eBay issue: am I handling this correctly?

JAMSC · 09-03-2021, 09:11 AM

Delete

ClipsandVols · 09-03-2021, 09:14 AM

If I'm selling, I'm only doing a full refund for a return. No partials

JAMSC · 09-03-2021, 09:16 AM

Delete

ClipsandVols · 09-03-2021, 09:20 AM

Quote:

Originally Posted by JAMSC

I understand that stance, and I did say I would return for full refund if that is the only way to reach a fair resolution. Seller states they don’t accept returns and fault is on eBay GSP.

The situation definitely sucks for both of you guys. I'd let it play out and see how him escalating it will go...at least you'll get your money back with a full return (just make sure it fits the time parameters)

SidVish · 09-03-2021, 09:23 AM

Quote:

Originally Posted by JAMSC

I understand that stance, and I did say I would return for full refund if that is the only way to reach a fair resolution. Seller states they don’t accept returns and fault is on eBay GSP. Has anyone had an issue with eBay GSP before that can give feedback on how that was handled?

From ebay:

If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program.

JAMSC · 09-03-2021, 09:24 AM

Quote:

Originally Posted by SidVish

From ebay:

If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program.

Thanks!

SidVish · 09-03-2021, 09:26 AM

Quote:

Originally Posted by JAMSC

Thanks!

No problem.

Sent from my SM-G960U using Tapatalk

pejc300 · 09-03-2021, 09:39 AM

Can you define “slight curve”? Either it’s creased or it’s not, right?

gameissued · 09-03-2021, 10:00 AM

On eBay since 2003 doesn't sound new to me.. you're a legal eBay adult now! Kidding. Pics would help, but what value are are talking about? At least the damage doesn't sound toooo bad. But I'm guessing it's less about the money, and more about principle of getting back what you deserve for receiving it in lesser condition.

Even when eBay decides in your favor it means you will have to ship it back. International tracking is always tricky so factor in the cost of that and if it's really worth the risk, time and effort. I'd say keep the card (if condition doesn't bother you too much) and cut your losses if you don't get a partial refund but good luck either way.

JAMSC · 09-03-2021, 10:22 AM

Delete

JAMSC · 09-03-2021, 10:26 AM

Delete

LC2nine10 · 09-03-2021, 11:08 AM

Quote:

Originally Posted by JAMSC

Pretty much agree with everything in your post. It’s a low numbered on card Kareem auto. If I end up getting zero compensation and keep the card, it’s not the end of the world. I feel like it warrants at least a small compensation for the damage though.

Full or nothing.

Just put something flat and heavy on it for a few days , there isn't a crease.

jjrpilot · 09-03-2021, 11:17 AM

Quote:

Originally Posted by JAMSC

It’s not creased on the surface, but there is a visible bend to the card now and you can see that there is possibly a below the surface issue. Harder to see in pictures than in person, but I posted one below.

If I end up keeping the card, I will probably send it to SGC to have it evaluated professionally.

No offense but sheesh. I'd keep it...barely noticeable plus it's for your PC.

Luni · 09-03-2021, 11:38 AM

My policy on Ebay (both as a buyer and seller) is to never request nor pay out a partial refund. Either the item warrants a full refund or it doesn't.

It is obviously super disappointing though to get in a PC card and have it have a noticeable condition issue. My worst experience was getting a 1/1 KG card that the seller didn't disclose the giant scratch on the front of the card where it looked like they tried to scrape off a part of the background thinking it was a printing mark or something. I had to think about it long and hard, but ultimately I decided I would rather have the damaged 1/1 then to return it and never have it.

Also from your pictures, the card doesn't look that bad. As others have suggested, try stacking some heavy books on top of it or something to flatten it back out if it bothers you.

patientgambler · 09-03-2021, 11:43 AM

There's nobody to blame here except the seller. It's unfortunate for them, but it looks like they could've done a better job of securing the card. OP deserves compensation of some sort.

JAMSC · 09-03-2021, 12:25 PM

Delete

jjrpilot · 09-03-2021, 01:16 PM

Quote:

Originally Posted by JAMSC

To the people saying it’s not that bad, it is more noticeable in person than in the picture. That said, I’ll be ok if the outcome ends up being nothing. Was just disappointed to see it arrive in that condition. Thanks for all of the feedback!

