Unique Ebay Situation

[RazorbackCards]

So, I recently had stopped selling on eBay for reasons like this (and the fees), and was unable to recover my account as such time had passed, so my wife started one with the intention of doing some small side stuff and I decided to list some cards.

Here comes this debacle. (I will include screenshots but it’s a lot)

Customer buys card. PSA authentic auto. Arrives cracked. My fault. No problem. Customer asks for a partial refund or sends it back for a full refund. I netted $80 on the card. He demanded a $40 partial refund. He continued to find every place on the internet to quote a PSA reholder is $25 or $30, depending on which part of the conversation he was making it up, all to justify the $40 partial refund in exchange for positive feedback. A $30 refund on a $13 reholder is a better deal for him than a $40 refund on a $25-$30 reholder. $25 is not even an option PSA offers.

I initially agreed, then gave it a little thought. I couldn’t help but feel like he was trying to take advantage of me. Decided to go with the full refund option instead, as I can attempt a USPS case and reholder myself for $13.

Buyer immediately tells me he’s leaving negative, then gives me a timeline of 30 minutes to send him $40 or I’ll be getting the negative. I had already committed to issuing him a full refund. I just wasn’t going to play his pushy game of using random prices to justify his refund amount he was demanding.

I have no doubts that I owe him something. I have no issue with that. I did receive a negative on this because I didn’t send him $40 back when he stipulated and instead offered him a full refund. He also made sure to tell me this was going to hurt me a lot more than it hurt him because of the feedback amounts (he’s not wrong).


Any advice on this? Other than use card armour or something similar? He will be getting refunded.

I would suggest not doing business with this guy. Maybe I’m the one who is wrong. Not sure. The whole thing came across very blackmail ish from the beginning, and it seems like he didn’t get his way so he was upset.


















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[gregr2]

eBay will remove this feedback as its considered extortion. I would contact eBay immediately.

Feedback extortion: If there is evidence of a buyer attempting to extort something from a seller in exchange for positive feedback.

[Bosoxfan5990]

Definitely feedback extortion from the buyer, but you prolonged the conversation for far too long.

Make the decision and send the partial refund.

[tonedef2oo8]

Where can I reholder it for 13 dollars which includes shipping?

[DynaEtch]

Should be an easy removed feedback because the feedback extortion- talk to eBay on the phone and point them to these messages.

Frankly, it’s a lot of arguing back and forth for an issue like this. If buyer wants to return it for a full refund, they can and that’s that. Say you’re very sorry for the inconvenience caused and have them open the return. Don’t have to give into any partial refund demands (much less specific ones), and props to you for not.

This is one situation where be a little wary what comes back in the mail to you. I know it doesn’t really prove anything but this is one situation I’d open the package on camera anyway. If you receive something back that’s different that item sent, you as the seller getting the return can claim item not as described with eBay. It’s not likely for that to happen, but something to keep in mind.

There will be shipping buyer has to pay to the grading company in addition to the $12.99, but neither here or there, offering a return for a full refund is all that’s required for a seller to do here

[LondonGames]

Originally Posted by RazorbackCards

So, I recently had stopped selling on eBay for reasons like this (and the fees), and was unable to recover my account as such time had passed, so my wife started one with the intention of doing some small side stuff and I decided to list some cards.


I initially agreed, then gave it a little thought. I couldn’t help but feel like he was trying to take advantage of me. Decided to go with the full refund option instead, as I can attempt a USPS case and reholder myself for $13.

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eBay isn't for you. No wonder you were kicked off. You had an agreement, then out of nowhere you flipped the script and started accusations and were a total jerk.

You'll probably get the negative feedback removed but the guy was fully in the right. $25 to reholder plus he needs to pay for shipping. $40 definitely seems like a fair resolution (which you agreed to), and after you reneged on that you were definitely just playing games and being a clown.

Honestly I cannot believe you posted this here, unless your goal was to show how unprofessional you are. You look bad. Blocked.

