BGS smudging/fingerprints???

HomeRun9000 · 09-12-2020, 11:21 AM

So I sent a Luka card to BGS to get graded and it came back a 9.5. That's not the problem. The problem is that it looks like it's been smudged to hell, when i definitely didn't send it in as such. Could it be the case/sleeve???

Pictures below...

hockeyguyrich · 09-12-2020, 11:26 AM

Looks like the grader was eating lunch

HomeRun9000 · 09-12-2020, 11:28 AM

Quote:

Originally Posted by hockeyguyrich

Looks like the grader was eating lunch

Pretty much...

chuckerrrr · 09-12-2020, 03:48 PM

I have had this before. Got a 10 for surface. Cracked it out and yes the finger prints where on the surface.

Sent from my iPhone using Tapatalk

DajuanWagner · 09-12-2020, 03:52 PM

My buddy had the same thing happen with PSA. Except he got a 6..........

GatorPie · 09-12-2020, 05:12 PM

There's no excuse for this happening with any TPG. Good Lord, have some quality control and actually look at the cards before you ship them out.

sonic311 · 09-12-2020, 07:49 PM

send it back for a recase on your next sub. I've done this a few times for debris inside case

LC2nine10 · 09-12-2020, 07:57 PM

Quote:

Originally Posted by sonic311

send it back for a recase on your next sub. I've done this a few times for debris inside case

Make the seller send it back.

jetcollectibles · 09-12-2020, 10:23 PM

I had it happen on a sub earlier this year back before the pandemic on about five cards. I emailed them scans and they provided a label to ship it back to them on their cost. They wiped them down and recased under 2 day grading turn around. Things might have changed some on the timeline now, but they should still get it taken care of for you. It makes no sense to me why their graders wouldn't be wearing disposable gloves when slabbing cards.

matt roberson · 09-12-2020, 11:19 PM

Quote:

Originally Posted by jetcollectibles

I had it happen on a sub earlier this year back before the pandemic on about five cards. I emailed them scans and they provided a label to ship it back to them on their cost. They wiped them down and recased under 2 day grading turn around. Things might have changed some on the timeline now, but they should still get it taken care of for you. It makes no sense to me why their graders wouldn't be wearing disposable gloves when slabbing cards.

Especially during a pandemic, wth. Also are they eating chips while grading? Even without gloves they shouldn’t be manhandling the cards and leaving fingerprints, I don’t and I’m not a grader.

cypher · 09-13-2020, 05:26 AM

You need to wash your hands before touching each card. PSA does not do this and they just crank the grades out.

HomeRun9000 · 10-06-2020, 10:59 AM

Update: I got my card back from BGS a few days ago, re-cased, and it's still smudged to hell. One side looks better, the other: worse. They failed to return my card to me smudge free like they said they would. A**holes.

I will never send them another card.

beens75 · 10-06-2020, 11:19 AM

I had 4 come back from PSA out of a 40 card order with the same issue. All of them were graded 10’s. This one had a huge smudge by Rui’s head. Attachment 493061

Sent from my iPhone using Tapatalk

Kuch86 · 10-06-2020, 12:00 PM

This happened to me on a Prizm silver Luka rookie. Big fingerprint.
I don't understand how they can be so careless.

ldonovan · 10-06-2020, 04:00 PM

Same for me with a recent PSA order. Ja Morant Select Premier Silver got a PSA 10 and the holder greatly reduces the eye appeal especially since the card is shiny. It is on the inside so there is nothing I can do. I wrote them and am hoping they will recase it free of charge.

Stackfan · 10-06-2020, 04:17 PM

It could be possible that the BGS is smudged on the inner sleeve of the BGS case; and not the card itself. Hopefully at least.

Luka · 10-06-2020, 04:24 PM

Had a BGS 9 with 9 Surface sub grade on a 2018 Luka Optic Purple. Had a fat thumb print in the middle that wasn't there before. Cracked it and subbed to PSA got a Gem 10. Never submitted to BGS ever since...

bonerang · 10-06-2020, 06:35 PM

Quote:

Originally Posted by cypher

You need to wash your hands before touching each card. PSA does not do this and they just crank the grades out.

Or the graders could just, you know, wear gloves...

HomeRun9000 · 10-08-2020, 01:29 AM

So the last reply I received from customer service was an outright denial claiming that there was "no way our expert graders would ever do such a thing" (paraphrasing) and furthermore: "there's nothing else we can do, sorry". Which makes no sense, considering the initial apology and offer to recase/remove fingerprints after getting the card back the first time. Why try to make amends for something that's an "impossibility"? Why'd they change their story?

Shady doesn't begin to describe those idiots.

TheGZA · 10-08-2020, 08:00 AM

Quote:

Originally Posted by HomeRun9000

So the last reply I received from customer service was an outright denial claiming that there was "no way our expert graders would ever do such a thing" (paraphrasing) and furthermore: "there's nothing else we can do, sorry". Which makes no sense, considering the initial apology and offer to recase/remove fingerprints after getting the card back the first time. Why try to make amends for something that's an "impossibility"? Why'd they change their story?

Shady doesn't begin to describe those idiots.

LOL, then they're essentially saying their grading methodology is a sham if a smudged card got a high grade. Dopes.

RookieAddict · 10-08-2020, 08:14 AM

Had one of my favorite cards come back from PSA smudges ALL over the front of it.

HomeRun9000 · 10-08-2020, 10:06 AM

Quote:

Originally Posted by TheGZA

LOL, then they're essentially saying their grading methodology is a sham if a smudged card got a high grade. Dopes.

