processes, so obviously the first time I got a notice while bidding in the seller's other auctions, I naturally thought it was something the seller did on his/her own. So, I reached out and found out it was auto, and the seller was more than willing to wait while I did the other auctions. And from then on I was sure to proactively let sellers know that I was participating in other auctions of theirs and I would pay when they were all done. No issues whatsoever since.



So, as you said -- communication works both ways. Maybe this buyer is totally unaware that these can be auto-initiated. I would bet that if that is the case, informing him can go a long way. Just as informing every buyer that this is your policy can go a long way. Seems to me that sellers putting notice of this in sales descriptions is an effective way to communicate, especially since they have to activate this feature and doing so differentiates them from other sellers and the default way of doing business on eBay.



Considering others' perspectives is key to life.
All my auctions end on Sunday nights. No combined shipping outside of that week.
So your post really has nothing to do with me.
Personally, I don't care if a person takes more than a couple days to pay for their auctions, as long as they let me know.
If not, they get a NPB notice.

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Old 10-09-2019, 02:42 PM   #12
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Yeah he could have been waiting for other auctions to end and have them shipped together. 2 days isn’t really that long.
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Old 10-09-2019, 02:46 PM   #13
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Just addressing the "communication works both ways" part of your post. That's where the relevance to you comes into play.

Quote:
Originally Posted by Astros19 View Post
All my auctions end on Sunday nights. No combined shipping outside of that week.
So your post really has nothing to do with me.
Personally, I don't care if a person takes more than a couple days to pay for their auctions, as long as they let me know.
If not, they get a NPB notice.

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Old 10-09-2019, 03:23 PM   #14
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Quote:
Originally Posted by PhillipeCraig View Post
Just addressing the "communication works both ways" part of your post. That's where the relevance to you comes into play.
Ok, gotcha.
For the record I'm not an impatient person, I just don't like being left wondering.
I had a card sell for $125.00 last Sunday and have yet to hear a peep from the winning bidder. Invoice sent right after auction ending, reminder sent last night. Still haven't heard a peep. Just a quick message saying "hey I'll pay for this auction on Friday" and I'm a happy camper.
Doesn't seem like that's asking too much.

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Old 10-09-2019, 03:24 PM   #15
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Lol, no sooner had I posted the last post and I get the email with payment for the auction.

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Old 10-09-2019, 05:23 PM   #16
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Quote:
Originally Posted by Astros19 View Post
Ok, gotcha.
For the record I'm not an impatient person, I just don't like being left wondering.
I had a card sell for $125.00 last Sunday and have yet to hear a peep from the winning bidder. Invoice sent right after auction ending, reminder sent last night. Still haven't heard a peep. Just a quick message saying "hey I'll pay for this auction on Friday" and I'm a happy camper.
Doesn't seem like that's asking too much.

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well said. I totally agree. If you need to wait till pay day, wait for other auctions to end, just tell me. Don't ignore the messages like an ass and leave me wondering what you're up too.
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Old 10-10-2019, 03:14 PM   #17
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The card was $12.50 (plus $3.50 shipping and whatever the buyer's state charges in sales tax).

He had to go to his bank so he could make that payment.

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