PSA CRC Questions

sandlotsportcards · 02-04-2024, 11:10 AM

I recently sent in a Bob Ross Adley Rutschman Red Parallel out of 5 and it appears PSA damaged a corner. I knew there was one corner that was a little soft and this would most likely get a 9 but the damage to a different corner knocked it down to an 8. When I sent it there hadn’t been any sales of /5 but there was a raw /10 and I think it did $500. I estimated that this was probably $400 on the low end in a 9. Considerably lower now that this is an 8. I’ve started the CRC process but my question is it it worth it to have them review and if they rule in my favor any idea what to expect? Or am I better off just selling it as an 8 and accepting the damage?

90skid · 02-04-2024, 07:07 PM

I think if it came back like a PSA 5 or 6 because of whatever damage then maybe I'd go after some compensation, however in this case a Red /5 card and a PSA 8, I think you might be better off just accepting it as is - literally just 5 of them around, you may never see another one around.

SLGSports · 02-06-2024, 06:18 PM

I just went through the CRC process and was pleased with the outcome. If their investigation concludes that they damaged it, then they'll reimburse you for the loss of value. Of course, the card will be returned to as an 8 (because that's what it is now). For reimbursements, I believe they base it off of declared value if determining market value is not clear.

For my 3 cards:
1. One was reimbursed the full declared value (grade remained the same after CRC).
2. One was downgraded from a 9 to a 6 (due to the now dinged corner). I was reimbursed the difference.
3. One card (a PSA 6) remained a PSA 6 because they said the corner ding didn't affect the grade. It was going to be a 6 (due to a surface flaw) before the corner ding anyways. So no reimbursement in this case.

sandlotsportcards · 02-07-2024, 09:14 AM

Quote:

Originally Posted by SLGSports

I just went through the CRC process and was pleased with the outcome. If their investigation concludes that they damaged it, then they'll reimburse you for the loss of value. Of course, the card will be returned to as an 8 (because that's what it is now). For reimbursements, I believe they base it off of declared value if determining market value is not clear.

For my 3 cards:
1. One was reimbursed the full declared value (grade remained the same after CRC).
2. One was downgraded from a 9 to a 6 (due to the now dinged corner). I was reimbursed the difference.
3. One card (a PSA 6) remained a PSA 6 because they said the corner ding didn't affect the grade. It was going to be a 6 (due to a surface flaw) before the corner ding anyways. So no reimbursement in this case.

Thanks, gives me something to think about. I have a little time to decide if sending in or not. How long did it take?

towerymt · 02-07-2024, 11:02 AM

Quote:

Originally Posted by SLGSports

3. One card (a PSA 6) remained a PSA 6 because they said the corner ding didn't affect the grade. It was going to be a 6 (due to a surface flaw) before the corner ding anyways. So no reimbursement in this case.

Would have been nice to get a credit for the grading fee on that one.

Overall result sounded pretty good though.

f2tornado · 02-07-2024, 04:33 PM

I had five cards damaged in a sports card order and it took about five months to get resolved satisfactorily. They comped the value difference to me next order. There was another order of Pokémon where 19 cards had the same damage pattern. This outcome was less satisfying but not intolerable as they simply refunded the grading fee on those cards by applying it no my next order. I'm guessing I came out $50-100 behind what could have been from that one. Pretty minor in the grand scheme of things. That one also took around five months.

SLGSports · 02-07-2024, 06:23 PM

My CRC experience took 1.5 months.

boxbuster7 · 08-09-2025, 05:30 PM

nvmd I'm special

mjohnatgt · 08-09-2025, 05:32 PM

Customer Request Center

Stack · 08-09-2025, 05:36 PM

I just opened up a CRC case last night on an old star card they messed up a corner pretty dang bad. Lets see how that goes.

boxbuster7 · 08-09-2025, 07:35 PM

just opened up a case today

wonder who gets a reply first?

probably neither of us

boxbuster7 · 08-18-2025, 03:38 PM

just curious how long does it usually take for them to reply to one of these?

do I really have to call them out on twitter?

