All I want to do is talk about COMC

[duwal]

bought a Celebrini card to then get graded, said had to reprocess as Elite first. That was supposed to be done by the 13th of January, still nothing. Can't even request it to just be shipped to me, its in limbo. Tried leaving a message on their support page and then the staff email, will try other options before BBB

[mjohnatgt]

Originally Posted by duwal

bought a Celebrini card to then get graded, said had to reprocess as Elite first. That was supposed to be done by the 13th of January, still nothing. Can't even request it to just be shipped to me, its in limbo. Tried leaving a message on their support page and then the staff email, will try other options before BBB

Card was a stock photo, right? They require the Elite reprocessing so you can see the actual card you were assigned.

[finfangfan]

These two elite scans have been lost in limbo for almost half a year now…



Not sure how that happens or what type of compensation I get if the cards were lost within the facility.

[mjohnatgt]

Definitely contact them for those.

[duwal]

Originally Posted by mjohnatgt

Card was a stock photo, right? They require the Elite reprocessing so you can see the actual card you were assigned.

yes but it has now been nearly a month since the initial request while others I bought afterwards have gone through at the timeline. Says its usually an estimated 5 business days. Bought the card on the 6th of January

[Ajax1723]

Originally Posted by Ajax1723

My Economy Rushed order was requested 1/12, with an original ship date of 1/18.

Its now 2/2 and still waiting, 650 cards ahead of me, but that has changed a grand total of 4(!) cards since Thursday.

By far the worst experience I've had with this method.

Now 2/5, there is 643 cards ahead of me.

They've shipped 7 cards in the Economy Rushed bucket in 3 days.

10 cards in the last 7 days.

[LSUNatChamps]

Originally Posted by orion9578

Sometimes*



I have done that with several cards that weren't crossing because of the mention here. It worked on most cards, but I have a few that aren't crossing still. I tried an hour, didn't work. I tried several hours after an hour didn't work and that didn't work. Finally, I tried overnight and again, nothing. Who knows why it works on some and not on others, but I can verify that that is the case

I'm starting to wonder if they're intentionally cross posting less to eBay to avoid further straining an already broken shipping system. I haven't looked to see how many listings they have on eBay relative to norms and if it's any different or not.

[USASportsCards]

Originally Posted by LSUNatChamps

I'm starting to wonder if they're intentionally cross posting less to eBay to avoid further straining an already broken shipping system. I haven't looked to see how many listings they have on eBay relative to norms and if it's any different or not.

This is a great take. Makes sense for sure. Wish COMC would invest more into their people and platform. They could scale so much faster and take advantage of the massive hobby opportunity.


Sent from my iPhone using Tapatalk

[1992UDFootball]

It's almost like it's a bad idea to run multiple promotions while laying people off.. all the while traveling to card shows, actively selling items through an antiquated website, running live auctions on ebay, and shipping out thousands of items. (seems like COMC may have also been changing facilities during some of this too)

If anything COMC should be hiring people to meet the obvious demand the website possesses.. if just to have a reasonable customer service as their current model is terrible.

But hey.. COMC, despite it's glaring issues, was up for the "2025 best marketplace of the year".

[aggies1960]

"An item in your pending shipment request is not eligible for expedited shipping. Please select a shipping option that is not Rushed if you would like to ship all your pending items together."

Anyone know how I can identify the item(s) in question?

[IBuySoccer]

Originally Posted by aggies1960

"An item in your pending shipment request is not eligible for expedited shipping. Please select a shipping option that is not Rushed if you would like to ship all your pending items together."

Anyone know how I can identify the item(s) in question?

I think if you click on any of the cards you’re trying to ship, one or more of them will say “not stored locally” (or something similar). It should be one of the newer cards you purchased.

[aggies1960]

Originally Posted by IBuySoccer

I think if you click on any of the cards you’re trying to ship, one or more of them will say “not stored locally” (or something similar). It should be one of the newer cards you purchased.

I checked them and they say ready to ship. Just purchased about 30 cards. Wish it was easily identifiable.

[mjohnatgt]

Originally Posted by aggies1960

I checked them and they say ready to ship. Just purchased about 30 cards. Wish it was easily identifiable.

Try to price them temporarily (high price) because you've got to see it on the for sale page. Warning that if you price the card over $100 and it's not Elite, they'll warn you that you have to upgrade to Elite for $2 fee.