[LondonGames]

Originally Posted by Bosoxfan5990

Definitely feedback extortion from the buyer, but you prolonged the conversation for far too long.

Make the decision and send the partial refund.

Buyer is fully in the right, and he stated he was going to leave him negative feedback at the point that it would be fully deserved. This isn't feedback extortion. Since OP reneged on what he said he was going to do, telling him that he was going to be getting a negative is probably the only play the buyer could make it to try to get him to do the right thing.

In the end, it'll probably result in the negative being removed since it was brought up, but def not extortion. The negative was and is fully warranted and is solely coming because the OP reneged, not because he didn't meet a demand.

[RazorbackCards]

Originally Posted by LondonGames

Buyer is fully in the right, and he stated he was going to leave him negative feedback at the point that it would be fully deserved. This isn't feedback extortion. Since OP reneged on what he said he was going to do, telling him that he was going to be getting a negative is probably the only play the buyer could make it to try to get him to do the right thing.

In the end, it'll probably result in the negative being removed since it was brought up, but def not extortion. The negative was and is fully warranted and is solely coming because the OP reneged, not because he didn't meet a demand.

Originally Posted by LondonGames

Buyer is fully in the right, and he stated he was going to leave him negative feedback at the point that it would be fully deserved. This isn't feedback extortion. Since OP reneged on what he said he was going to do, telling him that he was going to be getting a negative is probably the only play the buyer could make it to try to get him to do the right thing.

In the end, it'll probably result in the negative being removed since it was brought up, but def not extortion. The negative was and is fully warranted and is solely coming because the OP reneged, not because he didn't meet a demand.

I do appreciate your not one, but TWO ridiculous comments. If you have a hard time reading (or maybe comprehending what it is you read), after I agreed to send the refund and I said “I will issue refund shortly”, the buyer had to continue on. He sent the very next message.

Also, I was never kicked off of anything. My last account had 500+ positive seller feedback at 100%. Again, is it reading or comprehension?

It’s really unfortunate that instead of getting a damaged card, he’s getting a full refund for what he paid for (which is also a fair way to handle the issue, proposed by the buyer).

This was clearly a case of feedback extortion, you just might be the only one who doesn’t see it. If you side with the buyers behavior here, I have no problem with you blocking me.

I am doing the right thing in the only way that I do not feel like I’m being extorted. I am agreeing to one of the two proposals he made before AND after I agreed to send the partial refund. I said I was wrong and offered a resolution. I felt like the feedback system was being weaponized by the seller (which it clearly was, making demands, etc). This didn’t happen over days. This entire exchange happened within 30 minutes time.

Even AFTER I told the buyer I would send the partial refund and we re-engaged, “$40 or a refund” was STILL the option he presented me. And he got the return, which is clear he did not want that. He wanted the partial refund and the card at 60% price. So he left negative feedback.

Why present me with the same two options AFTER I agree to the refund and he re-engaged, if it wasn’t an attempt to threaten me or coerce me into giving him what he wanted?

Also, now I can confirm there are two people in existence that do not know how to navigate to the PSA services page. Did you check reddit for reholder pricing as well?

I’m not trying to be rude, but maybe pump the breaks on the personal attacks and saying I’m making myself look stupid by posting, when YOU are in the minority.

Also, thank you to the others for the useful and practical information. I believe I got the advice i needed and will no longer subscribe to this thread.


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[corndog]

Simple case of feedback extortion.

You can get it removed.

[Siberian13]

Partial refunds just scream red flag to me.

[LondonGames]

Originally Posted by RazorbackCards

I do appreciate your not one, but TWO ridiculous comments. If you have a hard time reading (or maybe comprehending what it is you read), after I agreed to send the refund and I said “I will issue refund shortly”, the buyer had to continue on. He sent the very next message.

Also, I was never kicked off of anything. My last account had 500+ positive seller feedback at 100%. Again, is it reading or comprehension?