02-04-2024, 11:10 AM	#1
sandlotsportcards Member Join Date: Jul 2007 Location: Massillon Ohio Posts: 3,111 sandlotsportcards nkirkbride	PSA CRC Questions I recently sent in a Bob Ross Adley Rutschman Red Parallel out of 5 and it appears PSA damaged a corner. I knew there was one corner that was a little soft and this would most likely get a 9 but the damage to a different corner knocked it down to an 8. When I sent it there hadn’t been any sales of /5 but there was a raw /10 and I think it did $500. I estimated that this was probably $400 on the low end in a 9. Considerably lower now that this is an 8. I’ve started the CRC process but my question is it it worth it to have them review and if they rule in my favor any idea what to expect? Or am I better off just selling it as an 8 and accepting the damage?

02-06-2024, 06:18 PM	#3
SLGSports Member Join Date: Mar 2023 Posts: 114	I just went through the CRC process and was pleased with the outcome. If their investigation concludes that they damaged it, then they'll reimburse you for the loss of value. Of course, the card will be returned to as an 8 (because that's what it is now). For reimbursements, I believe they base it off of declared value if determining market value is not clear. For my 3 cards: 1. One was reimbursed the full declared value (grade remained the same after CRC). 2. One was downgraded from a 9 to a 6 (due to the now dinged corner). I was reimbursed the difference. 3. One card (a PSA 6) remained a PSA 6 because they said the corner ding didn't affect the grade. It was going to be a 6 (due to a surface flaw) before the corner ding anyways. So no reimbursement in this case. Last edited by SLGSports; 02-06-2024 at 06:22 PM.

08-09-2025, 05:30 PM	#8
boxbuster7 Member Join Date: Aug 2016 Posts: 12,169 boxbuster777	nvmd I'm special __________________ Psa 9 > psa 10

08-09-2025, 07:35 PM	#11
boxbuster7 Member Join Date: Aug 2016 Posts: 12,169 boxbuster777	just opened up a case today wonder who gets a reply first? probably neither of us __________________ Psa 9 > psa 10

08-18-2025, 03:38 PM	#12
boxbuster7 Member Join Date: Aug 2016 Posts: 12,169 boxbuster777	just curious how long does it usually take for them to reply to one of these? do I really have to call them out on twitter? __________________ Psa 9 > psa 10

02-04-2024, 07:07 PM	#2
90skid Member Join Date: Jul 2020 Posts: 1,804	I think if it came back like a PSA 5 or 6 because of whatever damage then maybe I'd go after some compensation, however in this case a Red /5 card and a PSA 8, I think you might be better off just accepting it as is - literally just 5 of them around, you may never see another one around.

02-07-2024, 04:33 PM	#6
f2tornado Member Join Date: Dec 2019 Location: Bismarck, ND Posts: 2,151 f2tornado f2tornado	I had five cards damaged in a sports card order and it took about five months to get resolved satisfactorily. They comped the value difference to me next order. There was another order of Pokémon where 19 cards had the same damage pattern. This outcome was less satisfying but not intolerable as they simply refunded the grading fee on those cards by applying it no my next order. I'm guessing I came out $50-100 behind what could have been from that one. Pretty minor in the grand scheme of things. That one also took around five months.

02-07-2024, 06:23 PM	#7
SLGSports Member Join Date: Mar 2023 Posts: 114	My CRC experience took 1.5 months.

08-09-2025, 05:32 PM	#9
mjohnatgt Member Join Date: Apr 2015 Location: Niceville, FL Posts: 14,577 mjohnatgt mjohnatgt	Customer Request Center

08-09-2025, 05:36 PM	#10
Stack Member Join Date: Aug 2019 Location: Houston Posts: 260 slsportsgroup stack24	I just opened up a CRC case last night on an old star card they messed up a corner pretty dang bad. Lets see how that goes.