UD Redemption Replacement FML

Aaron · 12-14-2012, 07:17 PM

So, nearly a little over 2 years ago I redeemed a MIKE GREEN -WA CAPITALS
2009-10 NHL SP GAME USED SIGNIFICANT NUMBERS # ED TO 52 CD# SN-GR

After about 18 months, and repeated calls and emails- I was asked to submit a replacement list. No problem - Ravens, Orioles, Ovechkin, Ichiro ... No problem, right?

Nope ... Today I get the replacement package with a fake-signed Brett Favre card and an Immortal Letterman (not signed) /124 ...

Looks like they'll be getting a call from me Monday ...

Sorry to rant .. I expected to be hosed, but not this badly.

creamybeige · 12-14-2012, 07:33 PM

fake signed?

Aaron · 12-14-2012, 07:56 PM

Quote:

Originally Posted by creamybeige

fake signed?

like this one

Brett Favre 09 UD Limited Edition Only Available w Icons Redemption BF 1 2 | eBay

I pull scrubs · 12-14-2012, 09:09 PM

Good luck - that is horrendous what they did.

mrlaker · 12-14-2012, 09:44 PM

jw how much was your redemption worth initially?

ZappBrannigan · 12-14-2012, 11:18 PM

Yah not so good, but Mike Green has as much hobby love as a wet rag. However making you with that long they should have thrown something at you with a tad more value.

Nick2317 · 12-15-2012, 12:10 AM

Good luck they just shafted me last week ...by telling me that beckett now provides a book value for cards with a print run of 15 ...last I heard they stopped pricing at 20 when I called back I literally just hung up on the guy there was no point in arguing when he kept saying the book value

Aaron · 01-12-2013, 03:48 PM

Well, after contacting UD, I was told that the package was not sent as a replacement, and that the actual replacement would be forthcoming.

Today, I received a medium-sized padded mailer with my name and address hand-written on it along with the redemption code. It was opened when I got it, so I certainly hope something was stolen from in, because all that was in it was a dual jersey (non patch, non auto) of Mike Green #30/125.

I'll be calling UD and the USPS to report an opened package on Monday.

Aaron · 01-14-2013, 05:57 PM

Ud has confirmed that there was another item enclosed (though they aren't able to tell me exactly what it was). They say a case has been opened and another item will be mailed.

cjsayde · 01-14-2013, 07:24 PM

I hate to laugh, but this is one of the biggest comedy of errors I've heard in regards to UD customer service. What a complete mess!

Hope you actually get a nice hit in return sometime this year

duwal · 01-14-2013, 07:27 PM

I actually think you did good. Both cards would probably outsell the Mike Green autograph individually

Aaron · 01-15-2013, 04:47 AM

Quote:

Originally Posted by duwal

I actually think you did good. Both cards would probably outsell the Mike Green autograph individually

depends on what the "+ value" (as they called it) card is

mortuus · 01-15-2013, 07:50 AM

got pic? UD is epic fail theese days..

12-14-2012, 07:17 PM	#1
Aaron Member Join Date: Nov 2008 Location: Baltimore, MD Posts: 4,027 zombiereign	UD Redemption Replacement FML So, nearly a little over 2 years ago I redeemed a MIKE GREEN -WA CAPITALS 2009-10 NHL SP GAME USED SIGNIFICANT NUMBERS # ED TO 52 CD# SN-GR After about 18 months, and repeated calls and emails- I was asked to submit a replacement list. No problem - Ravens, Orioles, Ovechkin, Ichiro ... No problem, right? Nope ... Today I get the replacement package with a fake-signed Brett Favre card and an Immortal Letterman (not signed) /124 ... Looks like they'll be getting a call from me Monday ... Sorry to rant .. I expected to be hosed, but not this badly. __________________ youtube: achau9598 Xbox: Zombiereign Upper Deck e-pack: Zombiereign

01-12-2013, 03:48 PM	#8
Aaron Member Join Date: Nov 2008 Location: Baltimore, MD Posts: 4,027 zombiereign	Well, after contacting UD, I was told that the package was not sent as a replacement, and that the actual replacement would be forthcoming. Today, I received a medium-sized padded mailer with my name and address hand-written on it along with the redemption code. It was opened when I got it, so I certainly hope something was stolen from in, because all that was in it was a dual jersey (non patch, non auto) of Mike Green #30/125. I'll be calling UD and the USPS to report an opened package on Monday. __________________ youtube: achau9598 Xbox: Zombiereign Upper Deck e-pack: Zombiereign

01-14-2013, 05:57 PM	#9
Aaron Member Join Date: Nov 2008 Location: Baltimore, MD Posts: 4,027 zombiereign	Ud has confirmed that there was another item enclosed (though they aren't able to tell me exactly what it was). They say a case has been opened and another item will be mailed. __________________ youtube: achau9598 Xbox: Zombiereign Upper Deck e-pack: Zombiereign

12-14-2012, 07:33 PM	#2
creamybeige Member Join Date: Jul 2011 Location: Greggs Place Posts: 1,075	fake signed?

12-14-2012, 09:09 PM	#4
I pull scrubs Member Join Date: Jan 2009 Posts: 3,320 52saysgetoffthefield	Good luck - that is horrendous what they did.

12-14-2012, 09:44 PM	#5
mrlaker Member Join Date: Feb 2009 Posts: 853	jw how much was your redemption worth initially?

12-14-2012, 11:18 PM	#6
ZappBrannigan Member Join Date: Jan 2012 Location: Biafra Posts: 2,435	Yah not so good, but Mike Green has as much hobby love as a wet rag. However making you with that long they should have thrown something at you with a tad more value.

12-15-2012, 12:10 AM	#7
Nick2317 Member Join Date: Aug 2012 Location: Pittsburgh Posts: 2,808 back2backcups1617 Nick2317	Good luck they just shafted me last week ...by telling me that beckett now provides a book value for cards with a print run of 15 ...last I heard they stopped pricing at 20 when I called back I literally just hung up on the guy there was no point in arguing when he kept saying the book value

01-14-2013, 07:24 PM	#10
cjsayde Member Join Date: Jul 2012 Posts: 1,010	I hate to laugh, but this is one of the biggest comedy of errors I've heard in regards to UD customer service. What a complete mess! Hope you actually get a nice hit in return sometime this year

01-14-2013, 07:27 PM	#11
duwal Member Join Date: Dec 2010 Posts: 13,352 duwal duwal	I actually think you did good. Both cards would probably outsell the Mike Green autograph individually

01-15-2013, 07:50 AM	#13
mortuus Member Join Date: Sep 2008 Posts: 739	got pic? UD is epic fail theese days..