Delivery Failed Post-eBay Authentication

Bosoxfan5990 · 12-15-2023, 02:18 PM

A first for me as a seller, as I don't sell many cards via eBay Authentication.

Of note: I don't accept returns.

I recently sold a card that qualified for Authentication and shipped it out the next day using USPS Priority with Signature Confirmation (sale was over $750).

The card made it to the Authenticator and was Authenticated.

The Authenticator shipped out the card to the buyer, and delivery was scheduled for 12/12. Delivery did not happen on 12/12, as "No Authorized Recipient Available."

I assume the Authenticator ships to the buyer with Signature Confirmation and the buyer wasn't available at the time of delivery to sign for the card.

However, there haven't been any additional scans since 12/12. I know there are usually additional scans if the package is sent back to PO for buyer pick up, another one when the buyer actually picks it up, etc.

At this point, the status of the delivery should not be my responsibility since the card was Authenticated, correct?

Dacubs2 · 12-15-2023, 03:52 PM

i just got a card from ebay authentication today...signature not needed and they left in my mailbox.

i would agree though, you did your job of sending to ebay authentication and you should be free from any more responsibility

glen87 · 12-15-2023, 03:55 PM

probably sitting at the post office waiting for them to come and pick it up

shrevecity · 12-15-2023, 04:27 PM

Once it was received at the authentication site you were no longer responsible for the delievery

Bosoxfan5990 · 12-15-2023, 04:36 PM

Quote:

Originally Posted by shrevecity

Once it was received at the authentication site you were no longer responsible for the delievery

I didn't think so either, once it was shipped from the Authenticator.

shrevecity · 12-15-2023, 04:44 PM

Quote:

Originally Posted by Bosoxfan5990

I didn't think so either, once it was shipped from the Authenticator.

Even if not through the ag you would be protected. Ebay considers that statement as delivery.. have had a few with that and ebay always sides with seller

Bosoxfan5990 · 12-15-2023, 04:49 PM

Quote:

Originally Posted by shrevecity

Even if not through the ag you would be protected. Ebay considers that statement as delivery.. have had a few with that and ebay always sides with seller

Thanks for confirming, shreve.

KhalDrogo · 12-15-2023, 07:54 PM

On a related note, eBay using FedEx and not allowing redirecting to a local store is absolutely ridiculous.

DynaEtch · 12-16-2023, 01:49 AM

Quote:

Originally Posted by Dacubs2

i just got a card from ebay authentication today...signature not needed and they left in my mailbox.

It still depends on price. ebay doesnt have sig on authentication packages unless they're 750 or more, I believe

Bosoxfan5990 · 12-16-2023, 09:40 AM

Quote:

Originally Posted by DynaEtch

It still depends on price. ebay doesnt have sig on authentication packages unless they're 750 or more, I believe

Yes, fairly sure that is the case as well, hence the signature required on this card.

Shadowsonic2004 · 12-19-2023, 02:43 PM

Have similar experience with a package myself. So I investigated some and found this on ebay about this exact situation.

Lost, Damaged, or Items Not Delivered.
Items that are lost or damaged during the Authenticity Guarantee process are protected by eBay's Money Back Guarantee, subject to the eBay Money Back Guarantee guidelines. Items that are undeliverable or otherwise unclaimed after thirty (30) days will be considered abandoned and eBay reserves the right to donate or otherwise dispose of the item in our sole and absolute discretion.

Bosoxfan5990 · 12-19-2023, 02:47 PM

Quote:

Originally Posted by Shadowsonic2004

Have similar experience with a package myself. So I investigated some and found this on ebay about this exact situation.

Lost, Damaged, or Items Not Delivered.
Items that are lost or damaged during the Authenticity Guarantee process are protected by eBay's Money Back Guarantee, subject to the eBay Money Back Guarantee guidelines. Items that are undeliverable or otherwise unclaimed after thirty (30) days will be considered abandoned and eBay reserves the right to donate or otherwise dispose of the item in our sole and absolute discretion.

Good to know. I assume that means the seller will not have funds pulled for undeliverable/unclaimed items.

It does look like the buyer finally responded to the USPS notification yesterday and scheduled delivery for 12/21, but still reassuring to know it's totally out of my hands at this point.

rwperu34 · 12-19-2023, 04:59 PM

Quote:

Originally Posted by KhalDrogo

On a related note, eBay using FedEx and not allowing redirecting to a local store is absolutely ridiculous.

That is ridiculous^^^ 100% of my FedEx pickups over the years have been redirected to a store.

12-15-2023, 02:18 PM	#1
Bosoxfan5990 Member Join Date: Oct 2020 Location: MA Posts: 14,548 rossisportscards	Delivery Failed Post-eBay Authentication A first for me as a seller, as I don't sell many cards via eBay Authentication. Of note: I don't accept returns. I recently sold a card that qualified for Authentication and shipped it out the next day using USPS Priority with Signature Confirmation (sale was over $750). The card made it to the Authenticator and was Authenticated. The Authenticator shipped out the card to the buyer, and delivery was scheduled for 12/12. Delivery did not happen on 12/12, as "No Authorized Recipient Available." I assume the Authenticator ships to the buyer with Signature Confirmation and the buyer wasn't available at the time of delivery to sign for the card. However, there haven't been any additional scans since 12/12. I know there are usually additional scans if the package is sent back to PO for buyer pick up, another one when the buyer actually picks it up, etc. At this point, the status of the delivery should not be my responsibility since the card was Authenticated, correct? __________________ X & IG: rossisportcards. Bethel Johnson & A. Vinatieri. "A Goldin Shower of sorrow and regret." -ninjacookies (11/25/24) "never did, never will" - Delta5 (9/25/24)

12-15-2023, 03:55 PM	#3
glen87 Member Join Date: Dec 2011 Location: VERMONT Posts: 73,940 glen87 glen87	probably sitting at the post office waiting for them to come and pick it up __________________ collecting James Madison University players of all sports JMU cards: https://www.flickr.com/photos/jmucards/ other cards: https://www.flickr.com/photos/glen87/albums

12-15-2023, 07:54 PM	#8
KhalDrogo Member Join Date: Aug 2017 Posts: 41,347	On a related note, eBay using FedEx and not allowing redirecting to a local store is absolutely ridiculous. __________________ I love PSA!

12-15-2023, 03:52 PM	#2
Dacubs2 Member Join Date: Nov 2023 Posts: 1,026 pharmkid97 pharmkid97	i just got a card from ebay authentication today...signature not needed and they left in my mailbox. i would agree though, you did your job of sending to ebay authentication and you should be free from any more responsibility

12-15-2023, 04:27 PM	#4
shrevecity Member Join Date: Jul 2013 Posts: 28,059	Once it was received at the authentication site you were no longer responsible for the delievery

12-19-2023, 02:43 PM	#11
Shadowsonic2004 Member Join Date: Sep 2015 Posts: 3,595 Shadowsonic2004	Have similar experience with a package myself. So I investigated some and found this on ebay about this exact situation. Lost, Damaged, or Items Not Delivered. Items that are lost or damaged during the Authenticity Guarantee process are protected by eBay's Money Back Guarantee, subject to the eBay Money Back Guarantee guidelines. Items that are undeliverable or otherwise unclaimed after thirty (30) days will be considered abandoned and eBay reserves the right to donate or otherwise dispose of the item in our sole and absolute discretion.