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Old 06-29-2021, 04:30 PM   #1
3rdbase
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Default Panini Redemption Scam....

Purchased 2020 Encased Football FOTL box direct from Panini. Should have contained 1 Graded Rookie Ruby Autograph. In the box was one Beckett Slab with redemption card inside. Submitted ticket. Received the card UNGRADED. Emailed Panini Customer Service the same day.

Here is the entirety of their response :

Hello. The product is called Encased. Not all cards are encased.

I wrote back immediately saying again that that was the only Slab in the box and that per their checklist Rookie Ruby Autograph's were only released graded.

No response. I followed up the next day. No response. I followed up 7 days straight. No response.

These are the pics I included in my email to them.

The redemption is in the Slab. The card they sent me is raw.....






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Old 06-29-2021, 04:34 PM   #2
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Hello. The product is called Encased. Not all cards are encased.
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Old 06-29-2021, 04:49 PM   #3
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The redemption was encased so I think they're off the hook..
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Old 06-29-2021, 04:50 PM   #4
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They say the best way to do it is to post all this on their Twitter. I think
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Old 06-29-2021, 04:59 PM   #5
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They really slabbed a redemption?

Lolwut

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Old 06-29-2021, 05:37 PM   #6
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Quote:
Originally Posted by PSA2Pac View Post
They really slabbed a redemption?

Lolwut

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At least it wasn't a points cards that was slabbed..
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Old 06-29-2021, 05:40 PM   #7
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Panini is the worst. It’s a shame they have any license at all
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Old 06-29-2021, 06:01 PM   #8
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Now you can send it to PSA and not have to crack it XD


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Old 06-29-2021, 06:06 PM   #9
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Lucked out on those patches for sure. Very nice.
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Old 06-29-2021, 06:13 PM   #10
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I understand what you mean

But I’m assuming this stuff Was highly over priced like everything

You should feel extremely lucky to get that card

Very nice hit
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Old 06-30-2021, 08:08 AM   #11
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Quote:
Originally Posted by kyle1707 View Post
I understand what you mean

But I’m assuming this stuff Was highly over priced like everything

You should feel extremely lucky to get that card

Very nice hit
He can feel lucky but also want what's guaranteed...
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Old 06-30-2021, 01:11 PM   #12
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They slabbed a blank redemption card and then put the sticker on the slab?
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Old 06-30-2021, 01:14 PM   #13
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Believe this happened a couple years ago with Encased and they had a CS Guy that let a tweet out saying Encased Redemptions would not be encased. OP I agree they should have stated this on the product packaging.

Sorry about the frustration OP, but if you are moving the card we would be interested.
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Old 06-30-2021, 01:28 PM   #14
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OP, look at the bright side, at least you got your redemption with sick patches
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Old 06-30-2021, 02:15 PM   #15
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Nice encased used redemption card Panini!
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Old 06-30-2021, 02:19 PM   #16
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Blast this on their Twitter, Instagram and Facebook repeatedly. Shame them into action. That is embarrassing.
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Old 06-30-2021, 02:26 PM   #17
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Quote:
Originally Posted by beavers View Post
Blast this on their Twitter, Instagram and Facebook repeatedly. Shame them into action. That is embarrassing.
yep, and yet theres tons of Panini sheep here that will defend them to death

why not just include redemption as is, lol, what was the point of it being in a slab if the card you receive back isnt graded

just a joke, but "YAY PANINI RULEZ"
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Old 06-30-2021, 02:31 PM   #18
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Panini monopoly is good for the hobby

- some dingus
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Old 06-30-2021, 02:34 PM   #19
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Honestly it it were graded it would probably be a 9 anyway - at that grade would rather have it raw.

Nice card for sure, crappy customer service.
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Old 06-30-2021, 02:41 PM   #20
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Quote:
Originally Posted by Earlsnake07 View Post
Honestly it it were graded it would probably be a 9 anyway - at that grade would rather have it raw.

Nice card for sure, crappy customer service.
But it was an encased hit and they didn’t say this year it wasn’t going to be encased. Whether it be a 4 or a 9 doesn’t matter, they should have an encased BGS card.
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Old 06-30-2021, 02:47 PM   #21
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Is that a real photo?

I have purchased a few Bowman and Topps cards when I see the in the wild and almost every card is at least a 9 and most are 10s… WTH has Panini doing to us when getting a Gem 10 card is rare?
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Old 06-30-2021, 02:47 PM   #22
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I wouldnt call this a scam. Poor form? absolutely.
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Old 06-30-2021, 02:55 PM   #23
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Quote:
Originally Posted by beavers View Post
Blast this on their Twitter, Instagram and Facebook repeatedly. Shame them into action. That is embarrassing.

My last email to Panini Customer Service contains a link to this thread so that they can read various opinions. Twitter is next. Giving them time to respond as I am TRYING to be fair.


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Old 06-30-2021, 02:56 PM   #24
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Quote:
Originally Posted by ArmyDC View Post
Is that a real photo?

I have purchased a few Bowman and Topps cards when I see the in the wild and almost every card is at least a 9 and most are 10s… WTH has Panini doing to us when getting a Gem 10 card is rare?

ArmyDC

My 3 photos are legitimate.


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Old 06-30-2021, 03:30 PM   #25
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Quote:
Originally Posted by 3rdbase View Post
ArmyDC

My 3 photos are legitimate.


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I can’t believe BGS actually slabbed that.. at some level some common sense should kick in..
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