If it is worse in person...and if the card can readily be had in better condition then I guess I would vote for a return.

If the card is somewhat scarce/hard to find...I'd keep it.

Keep us posted

pingbling23 · 09-03-2021, 01:21 PM

never ask for a partial refund, only accept it if the seller offers and you are comfortable with it.

09-03-2021, 09:11 AM	#1
JAMSC Member Join Date: Jul 2021 Location: Iowa Posts: 590 jam.sportscards	eBay issue: am I handling this correctly? Delete Last edited by JAMSC; 09-15-2022 at 10:49 AM.

09-03-2021, 09:14 AM	#2
ClipsandVols Member Join Date: May 2017 Posts: 3,757 ClipsandVols	If I'm selling, I'm only doing a full refund for a return. No partials __________________ I don’t expect apologies because I know there is too much ego and pride in the human race- Gabriel Seraf

09-03-2021, 09:16 AM	#3
JAMSC Member Join Date: Jul 2021 Location: Iowa Posts: 590 jam.sportscards	eBay issue: am I handling this correctly? Delete Last edited by JAMSC; 09-15-2022 at 10:49 AM.

09-03-2021, 10:22 AM	#10
JAMSC Member Join Date: Jul 2021 Location: Iowa Posts: 590 jam.sportscards	eBay issue: am I handling this correctly? Delete Last edited by JAMSC; 09-15-2022 at 10:50 AM.

09-03-2021, 10:26 AM	#11
JAMSC Member Join Date: Jul 2021 Location: Iowa Posts: 590 jam.sportscards	eBay issue: am I handling this correctly? Delete Last edited by JAMSC; 09-15-2022 at 10:50 AM.

09-03-2021, 09:39 AM	#8
pejc300 Member Join Date: Nov 2010 Posts: 10,673	Can you define “slight curve”? Either it’s creased or it’s not, right?

09-03-2021, 10:00 AM	#9
gameissued Member Join Date: Aug 2013 Location: Orlando, FL Posts: 1,468 gameissued	On eBay since 2003 doesn't sound new to me.. you're a legal eBay adult now! Kidding. Pics would help, but what value are are talking about? At least the damage doesn't sound toooo bad. But I'm guessing it's less about the money, and more about principle of getting back what you deserve for receiving it in lesser condition. Even when eBay decides in your favor it means you will have to ship it back. International tracking is always tricky so factor in the cost of that and if it's really worth the risk, time and effort. I'd say keep the card (if condition doesn't bother you too much) and cut your losses if you don't get a partial refund but good luck either way.

09-03-2021, 11:38 AM	#14
Luni Member Join Date: Aug 2015 Location: NC, USA Posts: 1,405 Luninutz Luni	My policy on Ebay (both as a buyer and seller) is to never request nor pay out a partial refund. Either the item warrants a full refund or it doesn't. It is obviously super disappointing though to get in a PC card and have it have a noticeable condition issue. My worst experience was getting a 1/1 KG card that the seller didn't disclose the giant scratch on the front of the card where it looked like they tried to scrape off a part of the background thinking it was a printing mark or something. I had to think about it long and hard, but ultimately I decided I would rather have the damaged 1/1 then to return it and never have it. Also from your pictures, the card doesn't look that bad. As others have suggested, try stacking some heavy books on top of it or something to flatten it back out if it bothers you. __________________ Kevin Garnett Collector https://www.instagram.com/luni_kg 2018-19 Prizm Rainbow Status: 38/38 - Now Complete!

09-03-2021, 11:43 AM	#15
patientgambler Member Join Date: Mar 2011 Posts: 851	There's nobody to blame here except the seller. It's unfortunate for them, but it looks like they could've done a better job of securing the card. OP deserves compensation of some sort.

09-03-2021, 12:25 PM	#16
JAMSC Member Join Date: Jul 2021 Location: Iowa Posts: 590 jam.sportscards	eBay issue: am I handling this correctly? Delete Last edited by JAMSC; 09-15-2022 at 10:50 AM.

09-03-2021, 01:21 PM	#18
pingbling23 Member Join Date: Jul 2011 Posts: 15,944 pingbling23	never ask for a partial refund, only accept it if the seller offers and you are comfortable with it.