Ebay buyer from overseas issue

ACCDADEAL · 03-27-2014, 06:48 AM

Dude buys under his Austrian account. Then wants me to ship to US account. I tell him I have to ship to account eBay says in checkout, and they are saying this account is Global Program etc.
I ask him to contact ebay and tell them he wants me to ship this to a US Account and add the address to his name. He says he can't figure out how to find CS on ebaY? So i send him the link, he says he still can't find it. He wants me to cancel and relist it with a BIN and he will pay with US EBAY account
WTF is up with EBAY morons?

Rabie1 · 03-27-2014, 07:15 AM

Just to get this straight:

His registered account is in Austria - but when he paid did he checkout with his Austrian address THAN ask you to ship to the US? if yes, then this is a problem and do not do what he asks.

But if he checked out with an address in the North Pole and you send the package to the North Pole then you are fine..

Plus i do not see how this is an international shipping issue.. i expected a lost package thread or something..

ACCDADEAL · 03-27-2014, 07:36 AM

Quote:

Originally Posted by Rabie1

Just to get this straight:

His registered account is in Austria - but when he paid did he checkout with his Austrian address THAN ask you to ship to the US? if yes, then this is a problem and do not do what he asks.

But if he checked out with an address in the North Pole and you send the package to the North Pole then you are fine..

Plus i do not see how this is an international shipping issue.. i expected a lost package thread or something..

No he bought the card with his registered account is in Austria. Then I am waiting for him to check out, I cannot send invoice b/c ebay said this is a Global Shipping checkout they will let me know when to ship. So he now wants me to cancel this and do a BIN so he can buy with another account tied to a US shipping address.
He has not paid anything yet.
I cannot believe he is this dense to not understand this, so it makes me inclined to just be done with him after I cancel this item in two days.

tanana · 03-27-2014, 07:42 AM

All he has to do is request a total invoice, and select the address he wants item to be shipped to.

Rabie1 · 03-27-2014, 08:22 AM

Oh yeah its his fault then, and i totally understand your frustration. If it is not a major sale i would just re-list and ignore him personally - i hate it when people create a fuss around simple things like this.

fullmetal · 03-27-2014, 11:02 AM

So is the hang-up the global shipping program? I opted out of this program because of all the negatives I have read from those who have purchased through it.

jbarnett83 · 03-27-2014, 11:10 AM

Quote:

Originally Posted by fullmetal

So is the hang-up the global shipping program? I opted out of this program because of all the negatives I have read from those who have purchased through it.

I stopped using the GSP when a buyer bought 18 items from me. It does not allow you to combine shipping when using this method and also doesn't allow you to make adjustments to the invoice (also extremely overpriced). I like finally being protected but not being able to combine purchases was a deal breaker for me.

OP - open a NPBD and report him to eBay

hche · 03-27-2014, 11:26 AM

I think the buyer bought the item and then realized the seller is using the GSP. I heard GSP also forced the buyer to pay customs and etc. So the price the buyer has to pay is actually way higher than the auction price. The buyer may have second thought and want to use his U.S. friend/address to save some money.

OP: It is up to you on how you want to handle this situation. You really haven't lost anything (unless the card was new or super hot and the price has since dropped). You are just annoyed by the fact the buyer bought the card and asked you basically to reverse the transaction.

Dwade Collector · 03-27-2014, 11:31 AM

Quote:

Originally Posted by hche

I think the buyer bought the item and then realized the seller is using the GSP. I heard GSP also forced the buyer to pay customs and etc. So the price the buyer has to pay is actually way higher than the auction price. The buyer may have second thought and want to use his U.S. friend/address to save some money.

OP: It is up to you on how you want to handle this situation. You really haven't lost anything (unless the card was new or super hot and the price has since dropped). You are just annoyed by the fact the buyer bought the card and asked you basically to reverse the transaction.

When you bid, ebay states the shipping and calculates the import fees on your bid amount. No excuse for the buyer "not knowing"

OP, I'd ask him to send you the funds via paypal.com, no need to cancel and re-list

paul06901 · 03-27-2014, 11:32 AM

Quote:

Originally Posted by fullmetal

So is the hang-up the global shipping program? I opted out of this program because of all the negatives I have read from those who have purchased through it.

Since the program was introduced, last week was the FIRST time I sold to someone using it. They bought a men's belt from me.

I shipped (to a US address even though they were internationally-based) and then a few days later got an email from eBay saying "YOUR ITEM COULD NOT BE DELIVERED".

I looked into the email and it said that the item could not be delivered and the buyer was being refunded by EBAY ... not ME ... and I didn't have to do anything.

This is all VERY odd...

Dwade Collector · 03-27-2014, 11:34 AM

Quote:

Originally Posted by paul06901

Since the program was introduced, last week was the FIRST time I sold to someone using it. They bought a men's belt from me.

I shipped (to a US address even though they were internationally-based) and then a few days later got an email from eBay saying "YOUR ITEM COULD NOT BE DELIVERED".