It’s really unfortunate that instead of getting a damaged card, he’s getting a full refund for what he paid for (which is also a fair way to handle the issue, proposed by the buyer).

This was clearly a case of feedback extortion, you just might be the only one who doesn’t see it. If you side with the buyers behavior here, I have no problem with you blocking me.

I am doing the right thing in the only way that I do not feel like I’m being extorted. I am agreeing to one of the two proposals he made before AND after I agreed to send the partial refund. I said I was wrong and offered a resolution. I felt like the feedback system was being weaponized by the seller (which it clearly was, making demands, etc). This didn’t happen over days. This entire exchange happened within 30 minutes time.

Even AFTER I told the buyer I would send the partial refund and we re-engaged, “$40 or a refund” was STILL the option he presented me. And he got the return, which is clear he did not want that. He wanted the partial refund and the card at 60% price. So he left negative feedback.

Why present me with the same two options AFTER I agree to the refund and he re-engaged, if it wasn’t an attempt to threaten me or coerce me into giving him what he wanted?

Also, now I can confirm there are two people in existence that do not know how to navigate to the PSA services page. Did you check reddit for reholder pricing as well?

I’m not trying to be rude, but maybe pump the breaks on the personal attacks and saying I’m making myself look stupid by posting, when YOU are in the minority.

Also, thank you to the others for the useful and practical information. I believe I got the advice i needed and will no longer subscribe to this thread.


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You're just lying, or you don't know what you said. The buyer was fully okay with doing the full refund, and then you changed your mind and said that you were going to send him the partial, which he agreed to. He didn't demand it, he stated what he thought was fair and why and then you said you were going to do it.

Then it was fully you who started going off on him telling him what he should do in the future, and backtracked immediately on what you said you were going to do, and started arguing with him for gd knows what reason.

This guy might be a clown, but you handled this horribly.

[Siberian13]

OP has three strikes already here on blowout. Honestly would have just not posted this thread. Lots of red flags

[FatboyWu]

I mean you agreed to 40$ then reneged, once the lecturing and condescending messages happen I can't blame the guy for leaving a negative. A little more tact with your messages could have made the situation completely different.

[LondonGames]

Originally Posted by RazorbackCards

I am doing the right thing in the only way that I do not feel like I’m being extorted. I am agreeing to one of the two proposals he made before AND after I agreed to send the partial refund. I said I was wrong and offered a resolution. I felt like the feedback system was being weaponized by the seller (which it clearly was, making demands, etc). This didn’t happen over days. This entire exchange happened within 30 minutes time.

Even AFTER I told the buyer I would send the partial refund and we re-engaged, “$40 or a refund” was STILL the option he presented me. And he got the return, which is clear he did not want that. He wanted the partial refund and the card at 60% price. So he left negative feedback.

Why present me with the same two options AFTER I agree to the refund and he re-engaged, if it wasn’t an attempt to threaten me or coerce me into giving him what he wanted?

Also, now I can confirm there are two people in existence that do not know how to navigate to the PSA services page. Did you check reddit for reholder pricing as well?

I’m not trying to be rude, but maybe pump the breaks on the personal attacks and saying I’m making myself look stupid by posting, when YOU are in the minority.

Also, thank you to the others for the useful and practical information. I believe I got the advice i needed and will no longer subscribe to this thread.


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You honestly seem like an insane and dishonest person. Just read:


He had enough of your going back and forth arguing about $10, asked you to just do what you said you were going to do ($40 partial) or the full refund, and you went out of your way to insult him.

Now you come here to portray what happened as: since you didn't meet his demand he left a negative? He clearly says "FOR TALKING TO ME LIKE YOU ARE". You don't feel thats important to recognize? He gave you multiple chances to just do a full refund or $40 partial. First time you agree to the partial, then renege. Second time you insult him.

