Does USPS just not care?

gorillaz · 06-30-2015, 01:48 PM

so for the past few weeks now it seems, usps has been waiting a week for items to leave the post office. I recently sold a few cards on ebay and shipped them out yesterday morning (first class), and still is showing shipping label created on June 28 for all of them except a first class package. It is making me mad because last tuesday i sold a Stadium Club card and shipped it next day. It showed shipping label created. Here i will just show some tracking so you guys get the picture:
https://tools.usps.com/go/TrackConfi...99938562856766
https://tools.usps.com/go/TrackConfi...99938561108439

Is anyone else's Postal Service being this slow? Really annoying me and I will more than likely get dinged on my DSR ratings.

MeetJSquared · 06-30-2015, 01:50 PM

It's very hit and miss. I used to get delays on mail, and get it at 5PM, now they ship quick and I get mail at 11am.

Sometimes I'll ship 10 packages out at the same time, 3 get stuck at "Shipping Label Created" so I look like a jerk for not shipping it, when the USPS is just lazy or threw it in the wrong bin.

I don't know what to expect, so I tend to try and ship less low-end (so less quantity overall) and ship using Priority in Small Flat Rates, as those are pretty consistent in scanning/shipping time.

gorillaz · 06-30-2015, 01:52 PM

Quote:

Originally Posted by MeetJSquared

It's very hit and miss. I used to get delays on mail, and get it at 5PM, now they ship quick and I get mail at 11am.

Sometimes I'll ship 10 packages out at the same time, 3 get stuck at "Shipping Label Created" so I look like a jerk for not shipping it, when the USPS is just lazy or threw it in the wrong bin.

I don't know what to expect, so I tend to try and ship less low-end (so less quantity overall) and ship using Priority in Small Flat Rates, as those are pretty consistent in scanning/shipping time.

I mean I'm getting annoyed as they raise prices and yet i can't expect any quality in shipping?

hatcher · 06-30-2015, 01:54 PM

I know they keep closing more sorting facilities which is further slowing things down. I know they closed down several at the end of last month.

chilly55 · 06-30-2015, 02:28 PM

Biggest problem with the USPS are the CCA, RCA & PSE's are killing the Postal Service right now. These are the new designations for part time employees for the service. What's bad is these new employees are being hired at $6.00 an hour less than PTF's use to be. They have no benefit's basically for the first year and many come in just looking for a pay check.

We see it all of the time. The attitude of these new recruits you could not believe. Many come in looking to be a CCA (Contract Carrier Assisstant) and EXPECT that they will be sitting in a truck all day delivering mail. They really come in thinking this is all that carriers do all day. When they are asked to deliver walking routes, shopping malls, high rises, etc, they complain. Amazing how lazy this new generation of employees are.

Back to the OP's statement, same thing with the PSE's that are clerk's. Most are not trained fully, many don't care and do as little work as possible to collect a check.

I don't want to get into details, but let's just say that mail that should be out in a timely manner or processed in a timely manner in some areas of the country are not being done so. The younger management that is being put in to place because the older generation is retiring are a joke. The older generation was all about customer service. The newer generation is all about their numbers. Thus customer service suffers and this newer generation doesn't get it.

USPS will be in trouble for years to come unless they get away from numbers and get back to customer service. With everything being scanned now a days, the USPS cannot afford to let it's employees slack. Until this younger generation gets it, the USPS will continue to get complaints like what the OP is saying.

Bill

MonkeyArm · 06-30-2015, 02:40 PM

Anecdotally, my incoming mail has been ridiculously fast lately. I bought a card on eBay last Tuesday night, shipped from upstate NY on Wednesday, scheduled for Saturday delivery, but showed up in my mailbox when I got home from work on Friday. So 2 days to get it halfway across the country safe and sound. That was the best example, but other things I've bought in the last 3 weeks have also been much faster and beating the expected delivery date on the USPS website.

texmcpherson · 06-30-2015, 02:41 PM

Short answer: No
In Depth Answer: No

brad9999 · 06-30-2015, 02:42 PM

USPS sucks - they don't even make sure your packages get there anymore. Signature Confirmation is now just a waste of $2! Better insure your packages from now on!