[scotthenrichs]

Originally Posted by scotthenrichs

Update on the day of the initial estimated shipment!
Date Requested: 12/5/2025
Estimated Ship Date: 3/1/2026
Items Ahead of My Order: 460,742

The good news is that the estimated date has bounced around a bunch lately, but has stayed around that early March date, no big pushouts. Items ahead of my order has steadily decreased by maybe 40K/week. At that rate, I may get shipment by mid to late March.

Hey, the pdf packing list just showed up on mine, maybe I'm getting closer to a shipment? Above update was 1/14, so they're averaging around 65K/week the last few weeks.

Date Requested: 12/5/2025
Estimated Ship Date: 2/26/2026
Items Ahead of My Order: 226,286

[basechase]

Originally Posted by scotthenrichs

Hey, the pdf packing list just showed up on mine, maybe I'm getting closer to a shipment? Above update was 1/14, so they're averaging around 65K/week the last few weeks.

Date Requested: 12/5/2025
Estimated Ship Date: 2/26/2026
Items Ahead of My Order: 226,286

Nice - I'm 356k behind. We're getting there!

[respectbasecard]

Took COMC forever for them to finish a Select submission, then didn't even send me a completion email while charging me in full for all cards (months past the deadline).

They never respond to my emails anymore. I honestly think COMC might be the worst customer service experience for me now.

If you have any interest in using them, I suggest you stay away from them.

I, myself, am trying to sell the rest of what I have and get off the platform for good by the end of this year.

[boxbuster7]

just found a crazy steal but don't have enough store credit. Be quick everybody!

https://www.comc.com/Cards/Baseball/...Graded/BGS/9_5

[TheOneRingKing]

Has anyone done the grading via an item purchased at COMC and had them handle the grading with PSA with vintage non-sports cards from the late 70's and had good results?

[respectbasecard]

Originally Posted by TheOneRingKing

Has anyone done the grading via an item purchased at COMC and had them handle the grading with PSA with vintage non-sports cards from the late 70's and had good results?

Not late 70s but late 60s. PSA sent it back saying they didn't have enough info so couldn't grade (which I think was absolute #@#@#@#@#@#@#@#@ - somebody was just too lazy to do any research with PSA's focus on quantity to get that money). Luckily, COMC gave me my grading fee money back in full and put the card back in my account.

[TheOneRingKing]

Originally Posted by respectbasecard

Not late 70s but late 60s. PSA sent it back saying they didn't have enough info so couldn't grade (which I think was absolute #@#@#@#@#@#@#@#@ - somebody was just too lazy to do any research with PSA's focus on quantity to get that money). Luckily, COMC gave me my grading fee money back in full and put the card back in my account.

That's good that COMC did the right thing and refunded the fee.

[respectbasecard]

Originally Posted by TheOneRingKing

That's good that COMC did the right thing and refunded the fee.

Probably the one good thing they've done for customer experience in the last year, if not more, for me. Just insane how they've fallen off.

[USASportsCards]

Yeah their CS has been brutal

[duwal]

Originally Posted by duwal

bought a Celebrini card to then get graded, said had to reprocess as Elite first. That was supposed to be done by the 13th of January, still nothing. Can't even request it to just be shipped to me, its in limbo. Tried leaving a message on their support page and then the staff email, will try other options before BBB

got a response from their staff email address saying 'flagged this for our team' and card returned to your account shortly' so we shall see

[orion9578]

Originally Posted by boxbuster7

just found a crazy steal but don't have enough store credit. Be quick everybody!

https://www.comc.com/Cards/Baseball/...Graded/BGS/9_5

That guy... and a few others on there... I swear they LOVE giving COMC free money

Originally Posted by duwal

got a response from their staff email address saying 'flagged this for our team' and card returned to your account shortly' so we shall see

Flagged to be returned to your account? They should scan the card and refund you your $2. I've had that happen probably 2 or 3 dozen times over the years and that was ALWAYS the "fix". Of course this was when they used to respond to emails in a timely manner and also were just more helpful in general.

I've gone with the whatever happens, happens mindset...wild west...don't expect anything from them...almost all purchases go straight to auction...give them as little fees as possible method on there for the last few months. Things don't seem to be changing for the positive(from what I read), so, they get as little as possible from me.

I'd love if it they'd straighten-up, give us some CS and focus on things that matter...not the stuff they seemed to be focused on(eBay, mostly).

[JustinVerlander07]

I've had a shipment ready to go for several weeks, but hitting their times seems to not be happening right now. Anyone that can speak to that? Just feels risky at this point sending anything.