If you want to say you don't deserve a negative because you didn't talk to him in any such way, fine. But that isn't what you're doing.

Regardless, just READ WHAT YOU WROTE. You're an insane liar.

Go back and get your 500 feedback account to use. They don't just magically disappear no matter how many years have passed.

P.S. I go to PSA's website and if I want the cheapest option of $13 to reholder, it is going to cost me $20 in return shipping from them. So I have absolutely no way to get a reholder for under $40. Not that any of this matters anyway. I couldn't care less what it costs. All that matters is you agreed to something you were okay with, and then reneged on it. This isn't a "unique" eBay situation. It's time to grow up.

[LondonGames]

Originally Posted by Siberian13

OP has three strikes already here on blowout. Honestly would have just not posted this thread. Lots of red flags

He is the only person on this site who is selling stamps....

Even still today.

https://www.blowoutforums.com/search...rchid=51284935

He has multiple negatives for them. Multiple excuses of "medical". The timelines don't match up either.

Guy is full of excuses. Cannot believe he's still here tbh.

Also, is it normal to be selling rolls of stamps over and over? Seems like something that might be worth looking into. Only time I've ever noticed it is with scams.

[LondonGames]

Originally Posted by RazorbackCards

So, I recently had stopped selling on eBay for reasons like this (and the fees), and was unable to recover my account as such time had passed, so my wife started one with the intention of doing some small side stuff and I decided to list some cards.

One of the most ridiculous things I've ever read.

[BostonNut]

Two people who should probably get out of this hobby, doesn’t seem to be for them.

[RazorbackCards]

Originally Posted by LondonGames

He is the only person on this site who is selling stamps....

Even still today.

https://www.blowoutforums.com/search...rchid=51284935

He has multiple negatives for them. Multiple excuses of "medical". The timelines don't match up either.

Guy is full of excuses. Cannot believe he's still here tbh.

Also, is it normal to be selling rolls of stamps over and over? Seems like something that might be worth looking into. Only time I've ever noticed it is with scams.

Wow. This thread really got to you, didn’t it?

I was going to ignore this but now you’re making accusations that are important to address.

I have actually already spoken to a postal investigator about someone here who reported the stamps selling. They’re all acquired and paid for at full price directly from the postal service. Which, is none of your business. I’ve literally sold hundreds of rolls and every single one has been acquired from the post office AND at full price.

I appreciate you pointing out the two negatives. My daughter, who was one and half at the time, was unexpectedly hospitalized and two packages were delayed. Both packages were delivered AND both buyers were fully refunded.

Again, not that I owe YOU any kind of explanation.

I posted a post to feel out how people thought this entire ebay debacle went, with the intention of using it as a learning experience. Not as an opportunity for you to repeatedly accost me.

I want to apologize for getting you so riled up. I really hope you can recover from this.


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[LondonGames]

Originally Posted by RazorbackCards

Wow. This thread really got to you, didn’t it?

I was going to ignore this but now you’re making accusations that are important to address.

I have actually already spoken to a postal investigator about someone here who reported the stamps selling. They’re all acquired and paid for at full price directly from the postal service. Which, is none of your business. I’ve literally sold hundreds of rolls and every single one has been acquired from the post office AND at full price.

I appreciate you pointing out the two negatives. My daughter, who was one and half at the time, was unexpectedly hospitalized and two packages were delayed. Both packages were delivered AND both buyers were fully refunded.

Again, not that I owe YOU any kind of explanation.

I posted a post to feel out how people thought this entire ebay debacle went, with the intention of using it as a learning experience. Not as an opportunity for you to repeatedly accost me.

I want to apologize for getting you so riled up. I really hope you can recover from this.


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Suuuuuuuuuuure.

Good luck staying on eBay this time.

You outed yourself and outside of your discount stamp selling it doesn't look like many people will want to deal with you. (some of those guys still won't as evidenced in other threads). You have zero rep here or on eBay, and it's clear why.

