Panini Contact for Replacement?

kyleuk21 · 01-18-2021, 12:26 PM

Does anyone have a responsive contact that can advise me on sending a high dollar card in for replacement? I've sent in smaller items in the past with no issues, but this card would be worth a few thousand dollars if not for the few pieces of damage. I don't want to send it in without consulting with them first. I'm not comfortable sending it in with my fingers crossed.

If not comfortable posting publicly, please shoot me a private message.

benz35 · 01-18-2021, 12:28 PM

'ebrooke@paniniamerica.net'; 'jwhite@paniniamerica.net'

send to emily and joe

Tarheelsfan2012 · 01-18-2021, 01:37 PM

I don't know how responsive he is but i'm pretty sure David Shoup dshoup@paniniamerica.net is in charge of this department.

Tanker1812 · 01-18-2021, 01:55 PM

I used the damage cards contact.

Sent email on 12/9.

Replacement issued 12/16.

chenderson@paniniamerica.net is the contact

Edit: sorry that was for a redemption replacement but I would still go about contacting Chase. He replied in a timely manner and helped me.

MikawlBBC · 01-18-2021, 01:59 PM

Quote:

Originally Posted by kyleuk21

Does anyone have a responsive contact that can advise me on sending a high dollar card in for replacement? I've sent in smaller items in the past with no issues, but this card would be worth a few thousand dollars if not for the few pieces of damage. I don't want to send it in without consulting with them first. I'm not comfortable sending it in with my fingers crossed.

If not comfortable posting publicly, please shoot me a private message.

I have been calling Panini for months, nobody answers the damn phone and I've left countless voicemails... not a single response. Such a POS company.

casebreaksllc · 01-18-2021, 06:22 PM

Emily has been terrible with replies lately

dasiegel · 01-18-2021, 09:27 PM

Quote:

Originally Posted by benz35

'ebrooke@paniniamerica.net'; 'jwhite@paniniamerica.net'

send to emily and joe

thx for this

01-18-2021, 12:26 PM	#1
kyleuk21 Member Join Date: Jul 2012 Location: Indiana Posts: 3,947 redlegs317 kyleuk21	Panini Contact for Replacement? Does anyone have a responsive contact that can advise me on sending a high dollar card in for replacement? I've sent in smaller items in the past with no issues, but this card would be worth a few thousand dollars if not for the few pieces of damage. I don't want to send it in without consulting with them first. I'm not comfortable sending it in with my fingers crossed. If not comfortable posting publicly, please shoot me a private message.

01-18-2021, 01:37 PM	#3
Tarheelsfan2012 Member Join Date: Jul 2011 Location: North Carolina Posts: 11,411 tarheelsfan2012	I don't know how responsive he is but i'm pretty sure David Shoup dshoup@paniniamerica.net is in charge of this department. __________________ Current Filling BO GB's-TBD http://sportscardalbum.com/u/jdetter23

01-18-2021, 01:55 PM	#4
Tanker1812 Member Join Date: Jun 2019 Location: Ohio Posts: 721	I used the damage cards contact. Sent email on 12/9. Replacement issued 12/16. chenderson@paniniamerica.net is the contact Edit: sorry that was for a redemption replacement but I would still go about contacting Chase. He replied in a timely manner and helped me. __________________ PC: Browns and Baker Mayfield There’s a special place in hell for people who use scotch tape on toploaders.

01-18-2021, 12:28 PM	#2
benz35 Member Join Date: Oct 2012 Posts: 4,854	'ebrooke@paniniamerica.net'; 'jwhite@paniniamerica.net' send to emily and joe

01-18-2021, 06:22 PM	#6
casebreaksllc Member Join Date: Oct 2020 Posts: 225	Emily has been terrible with replies lately