Naxcomseller · 06-30-2015, 02:51 PM

I think you get what you pay for. To ship across the country with some sort of a tracking # for $2.04 in 3-5 days it great. Compare that with Fed-Ex and UPS at $8ish to ship, tracking is better yes, sometimes faster & sometimes slower but 4x the price...

MeetJSquared · 06-30-2015, 02:58 PM

Quote:

Originally Posted by brad9999

USPS sucks - they don't even make sure your packages get there anymore. Signature Confirmation is now just a waste of $2! Better insure your packages from now on!

This is true. I had a Trout Finest Auto that was pretty obviously cut open and 'stolen' after drop off from seller (cut over the tracking sticker) and required Signature Confirmation, which I didn't get. It was put in the mailbox, I was forced to do an eBay claim, then they told me to file a police report, then report the Postal Inspector. Obviously, I wouldn't have taken the package if they just came to my door to request a signature.

I think I've gotten a new postman/postwoman since then and now everything has been more smooth. Seems to be luck of the draw on sorting facility (Moreno Valley scares me).

kykid4uk · 06-30-2015, 05:01 PM

Quote:

Originally Posted by Naxcomseller

I think you get what you pay for. To ship across the country with some sort of a tracking # for $2.04 in 3-5 days it great. Compare that with Fed-Ex and UPS at $8ish to ship, tracking is better yes, sometimes faster & sometimes slower but 4x the price...

For the volume of mail that the postal service handles and the price they charge, it's a tremendous value, and for the most part, they do a good job.

To the OP, if you are really concerned about this, the simple solution is to take your packages into the post office and have them scan them while you are there. Sure, it takes a little effort, but it eliminates any chance of the issues you are concerned about.

It's not that they haven't left the post office. They are almost definitely en route to the destination. It's that they weren't scanned at intake. They'll be scanned when they are delivered, which is not ideal by any means, but is a relatively easy fix.

BostonNut · 06-30-2015, 05:04 PM

You guys will have to let me know who you are using to get something from the northern most point of Maine to the western most point of Washington for under $2.00 because I sure as heck can't find anyone...

MeetJSquared · 06-30-2015, 05:08 PM

Quote:

Originally Posted by kykid4uk

For the volume of mail that the postal service handles and the price they charge, it's a tremendous value, and for the most part, they do a good job.

To the OP, if you are really concerned about this, the simple solution is to take your packages into the post office and have them scan them while you are there. Sure, it takes a little effort, but it eliminates any chance of the issues you are concerned about.

It's not that they haven't left the post office. They are almost definitely en route to the destination. It's that they weren't scanned at intake. They'll be scanned when they are delivered, which is not ideal by any means, but is a relatively easy fix.

I used to do this, especially for the more 'important/valuable' packages, but the problem is, some of the POs won't scan them in on the spot if you have too many, especially when there's a line. I wasted enough time doing that, now I just drop them off at the front and pray they scan it in the same day for bigger packages. Anything that fits in my blue box next to my work is pretty consistently scanned that same night, albeit late - 3pm supposed pick-up and I've seen the truck come at 6:30.

gorillaz · 06-30-2015, 05:22 PM

Quote:

Originally Posted by kykid4uk

For the volume of mail that the postal service handles and the price they charge, it's a tremendous value, and for the most part, they do a good job.

To the OP, if you are really concerned about this, the simple solution is to take your packages into the post office and have them scan them while you are there. Sure, it takes a little effort, but it eliminates any chance of the issues you are concerned about.

It's not that they haven't left the post office. They are almost definitely en route to the destination. It's that they weren't scanned at intake. They'll be scanned when they are delivered, which is not ideal by any means, but is a relatively easy fix.

thats usually what I do.

oldgoldy97 · 06-30-2015, 05:35 PM

A few years ago, I watched as a middle-aged postal carrier went overboard with his "customer service"...he stood and shot the crap with a person at their house for a good three to four minutes. It was nothing to do with business and the customer was just the guy he was delivering to. He even laughed about being told by his supervisor that he was taking too long to get done. I highly doubt that those were the only three to four minutes he wasted that day. There was no customer service involved; he was just a lazy, overpaid leech. There is no way that he would admit or probably care that he was part of the problem.