Well said.

09-12-2020, 11:21 AM	#1
HomeRun9000 Member Join Date: Sep 2010 Posts: 1,535 Solaris72	BGS smudging/fingerprints??? So I sent a Luka card to BGS to get graded and it came back a 9.5. That's not the problem. The problem is that it looks like it's been smudged to hell, when i definitely didn't send it in as such. Could it be the case/sleeve??? Pictures below...

09-12-2020, 03:52 PM	#5
DajuanWagner Member Join Date: Sep 2011 Posts: 7,425	My buddy had the same thing happen with PSA. Except he got a 6.......... __________________ *"You said the link to the Prizm hanhers was no longer available and out of stock. You lied, dreams of hoarding Prizm died."* -mc1 8.6.20

09-12-2020, 07:49 PM	#7
sonic311 Member Join Date: Jul 2012 Location: Paramount, CA Posts: 956 colima311	send it back for a recase on your next sub. I've done this a few times for debris inside case __________________ Beckett BGS Registry https://registry.beckett.com/myregistry

10-06-2020, 11:19 AM	#13
beens75 Member Join Date: Sep 2016 Location: Wisconsin Posts: 521	I had 4 come back from PSA out of a 40 card order with the same issue. All of them were graded 10’s. This one had a huge smudge by Rui’s head. Attachment 493061 Sent from my iPhone using Tapatalk Last edited by beens75; 01-06-2021 at 02:22 PM.

10-06-2020, 04:00 PM	#15
ldonovan Member Join Date: Jun 2014 Location: Vermont Posts: 289 ldonovan_cards	Same for me with a recent PSA order. Ja Morant Select Premier Silver got a PSA 10 and the holder greatly reduces the eye appeal especially since the card is shiny. It is on the inside so there is nothing I can do. I wrote them and am hoping they will recase it free of charge. __________________ ldonovan Ebay id - ldonovan_cards https://www.flickr.com/photos/92756270@N07/albums/72157712434974931 https://www.instagram.com/ldonovan_cards/

09-12-2020, 11:26 AM	#2
hockeyguyrich Member Join Date: Jun 2009 Location: Reading pa Posts: 1,804 Icepatch05	Looks like the grader was eating lunch

09-12-2020, 03:48 PM	#4
chuckerrrr Member Join Date: Jan 2017 Location: Georgetown TX Posts: 3,445 charger21	I have had this before. Got a 10 for surface. Cracked it out and yes the finger prints where on the surface. Sent from my iPhone using Tapatalk

09-12-2020, 05:12 PM	#6
GatorPie Member Join Date: Jul 2018 Posts: 1,199	There's no excuse for this happening with any TPG. Good Lord, have some quality control and actually look at the cards before you ship them out.

09-12-2020, 10:23 PM	#9
jetcollectibles Member Join Date: Apr 2020 Location: Pelham, AL Posts: 593 jetcollectibles	I had it happen on a sub earlier this year back before the pandemic on about five cards. I emailed them scans and they provided a label to ship it back to them on their cost. They wiped them down and recased under 2 day grading turn around. Things might have changed some on the timeline now, but they should still get it taken care of for you. It makes no sense to me why their graders wouldn't be wearing disposable gloves when slabbing cards.

09-13-2020, 05:26 AM	#11
cypher Member Join Date: Dec 2012 Posts: 933	You need to wash your hands before touching each card. PSA does not do this and they just crank the grades out.

10-06-2020, 10:59 AM	#12
HomeRun9000 Member Join Date: Sep 2010 Posts: 1,535 Solaris72	Update: I got my card back from BGS a few days ago, re-cased, and it's still smudged to hell. One side looks better, the other: worse. They failed to return my card to me smudge free like they said they would. A**holes. I will never send them another card.

10-06-2020, 12:00 PM	#14
Kuch86 Member Join Date: Aug 2018 Posts: 379 SUTHE49 KUCH86	This happened to me on a Prizm silver Luka rookie. Big fingerprint. I don't understand how they can be so careless.

10-06-2020, 04:17 PM	#16
Stackfan Member Join Date: Apr 2013 Posts: 3,500	It could be possible that the BGS is smudged on the inner sleeve of the BGS case; and not the card itself. Hopefully at least.

10-06-2020, 04:24 PM	#17
Luka Member Join Date: Jan 2020 Posts: 316	Had a BGS 9 with 9 Surface sub grade on a 2018 Luka Optic Purple. Had a fat thumb print in the middle that wasn't there before. Cracked it and subbed to PSA got a Gem 10. Never submitted to BGS ever since...

10-08-2020, 01:29 AM	#19
HomeRun9000 Member Join Date: Sep 2010 Posts: 1,535 Solaris72	So the last reply I received from customer service was an outright denial claiming that there was "no way our expert graders would ever do such a thing" (paraphrasing) and furthermore: "there's nothing else we can do, sorry". Which makes no sense, considering the initial apology and offer to recase/remove fingerprints after getting the card back the first time. Why try to make amends for something that's an "impossibility"? Why'd they change their story? Shady doesn't begin to describe those idiots. Last edited by HomeRun9000; 10-08-2020 at 01:32 AM.

10-08-2020, 08:14 AM	#21
RookieAddict Member Join Date: Dec 2015 Posts: 1,310 volumeaccumulation	Had one of my favorite cards come back from PSA smudges ALL over the front of it. __________________ Instagram - @volumeaccumulation