BGS

[worldtravel00]

Question is if upper management neglected/mismanaged/not invested into the brand for last 15 years, what's the likely hood that they will actually make investments to their brand now? Highly doubtful...

BGS will either fold or get bought out.

[rfgilles]

Originally Posted by KhalDrogo

Had nothing to do with the pandemic. But whatever helps you sleep at night.

Never said it did. I don't lose any sleep over your comments.

[I only pull for]

Good riddance, Jeromy! Beckett should have fired him years ago.

[kpete42]

Originally Posted by rohara99

Only up from here.... right?

Lets hope they can get some new blood in there and start to move things in the right direction. The hobby really needs BGS to step up and move forward with some innovation.

- Redesigned flip with some added security features.
- QR code on flip to pop report and scanned image of the card (like everyone else does) is needed.
- More clarity on the inner sleeve.
- Tweak the grading scale, or not (I actually am OK with the current scales).
- Improve the website and submission process.
- Clean up the turn around times and at least be accurate on them.
- Hire more graders and improve turn around times.
- Clean up the customer rep program, so its clear who to talk to about issues.

Boom! Done.

These are all great suggestions. Especially the part about the inner sleeve. I’ve stopped submitting items altogether to BGS as they can’t seem to get their quality control in order. Recent submissions kept coming back with extremely scuffed up inner sleeves that made the cards look bad. Even on several returns to recase they still couldn’t get right.

[The_Reverend]

Just put an order in the system, 6 cards w/sub grades. These are all thick cards.

[seanbros55]

Originally Posted by imbluestreak23

This is not on Murray at all.

Just simple middle management getting fisted due to the overlords being incompetent. I been there, tough getting pounded from the top and bottom

Most people have to pay extra for that…

[auburn35]

Only one side of the story so far, but as it deals with the horrible Beckett website, the planned updates (still unfinished), employees getting fired.... thought this would be a good thread to share the story.

Full recap from Paul Lesko can be viewed on twitter (X) but thought I would share some interesting highlights.

https://x.com/Paul_Lesko/status/1705...894175356?s=20

[larry25]

Wow! What a dumpster fire Beckett has become! So sad. They used to be #2, legitimately, and they were a respected hobby leader if not pioneer. Can they reorganize and get some credibility back? Personally, I feel the answer is yes, and I hope to see it. Would be a fun progression to follow, at least.

[seanbros55]

Originally Posted by larry25

Wow! What a dumpster fire Beckett has become! So sad. They used to be #2, legitimately, and they were a respected hobby leader if not pioneer. Can they reorganize and get some credibility back? Personally, I feel the answer is yes, and I hope to see it. Would be a fun progression to follow, at least.

They used to be #1!!

I wish I could say I'm shocked...but I'm not.

[MJGOAT23]

wrong thread

[MJGOAT23]

wrong thread

[auburn35]

Adding to this thread, I thought there were some pretty interesting allegations in the newest Beckett lawsuit. This one is related to the previously discussed Beckett Collect/Noxx (Beckett "improvements") and among other things, it's alleged that Beckett only received $500k of the $100 raised for improvements. Also suggests that Beckett was/is for sale.

Also thought it was interesting to see a couple former NBA players (Chris Mullin and Grant Hill) appear to have also been investors in the Noxx company that Beckett acquired.



Good video breaking down some highlights.

[jimz]

Some more documents of interest have been uploaded post summary judgment. https://www.courtlistener.com/docket...lectibles-llc/ and that should be the end of proceedings for the time being, at least on this case.

[auburn35]

In Beckett's response to the Noxx claims, they included a funny note about their business licensee. Oops.



https://opencorporates.com/filings/1318524164

Tax Forfeiture
Beckett Collectibles, LLC
Filing Date
2024-02-23
Filing Type
Tax Forfeiture

[Dereth]

I have never graded with BGS before but am thinking about sending them a couple of things. Do they have a minimum grade like PSA does where you can request that the card only be slabbed if it is a 9.5, for example?

[bear0555]

Yes. Put it on the form and a sticky note on the holder of the card. Fyi, PSA does not have a min grade option anymore.

[auburn35]

Thought this was a good article on Beckett (quick read). Even includes a link to a blowout thread.

What Happened to Beckett Grading Services?
https://collectibles.si.com/inside-t...ading-services

[auburn35]

Not directly related to cards (focus is comics and some employees moving over to PSA) but thought this was a fun section about subgrades.

"complex, detailed formula that features thousands of rows of data and a complex algorithm"

Full case recap, if anyone was interested.
https://x.com/Paul_Lesko/status/1835663244725285165

[messier2]

Just saw long time BGS employee Charles at the Philly Show with a PSA shirt on! End of an era at BGS! Great guy for sure and happy that he was able to move on to PSA 5 months ago.

BGS lost a great ambassador! All the best to him! Just weird seeing him in PSA gear! Lol

[GuacamoleCards]

Can anyone tell me what the point of a BGS rep is? Like, what do they do?

One emailed me to introduce themselves but I'm not sure what their purpose is.

[collective]

Non-competes at the grader level are unenforceable at this point. The industry is too small and the language in these are too overreaching and unreasonable given the landscape.

PSA has deep pockets, if they wanna pay up. They'll get the graders.

[jimz]

Originally Posted by GuacamoleCards

Can anyone tell me what the point of a BGS rep is? Like, what do they do?

One emailed me to introduce themselves but I'm not sure what their purpose is.

Upsell their price guide, basically, as far as I can tell. I've gotten two emails - a month apart - with the same offer: extend my subscription for 2 years at "only" $640.

Except the one year price is $349, not $480 as the email claim. Since I last renewed, they added a non-specified rate limit to searches. Way to devalue your product, guys, I feel like the offer should've been a refund because at this rate in 2 years the domain would be up for sale.

[Braves420]

Their October 10th Special had me enticed, filled out form all the way to the end to the billing page, and it just kept erroring out and wouldn't take any of 4 payment method I tried. Wonder if they've been sitting there all day wonder why no one is taking it when their website won't take the payment.



PSA coming to town next weekend....

[HolyShnikesCard]

Any feedback on BGS full cycle grading time for Standard Service?
They graded the cards in 5 days but have been on the "Labels" status for over a month now...

About time for a ping. Just shocks me they are moving slow given the limited volume.

[kpete42]

Anyone know if BGS customer service ever actually follows up on emails? I had an order arrive on 10/30 with a hairline crack in one of the slabs. Emailed them immediately to ask if I could send back to have recased since it arrived damaged. Followed up on 11/5. Still no response.

I personally prefer BGS and keep giving them chances, but it’s getting harder and harder. Quality control seems to be a major issue. The inner sleeves constantly have scuffs and/or debris on them. I’m also pretty sure they damaged the edges on one of my high value cards recently before grading (which of course I can never prove). I try not to complain much, but a slab arriving fresh out of the FedEx package with a crack in it seemed like a legit opportunity to reach out with a request to have corrected.

Both frustrating and somewhat comical I can’t get any type of response. I know they’ve plummeted in relevance and are probably short staffed, but I’m wondering if they are even around much longer.