Donruss replacement card?? WTF?

luckyrollers · 06-08-2009, 09:31 PM

Two month ago i sent this card, Earl Bennett FF Blue 7/100 to be replaced bc the back was badly damaged. After months of waiting I get this back with the back fixed BUT now I noticed that the front bottom right has a small damage...

Should I send it back or just leave it as is???

ronlabo · 06-08-2009, 09:35 PM

i'd be pretty pissed i'd definately send it back accompanied buy a nice letter letting them know how dissapointed you are and see if they can do anything else for you...it's worth a try...bottom line you paid good money for the product why should you accept a damaged card

iluvfish2 · 06-08-2009, 09:42 PM

I'd call them just to find out if that might be the last one they have in stock and figured you wanted that card back and that was the better of the ones they had?

ND3 · 06-08-2009, 09:48 PM

Contact the BBB. lol

luckyrollers · 06-08-2009, 09:54 PM

hahaha...they are even worst! I wish I can complain about them!

rudyjustinfarrell · 06-09-2009, 05:14 AM

File an e-complaint (on the Donruss website) on the card and upload the imagery you are showing to us. They might just let you keep it and send something else out in return.

tolrobb · 06-09-2009, 08:55 AM

Quote:

Originally Posted by rudyjustinfarrell

File an e-complaint (on the Donruss website) on the card and upload the imagery you are showing to us. They might just let you keep it and send something else out in return.

what he said. that's not even a small ding, that looks terrible.

achilles01987 · 06-09-2009, 08:58 AM

Damn that sucks! Sorry about that brotha! I would send it back.

skc444 · 06-09-2009, 04:09 PM

I would definitely send it back. Its ridiculous how some card companies could care less about their customers.

MasterPattie · 06-09-2009, 04:29 PM

Sorry to see this.

I would send it back as a matter of principle. In fact, I received a 2008 Harry Douglas Contenders Rookie Ticket Auto card a couple of weeks ago in the mail (via redemption) and it was badly damaged (major crease in the back of the card...the toploader was even busted!) Now, I don't know if this was DLP's fault or if the USPS is to blame. But I sent it back with a letter requesting a replacement. We'll see what happens...

Of course, this should really NEVER happen.

06-08-2009, 09:31 PM	#1
luckyrollers Member Join Date: May 2008 Posts: 1,927	Donruss replacement card?? WTF? Two month ago i sent this card, Earl Bennett FF Blue 7/100 to be replaced bc the back was badly damaged. After months of waiting I get this back with the back fixed BUT now I noticed that the front bottom right has a small damage... Should I send it back or just leave it as is??? __________________ Trying to finish off the entire set of 2008 Leaf Certified Material Football. my bucket s60.photobucket.com/albums/h10/Vincdiesel/

06-08-2009, 09:42 PM	#3
iluvfish2 Moderator Join Date: Jul 2007 Location: Lansing, Michigan Posts: 26,685 iluvfish2 iluvfish2	I'd call them just to find out if that might be the last one they have in stock and figured you wanted that card back and that was the better of the ones they had? __________________ Blowouts Resident Wade Boggs Super Collector

06-08-2009, 09:48 PM	#4
ND3 Member Join Date: Feb 2008 Location: At the Brazilian BBQ Posts: 15,490 floridaguy72 nd3	Contact the BBB. lol __________________ *Maybe if I stick your head through that window over there you'll get unconfused. Give me the feckkin money. -- Nicky Santoro* myslabs.to/flordiaguy72

06-08-2009, 09:54 PM	#5
luckyrollers Member Join Date: May 2008 Posts: 1,927	hahaha...they are even worst! I wish I can complain about them! __________________ Trying to finish off the entire set of 2008 Leaf Certified Material Football. my bucket s60.photobucket.com/albums/h10/Vincdiesel/

06-09-2009, 05:14 AM	#6
rudyjustinfarrell Member Join Date: Jul 2007 Posts: 12,713 rudyjustinfarrell	File an e-complaint (on the Donruss website) on the card and upload the imagery you are showing to us. They might just let you keep it and send something else out in return. __________________ Always willing to talk shop or B/S/T.

06-08-2009, 09:35 PM	#2
ronlabo Member Join Date: Oct 2007 Location: NYC Posts: 12,234 ronlabo	i'd be pretty pissed i'd definately send it back accompanied buy a nice letter letting them know how dissapointed you are and see if they can do anything else for you...it's worth a try...bottom line you paid good money for the product why should you accept a damaged card

06-09-2009, 08:58 AM	#8
achilles01987 Member Join Date: Dec 2008 Posts: 4,405	Damn that sucks! Sorry about that brotha! I would send it back. __________________ COLLECTING HIGH END MINNESOTA VIKINGS CARDS AND MEMORABILIA!!! SKOL 😈😈

06-09-2009, 04:09 PM	#9
skc444 Member Join Date: Oct 2008 Posts: 510	I would definitely send it back. Its ridiculous how some card companies could care less about their customers.

06-09-2009, 04:29 PM	#10
MasterPattie Member Join Date: Jan 2009 Posts: 8,750	Sorry to see this. I would send it back as a matter of principle. In fact, I received a 2008 Harry Douglas Contenders Rookie Ticket Auto card a couple of weeks ago in the mail (via redemption) and it was badly damaged (major crease in the back of the card...the toploader was even busted!) Now, I don't know if this was DLP's fault or if the USPS is to blame. But I sent it back with a letter requesting a replacement. We'll see what happens... Of course, this should really NEVER happen.