Sorry, Bill, but when your company is losing money hand over fist, has a monopoly and unfair advantages, and doesn't even have to bow down to shareholders, the bottom line needs to be front and center. The whole USPS needs an overhaul.

chilly55 · 06-30-2015, 07:18 PM

Quote:

Originally Posted by oldgoldy97

but when your company is losing money hand over fist

First off, the USPS is not losing money. The public needs to stop listening to the crap media we have and learn to look for the truth and not believe everything they say.

Tell Your Reps To Keep The Post Office - The Journal-News: Letters To The Editor

The USPS made a 1.4 billion operating profit this past quarter and is doing quite well, thank you.

Make sure you read the whole article to find out why the USPS is losing money. The facts are just below the profit report.

See, the media likes to print and say what sells, not the truth. When have you seen a report on how well the USPS is doing? I haven't. Why should they, it's boring news. So they only report a partial truth because that part sells.

The average person in the USA has no clue how well the USPS has bounced back from the recession. Get rid of politics, and there is no news.

Quote:

Originally Posted by oldgoldy97

The whole USPS needs an overhaul.

On your second comment, I agree the USPS needs an overhaul in the worst way. Despite making money, this new generation of management prefers numbers over money and customer service. As long as they meet those numbers, the big wigs are happy, even if those numbers meant loses.

Also, despite your comment on a carrier talking to a customer, that is part of the job. I have many carriers who talk to their customers on a regular basis. This dialog is crucial for customer service. And, I might add, most do it without any cost to the USPS. How? Many have told me they skip or cut down their required lunch or breaks and still make it back in 8 hours. "Shooting the breeze" is welcomed by many customers as carriers have done so for over 200 years. If a carrier chooses to do so, and is able to not add any additional time to his/her day, there is no harm. Yes, there are a few, as in any job, who will take advantage, but for the most part, it's not a problem.

Bill

kyle1707 · 06-30-2015, 10:50 PM

I had 2 lost packages last month

I filed claim on both for being lost

1 with insurance... They found in 48 hours

2nd no insurance... They could not find

Ya

JackThree · 06-30-2015, 10:58 PM

I could write a book on why the USPS is what it is but I don't want to bore all of you.

You can talk about customer service & numbers all you want. In the end, it's all about the benjamins.

phizeta564 · 07-01-2015, 05:54 AM

Quote:

Originally Posted by chilly55

First off, the USPS is not losing money. The public needs to stop listening to the crap media we have and learn to look for the truth and not believe everything they say.

Tell Your Reps To Keep The Post Office - The Journal-News: Letters To The Editor

The USPS made a 1.4 billion operating profit this past quarter and is doing quite well, thank you.

Make sure you read the whole article to find out why the USPS is losing money. The facts are just below the profit report.

See, the media likes to print and say what sells, not the truth. When have you seen a report on how well the USPS is doing? I haven't. Why should they, it's boring news. So they only report a partial truth because that part sells.

The average person in the USA has no clue how well the USPS has bounced back from the recession. Get rid of politics, and there is no news.

On your second comment, I agree the USPS needs an overhaul in the worst way. Despite making money, this new generation of management prefers numbers over money and customer service. As long as they meet those numbers, the big wigs are happy, even if those numbers meant loses.

Also, despite your comment on a carrier talking to a customer, that is part of the job. I have many carriers who talk to their customers on a regular basis. This dialog is crucial for customer service. And, I might add, most do it without any cost to the USPS. How? Many have told me they skip or cut down their required lunch or breaks and still make it back in 8 hours. "Shooting the breeze" is welcomed by many customers as carriers have done so for over 200 years. If a carrier chooses to do so, and is able to not add any additional time to his/her day, there is no harm. Yes, there are a few, as in any job, who will take advantage, but for the most part, it's not a problem.

Bill

With all due respect, do you have anything to back your claim of USPS turning a profit other than a letter to the editor. I can write one of those and say whatever I feel like and don't have to have facts to back it up. Until I see real info proving this I'm going to stay skeptical because the lazy, rude bums around ,y neck of the woods certainly aren't helping turn a profit

zbaseball21 · 07-01-2015, 06:29 AM

I know it's been said already but i got sick of checking tracking a few times a day hoping they finally scanned something in i shipped so i decided to always have them scan them, thankfully for me the lines at my post office are fairly short.

gorillaz · 07-01-2015, 01:17 PM

yes it's starting to really annoy me now. I sold some SC back on Monday early morning and everything was packaged ready to go by 12 and everything was shipped before 4:30 and still waiting for tracking to update.