[jcardstore]

Originally Posted by LondonGames

Suuuuuuuuuuure.

Good luck staying on eBay this time.

You outed yourself and outside of your discount stamp selling it doesn't look like many people will want to deal with you. (some of those guys still won't as evidenced in other threads). You have zero rep here or on eBay, and it's clear why.

OP could have saved himself a bunch of hassle by not going back and forth and just doing the full refund right away. There's no benefit in arguing with someone on ebay.

That's not my point tho, I wanted to address your other comments regarding the stamps.

I have purchased more than 10 rolls from the OP. Shipping is very slow but I have always received them. People are impatient and expect to get something 2 days after they order it.

Are they purchased at full price from the post office and then sold later at a discount? I have no idea but why should you care? Unless you are alleging something else and if that's the case you should just come out and say it instead of beating around the bush

[RazorbackCards]

Originally Posted by jcardstore

OP could have saved himself a bunch of hassle by not going back and forth and just doing the full refund right away. There's no benefit in arguing with someone on ebay.

That's not my point tho, I wanted to address your other comments regarding the stamps.

I have purchased more than 10 rolls from the OP. Shipping is very slow but I have always received them. People are impatient and expect to get something 2 days after they order it.

Are they purchased at full price from the post office and then sold later at a discount? I have no idea but why should you care? Unless you are alleging something else and if that's the case you should just come out and say it instead of beating around the bush

I can afford to do this because of the nature of the business we run. The customer provides stamps rounded up to the nearest hundred for the service package they choose, or we provide the stamps with retail markup plus rounded up to the nearest hundred. The business is all about mailing out large amounts of items on behalf of the customer, including service contracts. Extra stamps are built into every single transaction we engage with. We purchase stamps throughout the year, and as the busy season slows down we have excess that we can either sell to put back into the business or to keep for the next busy season.

It’s not hard. But somehow this guy is doing every single thing he can to try to drag me through the mud, including speculate on things he knows nothing about.

It’s quite extreme and strange, honestly.


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[jcardstore]

Originally Posted by RazorbackCards

I can afford to do this because of the nature of the business we run. The customer provides stamps rounded up to the nearest hundred for the service package they choose, or we provide the stamps with retail markup plus rounded up to the nearest hundred. The business is all about mailing out large amounts of items on behalf of the customer, including service contracts. Extra stamps are built into every single transaction we engage with. We purchase stamps throughout the year, and as the busy season slows down we have excess that we can either sell to put back into the business or to keep for the next busy season.

It’s not hard. But somehow this guy is doing every single thing he can to try to drag me through the mud, including speculate on things he knows nothing about.

It’s quite extreme and strange, honestly.


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I wasn’t questioning you or your business fwiw.

I’m simply saying that if someone is going to make a serious accusation, they should come right out and say it instead of dancing around

[RazorbackCards]

Originally Posted by jcardstore

I wasn’t questioning you or your business fwiw.

I’m simply saying that if someone is going to make a serious accusation, they should come right out and say it instead of dancing around

Right. I was more so addressing his claims than speaking to what you said. I should’ve quoted his post.

Anyhow, I hope we’re all done here.


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[corndog]

Originally Posted by jcardstore

OP could have saved himself a bunch of hassle by not going back and forth and just doing the full refund right away. There's no benefit in arguing with someone on ebay.

That's not my point tho, I wanted to address your other comments regarding the stamps.

I have purchased more than 10 rolls from the OP. Shipping is very slow but I have always received them. People are impatient and expect to get something 2 days after they order it.

Are they purchased at full price from the post office and then sold later at a discount? I have no idea but why should you care? Unless you are alleging something else and if that's the case you should just come out and say it instead of beating around the bush

Well said.

[tonedef2oo8]

So yeah my money is on he had his first account removed and like a typical fraudster knew he could just use his wife’s.

Unless of course you buy the whole “can’t be recovered” fairy tale lmao