PSA reholder question

[goodcardz]

Originally Posted by goodcardz

The user above who had his enter assembly on 10/17/22 took 86 days to hit QA. So for you that would roughly be 2 weeks from now. And 5 weeks for me.

So I decided to enter the cert# on PSA's Verification site and the label has changed in the system from the old hologram logo to the new lighthouse logo, but there is no scan yet. I looked the day that I made this post^ and the label had still been the hologram. Still in Assembly but I guess it's moving.

[inaka]

Originally Posted by goodcardz

So I decided to enter the cert# on PSA's Verification site and the label has changed in the system from the old hologram logo to the new lighthouse logo, but there is no scan yet. I looked the day that I made this post^ and the label had still been the hologram. Still in Assembly but I guess it's moving.

Thanks for the heads up. I just looked and my reholder cards have updated image scans in their new holders!

So it looks like they'll actually be shipping soon.

100+ days for a reholder. Ouch.
But hey, it'll be nice to get them back.

[goodcardz]

Originally Posted by inaka

Thanks for the heads up. I just looked and my reholder cards have updated image scans in their new holders!

So it looks like they'll actually be shipping soon.

100+ days for a reholder. Ouch.
But hey, it'll be nice to get them back.

Good to hear. So it hit QA already? Or still Assembly?

[inaka]

Originally Posted by goodcardz

Good to hear. So it hit QA already? Or still Assembly?

I have a three card reholder (card grade) and a separate one card reholder (PSA/DNA auto card & grade) all submitted in the same box.

Both just left Assembly on the same day!

The 3 card order went from Assembly > QA > Shipping on the same day I guess. I check it all the time, but it's possible it hit QA yesterday and shipping today.

The PSA/DNA reholder is in QA check, but the reholder images are up for all of them.

Hope this info helps in any way and I hope you get your cards soon.

[ClipsFan]

I'm on month 7 of waiting for my one card reholder.

[inaka]

Originally Posted by ClipsFan

I'm on month 7 of waiting for my one card reholder.

WTF?? How?! Did they damage something or have any type of backstory to this? That's crazy.

[ClipsFan]

Originally Posted by inaka

WTF?? How?! Did they damage something or have any type of backstory to this? That's crazy.

I wish I knew. Keep getting the same canned response that their team is backed up.

[seanbros55]

Originally Posted by ClipsFan

I wish I knew. Keep getting the same canned response that their team is backed up.

At this point, I would DEMAND that they send your card back to you immediately with the threat of legal action.

7 months? That’s borderline theft. Something stinks here.

[PSA2Pac]

Sheesh I have one card I need to be reslabbed that has one scratch on the front surface of the slab that is like fingernails on a chalkboard to my psyche/ocd but up to 7 months to get it back forces me to just live with it.

I wish they offered an expedited reholder service

[inaka]

My three card re-holder order finally arrived this AM:

11/14/22 - Arrived
11/16/22 - Entered
11/28/22 - Assembly
2/24/23 - Shipped
2/28/23 - Arrived

Whew. What a long wait for a simple reholder. But hey, I checked the cards, and they were not damaged in any way, and look much better in the newer PSA slab.

[Giroux]

Originally Posted by inaka

My three card re-holder order finally arrived this AM:

11/14/22 - Arrived
11/16/22 - Entered
11/28/22 - Assembly
2/24/23 - Shipped
2/28/23 - Arrived

Whew. What a long wait for a simple reholder. But hey, I checked the cards, and they were not damaged in any way, and look much better in the newer PSA slab.

Yikes man

[goodcardz]

Update:

Received: 12/14/22
Assembly: 12/19/22
QA: 3/3/23
Shipped: 3/6/23

Should be here in 2 days. So 90 days exactly from received to back in my hands.

[goodcardz]

Originally Posted by inaka

My three card re-holder order finally arrived this AM:

11/14/22 - Arrived
11/16/22 - Entered
11/28/22 - Assembly
2/24/23 - Shipped
2/28/23 - Arrived

Whew. What a long wait for a simple reholder. But hey, I checked the cards, and they were not damaged in any way, and look much better in the newer PSA slab.

Did yours come back with fitted sleeves? Might have to buy some more.

[KPOD]

Can’t believe they are still getting $25 for a reholder. I remember just a few years ago paying $8, which at the time was the same price was grading.

[inaka]

Originally Posted by goodcardz

Did yours come back with fitted sleeves? Might have to buy some more.

No fitted sleeves.
They were packed well, tons of bubble wrap and a solid box, but no sleeves.

I use those sleeves from Superior Fit Sleeves. I used to use the Cardboard Gold sleeves, but stopped after they started putting the PSA logo on the bottom of their sleeves.

[goodcardz]

Originally Posted by inaka

No fitted sleeves.
They were packed well, tons of bubble wrap and a solid box, but no sleeves.

I use those sleeves from Superior Fit Sleeves. I used to use the Cardboard Gold sleeves, but stopped after they started putting the PSA logo on the bottom of their sleeves.

Thanks. I need to get an oversized.

[seanbros55]

Originally Posted by seanbros55

Sent in a 1951 Bowman Ted Williams at the $25 level.

Received on 12.14. Hasn’t been “entered” yet.

Update -

Received on 12.14
Entered on 12.19
QA on 3.10
Shipped on 3.13
Estimated Delivery 3.15

[Marshall524]

I have a couple older PSA slabs. Can someone confirm/deny whether a re-slab opens up the possibility of the card getting re-graded? The cards are both PSA 10s, so I don't want to put the grade in jeopardy. Would rather keep the grade versus risking a re-graded PSA 9 or worse.