chilly55 · 07-01-2015, 06:00 PM

Quote:

Originally Posted by phizeta564

With all due respect, do you have anything to back your claim of USPS turning a profit other than a letter to the editor. I can write one of those and say whatever I feel like and don't have to have facts to back it up. Until I see real info proving this I'm going to stay skeptical because the lazy, rude bums around ,y neck of the woods certainly aren't helping turn a profit

Sure, it's all over the net if you wish to look. October thru May is now available, just need to look. Here is a link to the May 2015 report which gives totals for the 1st 8 months of the fiscal year. You only need to search for October thru April to find all of the reports. Add them up for a fiscal operating profit of 1.5 billion.

NALC: USPS financial results through May 2015 |

Your welcome to stay skeptical, your choice. But have you ever wondered why there is no more talk of privatizing the USPS? Kind of hard to do now that we are making a profit.

Also, I doubt anyone would listen to you if you wrote a letter to the editor about the USPS. At least the one above is from the NALC president and he has been up on capitol hill continuously for the last few years helping save the USPS from congress.

Your welcome to read "inside" info about the service in the links below. Note, the USPS's own financial advisers are saying the same thing I am

NALC President Fredric Rolando’s statement on USPS quarterly report | postalnews.com

Postal Service has turned financial corner – NALC President Rolando | Ruralinfo.net Postal News

I could go on and on. The point is, search the net. Info is out there!

Bill

06-30-2015, 01:48 PM	#1
gorillaz Member Join Date: Aug 2014 Posts: 10,914	Does USPS just not care? so for the past few weeks now it seems, usps has been waiting a week for items to leave the post office. I recently sold a few cards on ebay and shipped them out yesterday morning (first class), and still is showing shipping label created on June 28 for all of them except a first class package. It is making me mad because last tuesday i sold a Stadium Club card and shipped it next day. It showed shipping label created. Here i will just show some tracking so you guys get the picture: https://tools.usps.com/go/TrackConfi...99938562856766 https://tools.usps.com/go/TrackConfi...99938561108439 Is anyone else's Postal Service being this slow? Really annoying me and I will more than likely get dinged on my DSR ratings.

06-30-2015, 01:50 PM	#2
MeetJSquared Member Join Date: Jan 2013 Location: San Diego, CA Posts: 10,336	It's very hit and miss. I used to get delays on mail, and get it at 5PM, now they ship quick and I get mail at 11am. Sometimes I'll ship 10 packages out at the same time, 3 get stuck at "Shipping Label Created" so I look like a jerk for not shipping it, when the USPS is just lazy or threw it in the wrong bin. I don't know what to expect, so I tend to try and ship less low-end (so less quantity overall) and ship using Priority in Small Flat Rates, as those are pretty consistent in scanning/shipping time. __________________ Looking for Manny Machado 2022 & 2023 Definitive 1/1s

06-30-2015, 02:41 PM	#7
texmcpherson Member Join Date: Oct 2014 Location: Iowa Posts: 15,950 texmcpherson	Short answer: No In Depth Answer: No __________________ *You can’t triple stamp a double stamp.*

06-30-2015, 05:04 PM	#12
BostonNut Member Join Date: Jul 2009 Posts: 61,463	You guys will have to let me know who you are using to get something from the northern most point of Maine to the western most point of Washington for under $2.00 because I sure as heck can't find anyone... __________________ "It's true that whenever rectal issues come to mind thoughts of you aren't far behind" - HairySas September 4, 2025 "GD it. I am a doofus." - majestik101 October 16, 2025 “This is the baseball section, NN ” - Bosoxfan5990 November 25, 2025

06-30-2015, 05:35 PM	#15
oldgoldy97 Member Join Date: Jan 2009 Posts: 51,237	A few years ago, I watched as a middle-aged postal carrier went overboard with his "customer service"...he stood and shot the crap with a person at their house for a good three to four minutes. It was nothing to do with business and the customer was just the guy he was delivering to. He even laughed about being told by his supervisor that he was taking too long to get done. I highly doubt that those were the only three to four minutes he wasted that day. There was no customer service involved; he was just a lazy, overpaid leech. There is no way that he would admit or probably care that he was part of the problem. Sorry, Bill, but when your company is losing money hand over fist, has a monopoly and unfair advantages, and doesn't even have to bow down to shareholders, the bottom line needs to be front and center. The whole USPS needs an overhaul. __________________ Truly riveting discussion: that’s what your wife/girlfriend/sheep said.