I looked into the email and it said that the item could not be delivered and the buyer was being refunded by EBAY ... not ME ... and I didn't have to do anything.

This is all VERY odd...

That is very odd indeed.....

Orangejello727 · 03-27-2014, 11:34 AM

I had this issue as well and was given negative feedback on a $20 sale. The winner of my auction had an ebay account registered in UK. But when he bought the item and paid for it, the paypal shipping was to China. I followed through and sent the item. He claimed it never arrived and paypal favoured in his case. I ate the $20 and refunded him. But then the pirate left me a neg to boot after i refunded him.

ACCDADEAL · 03-27-2014, 11:35 AM

Quote:

Originally Posted by paul06901

Since the program was introduced, last week was the FIRST time I sold to someone using it. They bought a men's belt from me.

I shipped (to a US address even though they were internationally-based) and then a few days later got an email from eBay saying "YOUR ITEM COULD NOT BE DELIVERED".

I looked into the email and it said that the item could not be delivered and the buyer was being refunded by EBAY ... not ME ... and I didn't have to do anything.

This is all VERY odd...

yeah wtf, a new ebay hustle for ebay???

xavieronly1 · 03-27-2014, 11:46 AM

If you really want to close the deal, try to ask the buyer to document everything in PM. Then, you call ebay to adjust the invoice into the US address. This way, as long as ebay can confirm your action, then you should be safe to ship to US address.

03-27-2014, 06:48 AM	#1
ACCDADEAL Member Join Date: Aug 2010 Location: Charlottesville VA Posts: 3,486 collectionsuneed	Ebay buyer from overseas issue Dude buys under his Austrian account. Then wants me to ship to US account. I tell him I have to ship to account eBay says in checkout, and they are saying this account is Global Program etc. I ask him to contact ebay and tell them he wants me to ship this to a US Account and add the address to his name. He says he can't figure out how to find CS on ebaY? So i send him the link, he says he still can't find it. He wants me to cancel and relist it with a BIN and he will pay with US EBAY account WTF is up with EBAY morons? __________________ Strictly underground funk, keep the crossover. Please feel free to counter offer my prices in a PM. Thanks!

03-27-2014, 07:15 AM	#2
Rabie1 Member Join Date: Feb 2013 Posts: 5,372	Just to get this straight: His registered account is in Austria - but when he paid did he checkout with his Austrian address THAN ask you to ship to the US? if yes, then this is a problem and do not do what he asks. But if he checked out with an address in the North Pole and you send the package to the North Pole then you are fine.. Plus i do not see how this is an international shipping issue.. i expected a lost package thread or something.. __________________ https://rabiehassoun.smugmug.com/browse

03-27-2014, 07:42 AM	#4
tanana Member Join Date: May 2013 Location: Sydney Australia Posts: 407	All he has to do is request a total invoice, and select the address he wants item to be shipped to. Last edited by tanana; 03-27-2014 at 07:44 AM.

03-27-2014, 08:22 AM	#5
Rabie1 Member Join Date: Feb 2013 Posts: 5,372	Oh yeah its his fault then, and i totally understand your frustration. If it is not a major sale i would just re-list and ignore him personally - i hate it when people create a fuss around simple things like this. __________________ https://rabiehassoun.smugmug.com/browse

03-27-2014, 11:46 AM	#14
xavieronly1 Member Join Date: Sep 2011 Posts: 13,006	If you really want to close the deal, try to ask the buyer to document everything in PM. Then, you call ebay to adjust the invoice into the US address. This way, as long as ebay can confirm your action, then you should be safe to ship to US address. __________________ Instagram IG: xavieronly1

03-27-2014, 11:02 AM	#6
fullmetal Banned Join Date: Feb 2009 Posts: 13,249	So is the hang-up the global shipping program? I opted out of this program because of all the negatives I have read from those who have purchased through it.

03-27-2014, 11:26 AM	#8
hche Member Join Date: Jan 2010 Posts: 6,311	I think the buyer bought the item and then realized the seller is using the GSP. I heard GSP also forced the buyer to pay customs and etc. So the price the buyer has to pay is actually way higher than the auction price. The buyer may have second thought and want to use his U.S. friend/address to save some money. OP: It is up to you on how you want to handle this situation. You really haven't lost anything (unless the card was new or super hot and the price has since dropped). You are just annoyed by the fact the buyer bought the card and asked you basically to reverse the transaction.

03-27-2014, 11:34 AM	#12
Orangejello727 Member Join Date: Mar 2011 Posts: 19,096	I had this issue as well and was given negative feedback on a $20 sale. The winner of my auction had an ebay account registered in UK. But when he bought the item and paid for it, the paypal shipping was to China. I followed through and sent the item. He claimed it never arrived and paypal favoured in his case. I ate the $20 and refunded him. But then the pirate left me a neg to boot after i refunded him.