[inaka]

Originally Posted by Marshall524

I have a couple older PSA slabs. Can someone confirm/deny whether a re-slab opens up the possibility of the card getting re-graded? The cards are both PSA 10s, so I don't want to put the grade in jeopardy. Would rather keep the grade versus risking a re-graded PSA 9 or worse.

A re-holder keeps the exact same cert number and grade.

If you have a PSA 10, it will remain a PSA 10 as a re-holder will not get re-graded. Just be sure to select the service you're requesting is a reholder.

[overboosted]

Originally Posted by inaka

A re-holder keeps the exact same cert number and grade.

If you have a PSA 10, it will remain a PSA 10 as a re-holder will not get re-graded. Just be sure to select the service you're requesting is a reholder.

I have heard plenty of stories of people getting downgrades during Reholders. Search "Reholder Downgrade" on google

[towerymt]

No need to guess. Read what PSA says about reholder
https://www.psacard.com/services/tra...ading/reholder

Note that the reholder description links to this:
https://www.psacard.com/about/financialguarantee

Upon presentation to PSA by the current owner of a PSA authenticated and graded card (“Card”), if PSA concludes that the Card was erroneously awarded the PSA grade assigned or fails PSA’s authenticity standards, and provided that the Card had an active certification number on the cert lookup feature of the PSA website at the time it was purchased by the person submitting the Guarantee request, then PSA in its sole discretion will either:

1. Subject to the Maximum Amount, buy the card outright from the current owner at the current market value if the card can no longer receive a numerical grade under PSA's standards, or

2. Subject to the Maximum Amount, refund the difference in value between the original PSA grade and the current PSA grade if the grade is lowered or deemed to be authentic only. In this case, the card will also be returned to the customer along with the refund for the difference in value.

If you submit the card to PSA, they can change the grade and reimburse you the difference. In PSA's sole discretion means they don't seek your input or opinion.

The intent of a reholder is NOT to regrade the card. But please be aware of this language that gives PSA the right to change your grade.

I'd expect a couple cases where this could apply:

• Damaged in holder from excessive movement. I had a PSA-9 dropped to PSA-6 during a review, and PSA paid me the difference in value via check.
  
• Heavily green'd Topps Chrome / Finest /Bowman's Best, etc. These grade poorly today, and the bad ones are obvious, so I assume this would be any easy catch.

[Marshall524]

I went right to the source, PSA's website, and supposedly they don't re-grade for a reholder:

What is a Reholder service?
The “Reholder” service applies to trading cards that are currently graded and encapsulated by PSA that the customer would like placed into the most current PSA holder.

For this submission type, the cards will not be graded. The cards will be received and then inspected by a member of the grading team to determine if the card and PSA holder are authentic.

Once it is determined that the holder and card are genuine, the card will be removed and placed into a new PSA holder. This service is generally used for cards that are housed in PSA holders that have been damaged, or to create label consistency within a collection.

Edit: Just read the post above. So I guess there is a very small chance. The two cards I have that are PSA 10's are Kaboom cards from 2015 with an old holder.

[jchcollins]

Originally Posted by seanbros55

At this point, I would DEMAND that they send your card back to you immediately with the threat of legal action.

7 months? That’s borderline theft. Something stinks here.

Not really. During the pandemic they kept a lot of people's orders for like 18 months.

I would agree that much for a simple reholder smacks of stupid though, which is why I'm loathe to send them old holders. Some of my nicer cards that were slabbed probably in the early 2000's would look better in the lighthouse slab sure, but unless the holder is damaged or otherwise janky in some way I just keep them. I would crossover to SGC and have my stuff back in 2 weeks before I would send a straight reholder to PSA right now.

[inaka]

Originally Posted by overboosted

I have heard plenty of stories of people getting downgrades during Reholders. Search "Reholder Downgrade" on google

Much like how the new PSA is far more strict on grading, I honestly don't believe that's the case at all, especially now.

My reholder took 100 days, and was in "assembly" for over two months with no movement. At the exact same time during "assembly", new reholders orders were changed to taking only 30 business days, and PSA said to me over email that if someone submitted a reholder during that time that mine was in assembly, they would have gotten it back before me, even though I submitted it 2-3 months earlier. It makes so sense, and the only way it makes sense to me is that "assembly" now means that it sits in the original box and remains untouched and never looked at and is the lowest priority until they start the actual reholder process which probably takes 1 day total. That also explains why mine went through QA and Shipping in like 24hrs after doing nothing for 2+months in "assembly".

The likelihood of PSA actually caring enough to change a grade (lower) credit back the difference, and re-grade a reholder? I just don't see that happening at all, as they have bigger fish to fry as in volume, volume, volume...gotta make that $$$. It's all about the volume which is why their customer service is such garbage and we've seen so many mistakes by PSA recently.

[overboosted]

Originally Posted by inaka

Much like how the new PSA is far more strict on grading, I honestly don't believe that's the case at all, especially now.

My reholder took 100 days, and was in "assembly" for over two months with no movement. At the exact same time during "assembly", new reholders orders were changed to taking only 30 business days, and PSA said to me over email that if someone submitted a reholder during that time that mine was in assembly, they would have gotten it back before me, even though I submitted it 2-3 months earlier. It makes so sense, and the only way it makes sense to me is that "assembly" now means that it sits in the original box and remains untouched and never looked at and is the lowest priority until they start the actual reholder process which probably takes 1 day total. That also explains why mine went through QA and Shipping in like 24hrs after doing nothing for 2+months in "assembly".

The likelihood of PSA actually caring enough to change a grade (lower) credit back the difference, and re-grade a reholder? I just don't see that happening at all, as they have bigger fish to fry as in volume, volume, volume...gotta make that $$$. It's all about the volume which is why their customer service is such garbage and we've seen so many mistakes by PSA recently.

did you not read the post by towerymt?
He pulled the info from PSA's site stating what I said right below my post.