06-30-2015, 01:54 PM	#4
hatcher Member Join Date: Feb 2008 Location: KY Posts: 2,035 hatcher	I know they keep closing more sorting facilities which is further slowing things down. I know they closed down several at the end of last month.

06-30-2015, 02:28 PM	#5
chilly55 Member Join Date: Nov 2007 Location: Dumfries, Va Posts: 3,546	Biggest problem with the USPS are the CCA, RCA & PSE's are killing the Postal Service right now. These are the new designations for part time employees for the service. What's bad is these new employees are being hired at $6.00 an hour less than PTF's use to be. They have no benefit's basically for the first year and many come in just looking for a pay check. We see it all of the time. The attitude of these new recruits you could not believe. Many come in looking to be a CCA (Contract Carrier Assisstant) and EXPECT that they will be sitting in a truck all day delivering mail. They really come in thinking this is all that carriers do all day. When they are asked to deliver walking routes, shopping malls, high rises, etc, they complain. Amazing how lazy this new generation of employees are. Back to the OP's statement, same thing with the PSE's that are clerk's. Most are not trained fully, many don't care and do as little work as possible to collect a check. I don't want to get into details, but let's just say that mail that should be out in a timely manner or processed in a timely manner in some areas of the country are not being done so. The younger management that is being put in to place because the older generation is retiring are a joke. The older generation was all about customer service. The newer generation is all about their numbers. Thus customer service suffers and this newer generation doesn't get it. USPS will be in trouble for years to come unless they get away from numbers and get back to customer service. With everything being scanned now a days, the USPS cannot afford to let it's employees slack. Until this younger generation gets it, the USPS will continue to get complaints like what the OP is saying. Bill

06-30-2015, 02:40 PM	#6
MonkeyArm Member Join Date: Mar 2015 Location: Houston, TX Posts: 443 chrisjwcjo	Anecdotally, my incoming mail has been ridiculously fast lately. I bought a card on eBay last Tuesday night, shipped from upstate NY on Wednesday, scheduled for Saturday delivery, but showed up in my mailbox when I got home from work on Friday. So 2 days to get it halfway across the country safe and sound. That was the best example, but other things I've bought in the last 3 weeks have also been much faster and beating the expected delivery date on the USPS website.

06-30-2015, 02:42 PM	#8
brad9999 Member Join Date: Jul 2012 Location: Virginia Posts: 2,356 Hlc-it	USPS sucks - they don't even make sure your packages get there anymore. Signature Confirmation is now just a waste of $2! Better insure your packages from now on!

06-30-2015, 02:51 PM	#9
Naxcomseller Banned Join Date: Oct 2007 Posts: 282	I think you get what you pay for. To ship across the country with some sort of a tracking # for $2.04 in 3-5 days it great. Compare that with Fed-Ex and UPS at $8ish to ship, tracking is better yes, sometimes faster & sometimes slower but 4x the price...

06-30-2015, 10:50 PM	#17
kyle1707 Member Join Date: Feb 2008 Posts: 20,502	I had 2 lost packages last month I filed claim on both for being lost 1 with insurance... They found in 48 hours 2nd no insurance... They could not find Ya

06-30-2015, 10:58 PM	#18
JackThree Member Join Date: Oct 2013 Posts: 4,015	I could write a book on why the USPS is what it is but I don't want to bore all of you. You can talk about customer service & numbers all you want. In the end, it's all about the benjamins.

07-01-2015, 06:29 AM	#20
zbaseball21 Member Join Date: May 2014 Posts: 1,186	I know it's been said already but i got sick of checking tracking a few times a day hoping they finally scanned something in i shipped so i decided to always have them scan them, thankfully for me the lines at my post office are fairly short.

07-01-2015, 01:17 PM	#21
gorillaz Member Join Date: Aug 2014 Posts: 10,914	yes it's starting to really annoy me now. I sold some SC back on Monday early morning and everything was packaged ready to go by 12 and everything was shipped before 4:30 and still waiting for tracking to update.